Mike was excellent. He was knowledgeable, courteous, and resolved my problem. I was very pleased with his performance and I would recommend Precision highly to family and friends. Very satisfied customer Derrielle Smith
Derrielle Smith
08/31/2023
I had a brand-new garage door and opener installed over a year ago by a different company who charged less. I am quite certain I may have gotten what I paid for, because I have had issues ever since with the door not opening. The other company came out three times after installation (one visit the next day!) to try and diagnose the problem, and they finally told me on the third visit (for which they charged me!) that it must be the opener. I won't describe that saga...let's just say that I finally decided it was NOT the opener, and that the garage door itself was the problem. I called Precision, and they offered to have someone come out the following day. The technician, Dylan, listened to my story and took some time to look things over. Even he seemed perplexed at first, but he clearly was intent on solving the problem. He finally determined that he thought the only issue was that springs were lacking lubrication. He did NOT try to oversell or upcharge, and he agreed to give it a few weeks to ensure the problem did not reoccur. I went with another company to save a bit of money, and now I question my judgement. Dylan described the warranty and protection services Precision offers, which certainly affect overall cost, but it may be worth it in the long run. Crossing my fingers!
Laurie Ferrari
08/31/2023
Terrance & Cesar did a great job on the installation of my new garage door and opener. It really looks good!
Robert Eaton
08/31/2023
Brad was first rate! He analyzed all of the issues with the remotes and the wall unit, and I was back in business in no time at all!
Bryan Kennedy
08/31/2023
Eric was great. Explained what was the best option for a new garage door opener. Installed it same day. Very professional and friendly!
Susan Waterson
08/31/2023
Timely, courteous and great quality service. New door opener, keypad,springs,weather strip. Highly recommend
Annette Skowronski
08/30/2023
Highly recommend working with Precision Garage Door for your garage door needs! Everyone was very helpful, professional, and prompt communication from initial inquiry on website to tech coming out and helping with design (Dalton was amazing and spent time looking at various designs and answering questions after initial appointment). Ordering was very easy (once we decided what we wanted), scheduling was prompt (in them letting us know when it came in and getting us on the schedule to install). Install with Steve and colleague was very professional, quick. Left everything clean, walked us through the new door/technology. Highly, highly recommend the whole team and very happy with our new door!
Laura M.
08/30/2023
Speedy clean & fast service highly recommend!
Donna Heath
08/30/2023
Tech came out quickly and did repairs quickly
Daniel Halbany
08/30/2023
Our 15 year old garage door quit working on us. The left spring broke. Precision Garage Door of Southeast Michigan was recommended to us by our neighbor who used their service a few months back and she was very happy with them. I called them first thing in the morning, hoping that they can come out the same day. The lady at the phone was very helpful and she scheduled us for the same day. Mark Kucel was our technician. He called me 15 min prior to arrival, so I had time to come home from work and not lose a whole day waiting for them. After inspecting the situation, he explained to me, (and my husband on the phone) his findings and the solution. We ended up replacing the the whole door opener system, the broken parts. The expense was unexpected, but replacing an old operator with a battery backup modern, and quiet piece gave us the peace of mind. Mark while working updated us several times what he is doing, where he is at in the process. We are very pleased with their service. Price wise I have no comparison, I relied on my neighbor's judgement. But definetely we are happy with the result. Thank you for the prompt response!
Zsuzsa Lovasy
08/30/2023
Josh C. was extremely professional, helpful and pleasant. Took care of business and explained the situation thoroughly. Would highly recommend. Emergency garage door repair.
Dorian Johnson
08/30/2023
Highly recommend working with Precision Garage Door for your garage door needs! Everyone was very helpful, professional, and prompt communication from initial inquiry on website to tech coming out and helping with design (****** was amazing and spent time looking at various designs and answering questions after initial appointment). Ordering was very easy (once we decided what we wanted), scheduling was prompt (in them letting us know when it came in and getting us on the schedule to install). Install with ***** and colleague was very professional, quick. Left everything clean, walked us through the new door/technology. Highly, highly recommend the whole team and very happy with our new door!
Laura W
08/30/2023
Great service, speedy & clean highly recommend! very professional called before coming
Donna H
08/30/2023
I would highly recommend Precision Garage Door of Southeast Michigan. Tim the technician showed up quickly, he thoroughly explained the various options after diagnosing the problem with the garage door, and he completed the job in around an hour. The work was top quality, affordable, and my garage door has been working smoothly since he completed the service. Great job all around!
Sean O45
08/30/2023
Wonderful service! Precision Garage Door installed a new garage door and new (fancy) opener system, replacing a very old (loud) garage door. The entire process was flawless. Ordering the door/parts, scheduling the installation, and the day of installation were all VERY easy. The technician (***************************) was AWESOME! He was very professional, very polite, and very thorough with the installation. My new garage door is BEAUTIFUL! I will request ******** when I need my other garage doors replaced.
Em O
08/30/2023
Highly recommend working with Precision Garage Door for your garage door needs! Everyone was very helpful, professional, and prompt communication from initial inquiry on website to tech coming out and helping with design (Dalton was amazing and spent time looking at various designs and answering questions after initial appointment). Ordering was very easy (once we decided what we wanted), scheduling was prompt (in them letting us know when it came in and getting us on the schedule to install). Install with Steve and colleague was very professional, quick. Left everything clean, walked us through the new door/technology. Highly, highly recommend the whole team and very happy with our new door!
