This was the second company I called after the spring broke on my garage door, trapping my vehicle inside. The first company was going to take 4 days to get to me. I called these guys at 8pm and had Nick at my house by 8am. Nick was helpful and informative. He did a great job and also was helpful in understanding future needs of my doors. I would highly recommend and would call again!
Amber Lawrence
06/29/2024
Jeremy Parish, the technician from Precision Overhead Garage Door Services, was extremely punctual, cordial and knowledgeable when it came to service on . our garage door. He went above and beyond explaining what and why we needed certain things done and then went about doing it in about an hour on a Saturday night. I highly recommend him and his company for any work you need done. Well done Jeremy!
Michael Maleski
06/29/2024
Our garage door cable broke and three wheels came off the track. Taylor from Precision doors did an excellent job of explaining what the problem and informing us of our options on how to fix it, he was professional, polite and very good at his profession. Door was fixed in a timely fashion. We will use precision again
Pam Whitehead
06/29/2024
Fast job well done
ron whitehead
06/28/2024
I would recommend this company because they have worked quickly to provide me with a wonderful new garage door. My installer, ********, came to my home and quickly installed the new garage, showed me how I should maintain it, and cleaned up after he was done.
Katherine M
06/28/2024
Super responsive, quick and thorough. Exactly the service I expected to get. I highly recommend.
Joe Novak
06/27/2024
First time using this company and we were very pleased! They could come the same day we called to repair our door. Jordan was our technician and he was friendly, knowledgeable, and efficient. It was a pleasure working with him. We will definitely call them again if we have any garage door issues in the future!
Jessica Snyder
06/27/2024
I received competent service on the same day I called. I had a service man within 2 hours of my call. Nick diagnosed problems my repair saved money and took less than hour.
Joseph C.
06/25/2024
Michael was prompt, thorough, and honest with our garage door motor assessment and estimate. His replacement process was quick and precise. Very happy with the product and service!
Kelly Tavis
06/25/2024
Great prompt service. Very courteous technician
Jim Voogd
06/25/2024
Jeremy worked on quieting my garage door from clanking loudly. Very competent service tech
Kathy Anderson
06/25/2024
James was awesome! Excellent experience and will definently call Precision Garage Door in the future.
Denice Mcrae
06/24/2024
We had a garage door that made a terrible noise and would not close fully. I called after 6:00PM and Nick R. was here the next morning. Nick kept us informed as to his arrival time and my husband was very pleased with the fixed door as well as the timeliness of all involved.
Darlene K.
06/24/2024
Fast friendly and efficient. Glad I reached out to Precision.
Colleen Fisher
06/23/2024
****** was knowledgeable , kind and helpful. Helped me to understand what went wrong and how to maintain in the future. Not sure if prices are comparable but very satisfied with the prompt service (requested on a Sat night and received repair Sun morning) and overall repair. Thank you to your team!!
Mistie B
06/23/2024
Ryan Miller
06/23/2024
Jeremy Parish came by and fixed a garage door install done by another company. He was on-time, professional, and did a great job making our door functional again. Price seemed fair as well. Thanks Jeremy!
Ryan Grondzik
06/22/2024
I’ve used precision before and this time like last time I had a great experience, price was fair, The job was very professionally done. I’d highly recommend.
Jeffrey LaMorte
06/21/2024
I was able to book an appointment first thing the day my door broke. They arrived on time and the technician John was awesome. Went right to work and repaired all the broken parts quickly. Price was very reasonable, highly recommend.
Dan Cermak
06/21/2024
Jordan diagnosed my issues and explained my options. He was able to replace my 29 year old motor, and replaced parts that make the door open and close more smoothly. I am excited about the keypad and back up battery that will come in handy if there are power outages. I loved that he had all the parts on his truck and finished the work in less than 4 hours! He did an exemplary job, and I highly recommend Precision Garage Door!
Kathy Earle
06/20/2024
Ben did a good job
Dale Reyburn
06/20/2024
Very pleased with this company and their service. John came out within an hour of me calling to diagnose the problem. Wasn’t able to fix it since it was complex but came back first thing the next morning and took care of it. Very professional, helpful and patient. Explained everything thoroughly and set up the remotes to work on the garage he repaired and the pole barn door as well. I would highly recommend John and Precision Garage Door.
Ken Beadling
06/19/2024
My experience with Precision Garage Door was great since the beginning. Jordan was very polite and knowledgeable when he came to measure our doors. Eileen went above and beyond to answer my questions and provide assistance. She sent photos that were very helpful. She responded quickly through text, which was better for me. And when Jordan came back for installation, him and the other guy (sorry-can't remember his name) were both very helpful and explained everything in detail. Our garage doors look fantastic. I'm really hoping to do our barn door at some point soon, too! Thank you!
