They were able to send someone same day. Ashley gave us several options to fix and make the door safe. Appreciated her professional behavior and safety.
Lauren D
05/27/2021
Christian Carrico was very efficient and personable. He is a great asset to your team!
Luanne Peter
05/23/2021
Bryce did a terrific job. He explained everything very clearly, cleaned up after and was very easy to work with. A+++++
Jill S.
05/21/2021
Tony Newton
05/20/2021
Quick, efficient and high quality service, work and parts
Louise Hogan
05/20/2021
Vince was very friendly knowledgeable and efficient in doing the job. Gave multiple options to effect the repairs and once we made the decision he went right to work. Did a great job including cleanup at the end. Thanks.
Norm Kinne
05/17/2021
Had problems with our door getting misaligned and falling off track. They were able to schedule me an appointment on the next day, a Saturday, to fix it. Christian showed up, let us know the problem, cheap parts during building of garage, and gave us options to fix, or replace. Had a whole new system installed within 2 hours of arriving. Couldn't be any happier with his work, wasn't pushing on one way or another, and even said their company offers you time to decide on what you want to do.
Nathan Bus
05/15/2021
So professional and so quick. Called and got door fixed same day! Jordan was very good. He clearly explained everything he was doing and why. He explained what he found wrong and what needed to be fixed. I never felt like I was being misguided. Will use again! Give Jordan a raise. Highly recommend
matt Smith
05/15/2021
Excellent Service!! We have been dealing with our garage door opener not working properly for a year and decided to call Precision. My husband called them around 10 AM and they were here the same day by 12PM! Jordan was very professional and friendly and had our garage door opener fixed in about 40 minutes and the price wasn't bad either! I definitely will use them again if needed!
Charise Chavers
05/14/2021
Suzanne Barham
05/14/2021
The scheduler and repairman represented the company well. Both were friendly and helpful. Bryce was prompt, showing up on time. He gave me multiple quotes for different options without high pressure overselling. He was patient answering my questions, explaining what he was doing and why he was doing it. I felt he was not just rushing to the next job and he made sure I was satisfied with his work. And I was. I definitely would call Precision again and highly recommend them.
Wd
05/13/2021
Great communication and customer service. Jordan supplied many options for placing an order giving all the pros and cons. We certainly appreciate the quick response time.
Bill G
05/13/2021
The scheduler and repairman represented the company well. Both were friendly and helpful. Bryce was prompt, showing up on time, wearing a mask and keeping it on the whole time. He gave me multiple quotes for different options without high pressure overselling. He was patient answering my questions, explaining what he was doing and why he was doing it. I felt he was not just rushing to the next job and he made sure I was satisfied with his work. And I was. I definitely would call Precision again and highly recommend them.
Wylie D.
05/13/2021
Christian did an amazing job with my garage door repairs. Completed same day I called which was a bonus!
Amber P
05/11/2021
Vince, the installer called prior to his arrival. He was early for the appointment and was done with the garage door overhaul in record time. His professional work was only surpassed by his outstanding customer service. Please let him know that we are more than pleased with his work. Thanks, Matt from Maston Lake
Matthew S.
05/08/2021
Jordan was excellent to work with. He has a very pleasant demeanor and explained things in detail. Our repair was faster than anticipated and professionally done.
335 Player
05/06/2021
Lynn M.
05/05/2021
They were able to come out the day after I called and had my door fixed quickly. Ashley was Great!
Bethany Yohe
05/04/2021
Great company service and product. They sent a sales person to take our order. Then they kept in touch as to when the door would be in for installation. Timing was earlier than stated. The door was installed. The quality is great. It looks so good!! It works well, the openers are in and the service tech was so professional. We are pleased that we went with this company. They are located in Grandville. They drove over an hour to get here. You will like them too. Thank you.
Bonnie White
05/03/2021
Clifford McKinstry
05/02/2021
Jacob was timely and professional and worked efficiently. Would highly recommend this company.
Sandy Goodrich
05/02/2021
Christian was very prompt and professional. I appreciated that Christian took the time to explain everything and answer any questions that I had.
Carli Haviland
05/02/2021
We can't say enough about Jake, the repairman who came on a Sunday afternoon to fix our door. He is very knowledgeable, personable, and a really nice guy. We are highly satisfied with the service that was provided. Thanks again, Jake!
Ashley Patton
05/02/2021
Very pleased with the overall service & experience. Quick, great communication & service at a reasonable cost. Would use them again in a heartbeat for garage door repair or service.
Kurt Dietrich
04/29/2021
very pleased with the overall service & experience. Quick, great communication & service at a reasonable cost. Would use them again in a heartbeat for garage door repair or service.
Printwithspeed
04/29/2021
Kerri Potter
04/29/2021
Katie H.
