Customer Reviews
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Our garage door completely broke late on a Thursday evening. I found Precision and they had a 24 hour texting service and scheduled us an appointment for right then for Sunday morning. I was reminded of the appointment the day before, and the morning of, along with a picture of the person coming to help us. Christian called in advance to let us know he was on the way, he was prompt, very friendly, explained everything in detail and got the job done quickly and efficiently. Amazing customer service! Will refer everyone to Precision!
Stephanie P.
05/31/2020
Our garage door completely broke late on a Thursday evening. I found Precision and they had a 24 hour texting service and scheduled us an appointment for right then for Sunday morning. I was reminded of the appointment the day before, and the morning of, along with a picture of the person coming to help us. Christian called in advance to let us know he was on the way, he was prompt, very friendly, explained everything in detail and got the job done quickly and efficiently. Amazing customer service! Will refer everyone to Precision!
Stephanie Trombley
05/31/2020
I called Precision at 10am to arrange to have my garage door opener replaced. They were able to come out by the afternoon! Very quick! I was properly contacted before arrival but a delay occurred. Turned out, my tech was involved in a traffic accident (he was not injured). My replacement was there after only a 1/2 hour delay. Very good adjustment to the situation! Even though my new tech, Vincent, was called at the end of his shift, he was still very pleasant and professional with his work. The whole experience was so quick, it felt like it didn't happen! A fine job overall.
Timothy L.
05/29/2020
My husband passed away and he was in the process of putting a garage door up. So it never got put up. I called Precision Garage doors and they sent out a very nice polite young man named Jordan. I could not have asked for a nicer person to show up. He was so polite and courteous . I have a hard time walking and he said for me to not worry about anything. He looked everything over and took pictures, measurements and did everything that needed to be done! Answered all my questions ( and there were a lot ) I felt a good bond and trust with him. He made me feel secure and not a worry . I have not had the work done yet but I will after the door get installed to update my experience . I'm sure it's going to be excellent! I'm very happy so far! You have a valuable young man working for you precision Doors. If I had my own business I would want a guy just like Jordan representing my business! I can't say more nicer things about him. Thank you for sending him. I would recommend your business to anyone and if your looking to get a new Garage door call them it would be the best decision you make. But I will be back to let you all know how the garage door installment goes. I rate this company a rating a 10 out of 10. 10 being the highest and 1 being the lowest. 10 all day long. Thank you once again for making me feel so special and answering all my questions Jordan!! Jacolyn S.
Jacolyn S.
05/28/2020
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MATHEW S.
05/27/2020
Have questions? Send us a message!
Hi, I’m Todd Rollman the manager of Precision Garage Door of West Michigan. We appreciate your business. Let us know how we can help you!