The door opening motor was hanging from the left side. Connor arrived promptly, fixed it by securing it, and "greased" those parts of the door that physically open and close it. He also lowered the cord that manually opens the door so short me can reach it easily. He is the nicest young man, did a thorough job, explained it all and charged a reasonable price.
Heidi Baird
09/30/2025
Needed major maintenance and a new My Q compatible garage door opener. Austin was terrific. He assessed the state of the door, then suggested some maintenance updates. The garage door opener I needed wasn't immediately available, but Austin performed all of the maintenance, then return the next day to do the install and set up of the garage door opener. Top-notch, nice guy who did a good job. Cost was in the range I expected for the work performed. Worth it to get it done, right
Lisa T.
09/29/2025
Website and appointment scheduling were really convenient and efficient. Great communication between the company and the customer. Trevor S. was on-time, courteous, knowledgeable and helpful. Broken garage door spring repaired professionally and he even lubricated all 3 of our garage doors while here. The price was about average for our area, but the quality of the service was outstanding. Will be looking into new garage doors in the next couple years and would definitely use Precision Garage Door of West Michigan again.
John V.
09/29/2025
John was very helpful and informative. We are very pleased with John's service. He was able to change the springs and inspect the remaining parts / door. We did decide to replace the door witch will replace all the hardware as well. Waiting for the remaining product to be installed.
Rick Krogel
09/22/2025
Trevor did a great job. He was professional, efficient and clearly communicated our repair options. The emergency Sunday repair was an excellent service experience. He also arrived ahead of schedule. Very much appreciated. I highly recommend Precision and hopefully you will get Trevor as your technician.
Ms Lewis
09/21/2025
My garage door spring broke on Saturday. I made a call to Precision Garage Door. My technician ****** showed up following day bright and early. ****** had a new spring installed in under an hour. He also sprayed the door rollers and check everything. My garage door once again will go up. I also had Precision Garage Door come in 2020 to repair my other garage door. I will call again if I ever have any issues. I highly recommend!!! ****
Eric P
09/07/2025
Our technician Jon Consiglio was great. Very professional and explained everything. He gave advice on maintaining and let us we had been doing a good job! He was prompt and very knowledgeable. So grateful to have had him get our garage doors back in perfect working condition!!
Lorelei White
09/03/2025
Stephan Sinko was the technician. He and his helper were on time, efficient, and skilled. They were friendly, and cleaned up properly. They removed the old garage door, and installed new tracks, hangers, springs and door in under two hours. Precision Door is my go-to company.
Rick Gossett
09/03/2025
Austin B. did a great job! Gave me 40min heads-up call prior to arriving in the agreed upon 2hr window. Provided a range of estimates on new openers to let me decide what's right for my needs. He showed me the basics of operating and programming the system. Very professional and replaced my opener in roughly an hour. Would call them again without hesitation.
james tallman
09/02/2025