Our family's satisfaction with the work that was provided today by your service technician Jon Consiglio was a perfect 11 (on a scale of 1-10). He went beyond the call of duty and was very thorough in finding not only the root cause of our initial problem but after repairing this primary cause of our problem his inspection informed us how that initial wear and tear malfunction had created other wear and tear facets over the entire functionality of both garage doors. He did an exceptional job inspecting our garage doors which were installed back in 1991 when our home was built. Everything he did today has technically updated both garage doors and based on his proactive meticulous service this should enable them to last for several more years of quality performance. Before leaving he left us his personal cell phone number and invited us to call with any concerns or questions that may come up. He is a true example of a professional and exemplifies your company's quality of service! My wife and I were extremely pleased having Jon taking care of our needs. If all of your service technicians are like Jon they deserve a raise. Bravo! I enjoyed meeting a man like him who wants to do his best and satisfy his customers needs.
Nicholas Barna
03/27/2025

Jordan Houser from Precision was outstanding, listened respectfully and very knowledgeable with the service he provided. He presented three different options and allowed me to make my choice based on the information he provided. Jordan didn't push any of the options and very quickly made the necessary repairs. I would highly recommend Jordan and Precision.
Dennis Wilson
03/25/2025

Our Technician, Connor Scane, was by far the nicest experience my family has had when it comes to anything related to home repairs. He was kind, empathetic, and knowledgeable. In a time where we are going through the loss of my grandma and with unfortunate circumstances with our garage door, he was a bright spot. Reasonable and fair servicing matched with great customer service.
Danny Nguyen
03/25/2025

Customer service was wonderful My technician was Connor Scane and he was wonderful. Polite told me what I needed and took care of it then which was wonderful because I could not lift the door. I have done business with Precision before and always happy with their work. Very good guy. Thank you
Joyce Jones
03/19/2025

Connor showed up at the scheduled time. He was very pleasant and replaced our ancient garage door opener quickly. Connor is knowledgeable and professional. We are impressed with Precision Garage Door of West Mi as well as Connor and will certainly use them again in the future.
scott wagner
03/10/2025

Had a great experience with Precision. Our garage door was not working at all. Jourdan came out, took a look and was able to explain everything clearly. He was knowledgeable, professional and did an amazing job getting our garage door as good as new. He thoroughly explained everything after it was installed and answered all of my questions. He was a super fun guy. Glad we got to work with him.
Nicole Donnellon
03/06/2025

Tyler came to check on our garage door because it had settled after being fixed and was making a loud noise. He rebalanced it and we opened and shut it and all is well. Both Tyler and Conner did great work. We will definitely call Percision Garage Door of West Michigan if we have any future problems with this door. Thank you!
Rosanne Holton
03/05/2025

My garage door spring broke on a Saturday night, they were available the next morning without an additional fee. The job was done within an hour. Pricing is a little high but they use high end products with a 10 year warranty and make sure your door is balanced and working smoothly.
April Hight
03/02/2025
