Reviews

Superb service and customer experience. Jordan diagnosed the problem, proposed a solution and completed the installation with care and attention to detail! I also very much appreciate the communications from the company with a photo and brief bio of the technician prior to his arrival. Highly recommend Precision Door of West Michigan!

Donald Stypula

07/31/2025

Jeremy was fantastic in revitalizing my antiquated garage door. Prompt, friendly and most importantly; quality work. Would recommend.

Jak Mercer

07/31/2025

Jeremy was fantastic in revitalizing my antiquated garage door. Prompt, friendly and most importantly; quality work. Would recommend.

Jak ..

07/31/2025

Austin. Was great! Very knowledgeable and friendly Will use Precision Door again

David Campbell

07/31/2025

These guys did great, they got here early and fixed the problem

Del Waterhouse

07/30/2025

Polite, professional, and efficient.

Alan Walczak

07/30/2025

Justin and his helper did a great job replacing the opening mechanism on our garage door. It wasn't cheap (what is these days) but it was a builder-grade door and all the parts had to be replaced.

Allen Bean

07/30/2025

Great!!

Debra S

07/30/2025

The installer was extremely efficient!!! He let no grass grow under his feet. He was obviously very experienced!!! The quote was under the competition and the product is quality

Mary Schregardus

07/30/2025

Storm took my door down:#homeowners insurance . The value was worth every penny! They came in to do the job, they arrived within the said time frame, The techs left the area picked up and removed the old door and all old components after the service was completed. They installed a new garage door with new hardware and garage door opener. Thank you for your service. I

Tonisha H.

07/29/2025

Precision Garage Door Sent Austin Bectel for service garage door not opening Austin looked at the door and discovered a wire chewed causing door not to open. He repaired the wires and realigned the electric eyes . Door works great! Very efficient, knows product and was quick to find out what was wrong with door not opening. Thank you Austin for doing a great job!

Bonnie Vandermark

07/29/2025

My garage door broke. I called another company but they said it would be two days before they could fix it. So I called Precision Garage Door. WOW! Less than 30 minutes the repair person was here. And 30 minutes later he had the new cables installed, one on each side. And the price was extremely reasonable. Precision Garage Door. You just became my favorite garage door company!

George Hank

07/29/2025

Connor was very prompt and helpful. The boys were kind and efficient and got my door realigned and closed

Liana Keffer-Taylor

07/29/2025

Very Professional. On time, good email information.

Dave Arndt

07/28/2025

Excellent and prompt. Woke up to find a spring had broke on my garage door. Searched online and found Precision Garage Door. Was able to make an appointment for 10-12 and Austin Bectel called at 8:50 and showed up at 9. Replaced both springs within an hour. Professional, more than timely and could not be happier with this level of customer service! Recommend for any and all garage door needed!

Jason D

07/28/2025

I was able to get a same-day appointment to replace a very old garage door operator. The technician was very knowledgeable, communicated the problem effectively, and completed the work in a timely manner. Highly recommended!

gogo vintage

07/28/2025

We ran into garage door trouble on a weekend. Easy to schedule appointment and communication with technician was quick and easy. Connor came out and took care of everything quickly. He was super nice, knowledgeable and got our garage working quickly and at a fair price!

LORI COON

07/27/2025

Tyler did an amazing job!

Aaron Caccamo

07/26/2025

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasn’t enough—he even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didn’t hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and I’ll always recommend this company!

Cassie Kawka-Vlahos

07/24/2025

Stephen installed our new garage door! He did an awesome job, was very polite and explained the keypad operation and warranty. Thank you Precision Garage Door of West Michigan for your skilled technician and your wonderful customer service! We are extremely pleased!😃

Shirley Jonesdavis Harvey

07/24/2025

Stephen did an awesome job! He was very polite, efficient and explained everything with patience. ? Great job Precision Garage Door of West Michigan! And your Customer Service Department is Excellent!

Shirley J.

07/24/2025

Conner was punctual, knowledgeable and efficient in performing service on our garage door. Thank you very much.

Adam Rujan

07/24/2025

Stephen installed our new garage door! He did an awesome job! And the customer service department gave excellent customer service to this client. We are extremely pleased!??