04/28/2021
Very pleased with the overall service & experience. Quick, great communication & service at a reasonable cost. Would use them again in a heartbeat for garage door repair or service.
Kurt Dietrich
04/28/2021
Fast, professional and reasonably priced. Was able to fix our garage door spring the day after we called.
Tracy Alvesteffer
04/24/2021
Fast. Efficient. Kind. Professional. No high pressure up-selling. 100% recommended!
Joseph Bolton
04/24/2021
Quick, efficient repair. Thanks for the good work!
Jeff Timmer
04/21/2021
Rapid response, professional performance. Courteous technician, and fair, honest pricing. Excellent result.
Dennis W
04/20/2021
Dennis Christensen
04/19/2021
Highly recommend Precision Garage Door. Rusty arrived on time and did a great job replacing our old garage door. He demonstrated maintenance to us which we really appreciate.
Carol Geiger
04/14/2021
Michael Fuller
04/12/2021
Jordan, the estimator, was very knowledgeable and explained everything needed to replace our garage door system. The 2 installers were careful, fastidious, explaining instructions, left our garage swept clean and took away every bit of our old garage system! We are VERY pleased!
Betty Jo Enell
04/09/2021
Our experience with Precision was exceptional! After our garage door opener stopped working suddenly, I called for an appointment and was pleasantly surprised that a technician was available in the next 90 minutes. The person that answered my call took extra care to make sure she had all of my information correct as well as to explain everything we should expect from the service visit. Our technician, Ashlee, called in advance to confirm that I was expecting her and gave me an approximate time she would arrive. I also received texts from Precision and from Ashlee with details about the service as well as I number I could call if any changes needed to be made before she arrived. These extra communication steps were much appreciated. Ashlee was right on time and explained that she would inspect everything and then share her findings with me. She was very knowledgeable and took the time to explain the problem and then presented three repair options on a tablet with details about each one and prices. Once my husband and I made a decision, she explained that the work would take about an hour, and I appreciated her accuracy in getting everything done in that time frame. My favorite part of the service visit was when she demonstrated all of the features of the new opener and helped me program the outdoor keypad and set up the myQ app on my phone to connect the opener to my phone. She was patient with all of my questions and explained everything in detail. No part of the experience felt rushed to me. It felt like Ashlee was here to do an excellent job and that she wanted us to have the maximum benefits of our purchase and experience. We will definitely be using Precision for our future garage door needs.
Heather Thelan
04/09/2021
Bryce was very knowledgeable about the product. I will use them again if I need more service.
Pamela Rosin
04/08/2021
Richard Visser
04/08/2021
Fast friendly same day service, got my garage door fixed and working in less than an hour. I would recommend this company to anyone who needs work done on their garage door.
Nene Schroeder
04/07/2021
Bryce was friendly and got the job done right. Same day service which is very satisfying!
Melva Payton
04/05/2021
Timely & professional! One of the windows arrived with a crack but they said they will replace within the month.
Kenzee Daniels
04/05/2021
This has been an excellent experience! I had issues with my old remotes, Jordan came in explained everything that was going on and wrong. He gave me three options on how to resolve issue. Then put up my new affordable opener with remotes in no time at all. He explained everything to me in terms I could understand. Jordan was safe, worked quickly without and again explained things to me in terms that I could understand. I will recommend Precision to others! Thanks
Kevin S.
04/03/2021
Prompt, same day service. Technicians are very knowledgeable and professional. Excellent service. Highly recommended.
Wayne Bartlett
04/02/2021
I was very pleased with my service. Jordan did an amazing job as well finishing in a timely manner!
Lamont M.
04/01/2021
Bryce was here 1st thing this morning after our garage door opener chain broke yesterday. Such a friendly & professional young man. We are so happy to have our garage back.
Kristin Waalkes Groothuis
04/01/2021
Yesterday I came home to a garage door that wouldn't open. Bryce came 1st thing this morning to fix the garage door opener. He was very polite, friendly & professional! He asked permission to come through the house to get to the garage. The chain he ended up using, that was better for our door than the one he 1st planned on, ended up being a little less than 1st quoted. We were very happy with the work he did & would recommend Precision to anyone.
Mark & Kristin G
04/01/2021
Michael R.
04/01/2021
Paul Getzin
03/31/2021
First class service start to finish. Jacob first came out on Sunday evening after the door spring broke and assisted me in getting the door open and vehicles out. Because of the age of the door, and it being repaired previous times, I wanted to replace it. We set it up for Tuesday. He was there right on time and completed the job quickly. During the install, he noticed a defect in one of the panels. He notified the office and advised me they would return to replace it at my convenience, and, of course, at no cost. I will definitely use them again should the need arise.
Keith Kuzins
03/31/2021
