Our garage door would not close last night. Booked an appointment on-line and Stephen Freitas, Jr. showed up early this morning to help. He was very knowledgeable and a very impressive young man. His communication skills were excellent. Made great eye contact and explained everything in terms we understood. Our door closes now. The entire process from beginning to end was very easy and pleasant. Highly recommend this company for service.
Pam Waligora
04/06/2024
Mike Jolly was Exceptional. Not only was he very professional, he also explained things in a way that was easy to understand and not pressured to go in any one way. He gave us several options and the information that we needed to make a better decision. We chose to have our Springs, rollers, framework and power train replaced. We highly recommend Mike Jolly & Percision Door Service.
Duncan M.
04/06/2024
Mike Jolly was Exceptional. Not only was he very professional, he also explained things in a way that was easy to understand and not pressured to go in any one way. He gave us several options and the information that we needed to make a better decision. We chose to have our Springs, rollers, framework and power train replaced. We highly recommend Mike Jolly & Percision Door Service.
Bald Eagle
04/06/2024
****************** did an awesome job fixing our garage door. We needed to have the moulding put back into place on the bottom as well as a rubber seal on the side of my door slid over. He was on time, and quoted us as promised. I would highly recommend ******* for future jobs! Thank you!***************************
Dorthey H
04/05/2024
Garage door would not stay closed. Brad Rambo, tech, did a thorough inspection and identified the problem . He made the appropriate repairs in a timely manner . By replacing a few wire connections and a couple of cracked hinges the garage door works very efficiently now. Price was very reasonable , I would recommend Precision garage door for any repair work you might need .
Valerie L.
04/05/2024
Steve Franklin, was my my technication that install my garage door. Came in a timely matter,very polite, he explain to me how to operate and care for my door explain the keys. Also at the end how explain to me not to power wash the door. To use the garden his to shower down. I am very please. Not yet went out to open the door. It cold outside. Will leave that for my husband later on.
Diana Powe
04/05/2024
Our old garage door finally gave out and was unusable and we needed a new one. Precision Door was very quick to get a tech out to us. Brad was very knowledgeable and ordered us what we needed without all the sell-ups that other companies do. Our door had a 3-6 week turn around with it not being a standard size and it came in at the early 3 week mark. Our installer, Terrance, worked quickly to get us back up and running within 4 hours. We will definitely use Precision Door again.
Yvonne Disher
04/03/2024
Mr. Smith was prompt, polite, and definitely concerned that everything was right with the order. He made sure everything was done right and gave me instructions as to care for the door. He called before he arrived to let me know his ETA. I am very happy with the people from precision garage door and if necessary will use them again.
Julie Hughes
04/03/2024
Anthony DeJesus arrived on time, very professional, and friendly. Anthony explained the job in detail and gave estimated time for completion. After the installation of garage door. Anthony showed me how to operate the door from inside/outside and also how to care for my new garage door. Excellent service, thank you Anthony!
Tona Upshaw
04/02/2024
The door arrived and was installed in about 4 weeks. The technician did a nice , thorough installation and clean up after. The technician was very knowledgeable, explained the maintenance on the door, the lift, paint, and computer app. Everything went very smoothly and am very pleased with the door and the service
Richard Gnesda
04/02/2024
A spring broke on my garage door. Called Precision Door and they had appointments available to work with my schedule. Mike showed up on time and was super friendly. He had all the parts needed right on his truck and was finished in around 90 minutes. He completely overhauled my door and now it's literally like a brand new door. I'm super pleased with his service and highly recommend them.
Rob N.
04/02/2024
***************************** has provided me with excellent service as he adjusted the main ball bearing at the top of my garage door. He also helped me set up the remote camera which is a great addition to my needs. I again thank him and Precision Garage Door. *************************
Dennis P
04/01/2024
Great service. Very prompt. Initiated request on Easter Sunday night for Mon between 12-2. Purchased option 3 out of 4. Newer build home and builder only included 1 spring. Now we have 2. Service was complete on a timely basis and which was very much appreciated since my car was trapped in the garage. Timothy Mason was our service representative. He explained everything to us.
sheree Esser
04/01/2024
We called someone yesterday and today regarding the broken garage door and no access to cars on holiday weekend. No response! Tried Precision Garage Door and Josh was here within a couple of hours at a very reasonable cost and we are good to go. We have a new garage door repair company to service us. Very happy customer.
Mary Decker
03/30/2024
My garage door was opening whenever it wanted to. Security of my house and garage was a big concern. I called around for service, but only Precision could come out at 7a.m. the next morning. Brian was professional, timely, and got my new opener and spring installed as expected. He explained it's operation, helped me set up the phone app and showed me how to oil the joints every 6 mos. He even left the spray to do it. I'm very pleased.
Jan Hill
03/29/2024
I contacted Precision Garage Door in the evening about replacing a broken spring and cable for one of three garage doors installed in 2001. I was hoping to get an appointment for the next day since my car was trapped in my garage because it was not possible to raise the door after manually trying to do so. I was very surprised that Precision was able to provide an appointment for the following morning and even more surprised when Precision's technician arrived right at 8 am. The spring broke as a result of rusting through, and upon further examination, the other two doors were in a similar condition. Since the doors themselves were in excellent shape, we decided to do full replacement of springs, cables, rollers, as well as the equally old door openers. Of course, this was much more than Jordan expected to do, but he jumped right in and after working straight through for over nine hours, completed everything except one opener which required additional parts. Jordan was very professional and knowledgeable and did an outstanding job with the repairs and installations which he finished the following morning. Although this turned out to be a much bigger job than he expected, he was very polite, positive and focused. Jordan did an excellent job explaining the details of the new, more sophisticated systems which were WiFi enabled and had security cameras. Overall, this was a very positive experience, from getting immediate service and having an experienced, hard-working technician, to even having nearly 100% of the materials (three times as many as they expected) available on the truck. I would highly recommend Jordan and Precision Garage Doors to anyone needing garage door work.
Gary Ruff
03/28/2024
We got our new garage door and opener today 03-27-24 *********************** and his partner *****. did a great job. installing our new garage door and explaining everything to us. How to use the opener and how to lubricate our door. We are pleased with their work. As well as how professional and friendly they were. Thanks you very much.
Doug T
03/27/2024