I had a minor problem with my garage door. I contacted Precision expecting an appointment in a week or two, nope they were able to come out in a few hours! When Precision arrived, Jordan was the technician and polite as could be. Jordan provided me with three different options and explained each one to me. Jordan was great to work with and I will likely reach out to Precision for future garage door needs. Thanks!
Julie E.
12/04/2024

My garage door stopped working so I called Precision and they had availability to send a tech out same day or offered availability pretty much everyday of the week. They were prompt and informative. My tech, James, was very helpful, informative and professional. I will be calling them for any of my future needs and would recommend them!
Jayne Schnedl
12/04/2024

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.
Dawn Orr
12/04/2024

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, Jeremy Parish, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. Jeremy had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend Jeremy and Precision Garage Door of West Michigan.
Dawn Orr
12/04/2024

Precision Garage Door scheduled a technician to check our garage door problem the same day we called. The technician, ****** ******, arrived within the scheduled time frame. He diagnosed the problem in less than 5 minutes. ****** had the parts on hand, we approved the work, and he replaced the Genie garage door unit. It runs very quiet. We highly recommend ****** and Precision Garage Door of West Michigan.
Dawn O
12/03/2024

Came after dark and in the cold to save my trapped car from the garage and get my door running again as best as it's going to be able to. Jon C explained what was going on in a way that made sense to someone who knows little about garage doors. Very thankful for their kindness and service. Would recommend to others.
Lin Lovrenovic
12/03/2024

We were in crisis with a collapsed garage door and reached out to Precision. James B. was sent over and helped us get everything squared away, going above and beyond to make sure we were happy with the service (garage door repair and garage door opener installation). We will definitely be calling on James and Precision again for our garage door needs.
Duston Williams
12/02/2024

I needed the weather stripping replaced around my garage door and some service done on the door because the door was very loud and acting up. Jon came out to do the work and he was fantastic. He was extremely thorough and explained in detail all the work that needed to be done before he started with a complete estimate. The work was done quickly and with excellent quality. I will definitely be using Precision going forward for any garage door needs!
Cole Foderaro
11/26/2024

From start to finish the service was excellent. Our service specialist addressed the initial problem of replacing a broken spring and then inspected and replaced other critical parts that were worn and failing. He tested the motor?s operation, tightened its chain and lubricated the necessary equipment to reduce friction and wear, before a thorough review of the occasional owner inspection and basic maintenance of the door to ensure its optimal operation. Thank you for the timely and comprehensive garage door repair. I strongly recommend the company and its excellent staff, from scheduling a service appointment to completing the job.
Chuck Farrugia
11/23/2024

Called Precision Garage Dr co to replace the rollers on my garage door and spoke with Amanda. She got right on it and withing an hour Judd the tech showed up. He spent 10 min looking over all the hardware components of the garage door. Judd replaced all the rollers in 30 min. at a reasonable price. Excellent customer service and Judd did an excellent repair job. If you have any garage door problems, I would highly recommend Precision Garage Door Co.
Ken Crandle
11/21/2024

Everything was very fast and efficient. From phone call to repair was less than 2 hours. The installer was very friendly and professional. The only complaint I have is that it is expensive. Doing research after the fact I discovered that I could have had it done cheaper but not as fast and possibly not as high of quality springs. Also they only warranty the repair for 1 year. My research showed that other warranties are for much longer when having service performed by large corporations such is this.
Bradley VanderMeer
11/20/2024