Nichole Ivanov
06/19/2024
The technician was very prompt, friendly, and professional. Couldn't fix the bend but explained the issue and gave me a great quote to replace my 24 year old door. I will updates after the install in complete in 3 you 4 weeks
Gregory Alfaro
06/18/2024
Nick, the technician, quickly fixed the issue with the door. He kept me updated and from start to finish. While I hope I don’t have to, if any issues with the door comes up again, I will be calling Precision and hopefully Nick will be there to help.
Jim Allen
06/18/2024
Ray Figueroa
06/18/2024
Fast and quick response from Nicholas Rugg, service tech. Called and 2 hours later here and working to remove and install new opener. Nick was great to work with and was professional in his duties. Recommend
Bob Offenbaker
06/17/2024
They scheduled for the same morning, we're on time. Jordan is very professional. He explained all of my options in detail. Including the top option with 5 year warranty for only $50 more than the same work no warranty, $10 bucks a year to cover everything that was done today. Would recommend them as a 10. Ask for Jordan.
Ken DeHart
06/17/2024
Just call them already! Jeremy showed up same day and had our problems fixed in no time!
Jerad Derks
06/17/2024
Nic was very friendly and professional. I would definitely recommend!
Veronica Smith
06/17/2024
Jeremy was our technician! He was friendly & knowledgeable! What a superior job he did too! I would recommend Precision to anyone! Thank you!
Kenn Vidro
06/17/2024
Tyler was great! Very knowledgeable and presented options. Even came put on Fathera day!
Shawn Potter
06/16/2024
The tech. was very nice and helpful. He was a little late, but, did a great job.
Alvie Shaw
06/15/2024
Benjamin G. did an excellent job replacing my 2 garage doors!
Susan Knobloch
06/15/2024
Tyler was very helpful in pointing out both evident and potential issues with our door, and provided several clear options on approaches to repairing the door. Full repairs done in less than an hour. Great service.
Dan Eardley
06/14/2024
From the scheduling, to the technician and the prompt repairs, all done very professionally and courteously. Very pleased
Rodney Zeinstra
06/13/2024
Mike was very personable and efficient.
Amy Ver Beek
06/13/2024
Thanks to Jeremy P. we had a door fixed by Precision and they were prompt, efficient, and mindful of issues I brought up. These days people don't seem to respond in a timely manner if at all so it was refreshing to have been completely satisfied with this service.
Mark A
06/13/2024
****** was a great service person. Very thorough and professional. Great job.
David D
06/11/2024
Jeremy Parish was quick, friendly, and efficient. He made sure everything was working smoothly the whole time he was servicing our garage. He even made sure the door closed all the way with changing the setting on the motor. Also was quite assuring that the damages were repairable without trying to scam me into getting something I didn't need. Checked to make sure all the parts that move were moving properly and added some lubricant. I would say it was a very fair estimate. My door almost looks good as new. Even helped me with tips on how to keep the garage door in the best condition it can be in a long with tips on what to look out for as the door is original from 97'. Thank you guys for helping my family keep our dog inside.
Jerod Lang
06/10/2024
Precision Door was very informative, had several options to choose from, was not pushy during the sales process. When it came to install date, they where on time and did a great job. Would definitely recommend them.
Brad Gandy
06/10/2024
Our garage door lift-hardware failed last week. I looked online for a repair service and found Precision Garage Door. The booking process and execution of the repair could not be faulted. The booking person was polite and explained everything in advance. She read back all the details to make sure she had everything correct. We were relieved that the repair could happen on Saturday without incurring a surcharge and that a no obligation quote would be provided by the technician before any work was completed. My wife and I both received text messages to confirm the appointment, and one from the technician to say he was on his way. The message included a photo of said tech (Jeremy Parish). Jeremy was very professional, friendly and efficient, and the work was completed to a high standard. If you need a garage door repair in West Michigan, this company did an outstanding job for us.
Ian Brade
06/10/2024
They were on time. Completed in less than an hour. Double springs all worn out pieces replaced. I am very satisfied. Very friendly, personable technician. Would highly recommend this business and employees.
Robert Raterink
06/09/2024
I was really impressed by the service experience from precision door. Very good communication, called late Friday afternoon had my door fixed same day. Price was reasonable, multiple options were offered, including new door. Thanks Mike M for your patient professionalism.
Dwight Engelsma
06/07/2024
Great customer ********************** and ***** was very knowledgeable and helpful
Alanna C
06/07/2024
David Rhein
06/05/2024
Installer Jeremy Parish & Ben Gebolys were very professional and very efficient. A plus to the company.
James Streeter
06/04/2024
Mike McClellan was professional at quoting and installing my garage door opener. Old system was loud. The new system is more quiet than expected.
Anthony Lupi
06/04/2024
Jon was very professional. He explained everything in detail that he was doing and why the door wasn't working. Fixed in no time and then answered all my questions after. Would highly recommend Precision Garage Door of West Michigan to anyone who needs them.
Mary J.
06/04/2024
Great guys. Friendly and knowledgeable. Fast service done right and showed me some tricks to keep the door working smooth for years to come
Chris Carlon
06/04/2024
