Work and Service were excellent. Installers were very knowledge and explained everything I needed to know about the care and maintenance of the door. Both appointments were performed professionally and each employee did an excellent job. Door looks wonderful and works even better
Realized late Saturday afternoon that I needed help because my Garage door would not open. Called Precision and by Sunday noon Eric arrived and had the problem fixed and also informed me of additional issues that he could take care of. Well done and I would recommend them. Eric was good about explaining everything about what was being done and why.
I called Precision Garage Door at 7:45 on a Saturday morning and the job was completed at12:05. The technician, Stephen Freitas, was awesome. He came early, explained everything thoroughly before he started the job, and showed me exactly what he did after he finished his work. The explanation of cost was made clear up front. I only use Precision Door for any garage door issues.
We were so impressed with everything about our Technician, Stephen Frietas, Jr. He was super friendly, answered every question for us, got our broken garage door down and showed us how to get it back up and down until replacement. But then we unsuccessfully tried it about 20 minutes after he left. We called his office and they connected us with him and he agreed to come back (30 minutes each way) not finally leaving our home until 5:45pm on a Friday evening. We are so relieved to have the door down while we review the estimate he also provided and walked through with us. And to find Brandon in the office at 5:05pm on a Friday evening was a great surprise. Stephen is a star within the business, and so must Brandon be!
Rick came to give us an estimate on our old and outdated garage door. He was friendly, and efficient and answered all our questions. He communicated with me the day before when he planned to arrive at my home and was here when he said he would be, which I appreciated. He didn't make us feel pressured to decide on the spot and gave us all of the information we needed and his contact number in case we had any additional questions. I would recommend Precision to my friends and family. Ask for Rick!
Eric from Precision Garage Door came out and gave us a very detailed estimate of work needed. He then repaired our garage door quickly and efficiently. Eric also explained in detail the repair process as he completed the job. The door functions flawlessly now. Thanks again Eric for your excellent work!
Mike Jolly, the Precision technician diagnosed the issue with my garage door precisely! He fixed it fast, was friendly, and gave me some tips that will help my garage door last longer. That saves me money. I hope I don't need to, but if my door is down I'm calling these folks.
Jordan Wallace was my technician. He arrived promptly and diagnosed the problem with my Garage door. We went over the options and he ended up installing a new opener along with all new rollers for my door. He was very good to deal with and add to that a US veteran to boot! The job was completed the same day I called and I am very pleased with the work.
Stephen Freitas Jr. was exceptional with his knowledge and customer service. The turn around time on the job to complete my garage door repair was great and he got it up and running. Precision is the best in my opinion and my go to company for any future needs for my garage door!