Shirley J

07/24/2025

Super responsive and reasonably priced repair when my whole door came crashing down. Came out within a few hours, made the repairs and even did some needed maintenance so the door works better than before.

David Green

07/23/2025

Rick Woltjer

07/22/2025

We are so grateful Precision Garage Doors could do a same day appointment for our broken garage door spring. The communication on arrival time was great and Connor was able to assess what was wrong right away. He fixed the problem quickly and went through all appropriate checks to ensure the door was working again. Connor was friendly and efficient! Highly recommend!

Christy Lowe

07/21/2025

Austin was on time and he did a great job nice and friendly also

Lonnie Walton

07/21/2025

I received great and super fast service! I called at 8:15am, Jordan was there at 10:15pm and complete all the work by 12:15pm. Very professional and knowledgeable service. I had a broken spring and ended up also doing a bottom seal and general refresh. Highly recommended.

Brian Brackenbury

07/21/2025

Saw the truck at the gas-station, talked to the Andy Ginter and called the scheduler to him come out later that day. He came out, worked quickly and resolved our issue quickly.

Steven McNay

07/21/2025

Excellent work. Quick, courteous. Answered my questions and left the space clean after work was complete.

Meaghan Brandow

07/19/2025

Unexpectedly had issues with our garage door and needed that particular car for the evening. Scheduled an appointment at the first available time and was immediately called about a current opening. Jon came out, investigated the issue and had everything fixed within the hour. Absolutely would recommend Precision Garage Door Services!

Mik Card

07/18/2025

Cassandra Volkers

07/18/2025

Jon C was great. Explained everything thoroughly through the entire process. Got a same day appointment within a few hours as well. Priced well, and did great work!

Jack Griffin

07/18/2025

Austin was very polite and taught me a ton about my door

Leslie W

07/17/2025

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!

Nick Prior

07/17/2025

****** was absolutely perfect. And very helpful. I will recommend him, highly!

ROBERT C

07/16/2025

MICHAEL TAYLOR

07/16/2025

Very professional and answered all ofnour questions. We love the color and how quiet the new door is. They didn't take very long to install the door and cleaned everything up before they left. Couldn't be happier.

Tim O’Hearn

07/16/2025

We had a broken spring on our garage door and called at about 5pm on Tuesday evening and they set an appointment for 8 am on Wednesday morning with Tyler. He was very prompt and saw the issue and took care of it quickly and was very helpful with questions and future care of the door. This is the second time we have used Precision Door and found them to be quick and reliable.

Michael Karsten

07/16/2025

Connor Scane was excellent. Courteous, fast, knowledgeable, and performed quality work. From first call to fixed door in less than 2 hours! Thank you.

Geoff Deines

07/14/2025

We were completely satisfied with the quick response and result! Austin was very personable and competent, replacing springs, bearings, rollers and cable. Now the door works great … Thanks!

Alice Beard

07/14/2025

Tyler Kerry from Precision Garage Doors did a fantastic job repairing our garage door. He was very knowledgeable and provided very quality work. I highly recommend Tyler and Precision for all your garage door needs. The garage door works better and is quieter than when it was first installed. Thanks Tyler and Precision!!

Michael Meurer

07/13/2025

Jeremy is a great technician. Very friendly and personable. He is knowledgeable about the equipment he is repairing as well as the equipment used by the company. Thanks for a great experience!

Kathy Onan

07/11/2025

Benjamin Gebolys from Precision Garage Door of West Michigan did a great job. Professional, prompt, and did a great job explaining the features and maintenance of our new door and opener. Very happy with everything. From the call and text that he was on his way, to the prompt completion of the job, we’re very pleased.

Pastor Mike McCrumb

07/10/2025

Wonderful! Fast! Patient!

Aida Cata

07/10/2025

Kathleen Hall

07/10/2025

Prompt, polite and fixed the problem

Kris Gray

07/10/2025

Ben and Tyler did a GREAT!!j job installing my new Garage Door and opener. They were on time, clean up and were verry courteous.

Richard Ford

07/09/2025

Jordan was very nice and efficient and fixed the problem. Thank you! was right on time too!

Michele Chartier

07/09/2025

Bill Schueler

07/09/2025