We have a very old garage, (the house was built in 1894) and the door fell and the tension wire came off its drum on 1 side. Our tech Marc arrived within 4 hours of our call and was able to fix the door and get it running again, better than before, in less than 30 minutes! He was so kind and let me know what possible issues we could incur going forward (nothing we didn't already know) and he gave us his card just in case. He was friendly, fast, and we couldn't be happier!
Maranda Woolf
08/29/2023
Our garage door spring snapped on a Friday evening. Precision Garage Door came out on Saturday morning and Marc had it fixed within the hour! Great customer service and extremely efficient! Marc was so courteous and knowledgable. I highly recommend Precision Garage Door if you want a hassle-free, reliable service.
Eunice H.
08/19/2023
I have had Precision Garage door service my garage door before, with great results. Technician Marc Danger, called and asked me if he could come earlier which was great! We discussed the concerns I had, he tested the electric components, walked me through his findings and in seconds started to work on the door lift mechanism. He adjusted the lift tension, the rails, and adjusted what I had done by the previous technician 2 yrs ago. Marc, is knowledgeable, friendly, quick, and a wonderful technician.
jac measley
08/16/2023
Called Precision in the morning and they had a tech out by Noon...I didn't even claim it was an emergency and they were out the same morning, assessed the scenario, gave me a quote and AUSTIN completed the work in the timeframe he laid out. He was professional, courtesy, explained the situation and we would highly recommend Precision and his services to friends and family. Thank you Austin! Churchills
Marc Churchill
08/14/2023
My garage door had come off the track and a cable had been sheared off. Max explained the repairs that were needed, updating me when another problem had been found, then repaired it to better than it was! He also provided quotes for possible future service. I really appreciated that he came out on a Sunday with no premium charge! The person who took my original call was also friendly and informative! I will be recommending this company!
Fran Foley
08/13/2023
When our garage door suddenly broke, Precision made it easy to schedule service via their website. Max came promptly the next day, was extremely polite, explained everything he was doing, as well as his recommendations. Based solely on their positive Google rating, we selected Precision Garage Door of West Michigan and we were not disappointed!
Derek Camp
08/09/2023
Precision Garage Door was recommended to me by two friends. The operator on the phone who took my request was very courteous , explained everything and I was given next day service. Max called 15 minutes prior to his visit. He sent a photo of his badge. He was prompt, courteous and explained what was going on. A new garage door was ordered.
Anonymous Author
08/07/2023
Precision Garage Door was recommended to me by two friends. The operator on the phone who took my request was very courteous , explained everything and I was given next day service. Max called 15 minutes prior to his visit. He sent a photo of his badge. He was prompt, courteous and explained what was going on. A new garage door was ordered.
Linda Noble
08/07/2023
My garage door started making a screeching noise on Wednesday it didn't go away by Friday. I called Precision Garage Door at 1:00, they scheduled me for between 4-6 today. The tech Jeremy called me at 2:50 asking if it was okay to come early. Jeremy diagnosed and fixed it within thirty minutes. Thank you Jeremy. P.S. I needed Garage door service in Kalamazoo, and all of the local businesses gave me a five to seven day backlog. I called Precision and they came the same day. Thank you Precision Garage Door
Douglas Kann
08/04/2023