Laura Marsh
08/30/2023
Great service! Clean and professional!
Donna H.
08/30/2023
Very nice. Extremely professional, Brad R. was a joy to work with. Offered us multiple options on solutions and fixed the door in less than 2 hours
Fortyish withGrace
08/30/2023
came over promptly and did a good job. polite, professional, efficient
Diane H.
08/30/2023
Jeff was my installer/technician and he did a fantastic job. Worked fast too. I highly recommend Precision Garage Door.
Edvard Lazar
08/29/2023
Brooke Pendleton
08/29/2023
He was experienced and knew what he was doing will recommend him.
Francine Geter
08/29/2023
Donald Thorn
08/29/2023
Nice young man
Paula Carson
08/28/2023
Justin was prompt courteous and paid attention to details.
Ralph Caplan
08/28/2023
Very responsive company with personable tech icians. Work done speedily and well.
Kent Voigt
08/28/2023
Justin came out to repair my single garage door today, replacing all the moving parts of the door. He's knowledgeable and when done asked if we had any questions. 5 yr warranty Recommend him and the company
lenore p.
08/28/2023
Timothy Mason was the technician and did an outstanding job! Efficient, explained choices clearly without pressure on which opener to purchase. (Our opener was fried due to a power surge in the last storm). We have used Precision Garage previously to replace our garage door and were please then as now. Excellent customer service, quality products and price. Will continue to use and recommend to everyone.....
Gayle Gutknecht
08/28/2023
I had broken a door spring. They were very knowledgeable and went right to work, inspecting to see what needed to be replaced in addition to the springs. The found bad bearings, bad cables, and bad hinges. A few hours later the door was working great. It is a bit pricey, but the work was top-notch!
Mike Benedict
08/27/2023
Justin Lyons repaired our garage door, checked everything, advised us of future work we might consider. He was very professional efficient and friendly, We will certainly use Precision for any future work.
Judy Miner
08/27/2023
Justin is honest and knowledgeable. Was able to repair our door same day for no cost. Our door is old and needed to be replaced. Justin was able to make some recommendations and the price was right so we placed an order to have it replaced. Very happy we made the call.
Hew Majzlik
08/27/2023
The technician was awesome and had my garage door fixed in no time.
RAYMOND CARSON
08/27/2023
Bev T.
08/27/2023
Justin was great and knowledgeable!
Jenny Lee
08/26/2023
****** did a great job replacing our 40 year old garage door opener. He took the time to explain the new technology involved. He was quick and efficient. The folks that answered the phone were also great and the text message reminder were great.
Penny H
08/26/2023
Precision door was very professional and timely. They came when they said they would. **** the tech was very knowledgeable and efficient. He explained everything and gave me options. I also received a $50 discount for a senior. Great job. I would recommend Precision Garage Door to anyone who needs this service.
Lavern K
08/26/2023
Replaced 40 year old garage door opener. Justin, the technician was very professional, and did a great job. He explained everything and walked us through the new technology.
Penny H.
08/26/2023
MrShades666 S.
08/26/2023
Great experience with precision door. Steve came out and was on time. Very polite and professional. Showed me some stuff that I should address with our builder and fixed what I was worried about. Great service. Definitely will call in the future. Thanks again!
Tony Cherenzia
08/25/2023
***** and ***** were great to work with. How nice to work with competent installers who made sure all our questions were answered!!!***** made sure all the panels were the right style and color before he got started. He went over how he was going to install the door seals, how the bottom door seal would fit, and exercised the door operation with us there before he asked for any payment. ***** reviewed the door maintenance with us and was sure to point out what to lubricate and what not to lubricate. He also gave us cleaning tips for the outside door surface so that we would not clean it in a manner that would damage it or void the warranty.I would welcome ***** and ******************* any time and hope that all your employees are like them.
Mark V
08/25/2023
Customer service is second to none. What an awesome company. My technician Dylan went above and beyond the call of duty.
Anonymous Author
08/25/2023
Quick response and professional service!
George S.
08/25/2023
Customer service is second to none. What an awesome company. My technician Dylan went above and beyond the call of duty.
Rob Pernick
08/25/2023
Very quick response and professional service
George Sinnott
08/25/2023
We had a wonderful experience with this company & their technician Brad Rambo was awesome! Very informative, experienced & over all great guy. Thanks for a great experience & we will recommend you to everyone.
Susan Haluska
08/24/2023
Steve Wells from Precision garage door was wonderful: on time, competent, quick and very patient with my ignorance about the issue LOL He provided me with everything I needed to know about my new garage door opener, and even set up the MyQ app for me! The price was more than fair for what I got!
Calm Accelerator
08/24/2023
Had an amazing experience with this company. Spring broke on the *********** came out the next morning. ******************* was our tech. & WOW what a great guy. Very professional, very informative! Thank you Percision ***********
Susan H
08/24/2023
What a great experience with this company. Apparently our spring broke & wouldn't go up. Called them & came out the next morning. And Brad Rambo was amazing! Super nice & very professional! What a breath of fresh air to see someone sooo happy & loves there job! And very thorough & informative. Thank you Brad you rock!
Sue B.
08/24/2023
Elise Savier
08/24/2023
Johnny H
08/24/2023
