Service repair guy was very knowledgeable, and great worker had next day service was worth the call definitely will callback in future
Shane Davis
04/30/2023
Justin was very professional and friendly.
Aaron Wright
04/30/2023
Great job. Stephen was very professional and helpful.
Cindy Deblois
04/30/2023
Justin came out to repair our garage springs. Great job, very professional.
Aaron W.
04/30/2023
Very prompt and efficient
James Spruill
04/29/2023
Everything was repaired and then installed in a timely manner with excellent communication.
Anonymous Author
04/29/2023
Daniel I.
04/29/2023
Excellent service .
Sheila Williams
04/28/2023
Scheduled yesterday and got an immediate reply, jeff Parkes showed up right on time, was fast, efficient and upgraded to a better spring assembly, lubed and checked plus let me know about my own yearly PM needed, all in all a great experience!
John Reik
04/28/2023
Our tech, ***********************, was an absolute pro. Came on the scene and provided insight and certainty when we needed it most. Would not hesitate to recommend *********************** and Precision Door to all my friends and neighbors. I am an advocate!
Dave A
04/28/2023
****** ****** was the technician, Very professional and provide detail instructions and education on how to maintain
Nicole B
04/28/2023
Everything was repaired and then installed in a timely manner with excellent communication.
Kathleen Dworman
04/28/2023
My garage door had an issue in the morning and it was fixed by noon. Precision responded quickly and Brian did a great job. He was very knowledgeable and explained all of the issues and my options thoroughly. Highly recommend.
Ryan R
04/27/2023
The guys did a great job of installing my new garage door. They showed up early and explained everything they were going to do. After installation, the installer showed me how to maintain my new door. As far as the price, it was comparable to other companies with a better warrant.
Stephen M.
04/25/2023
Mike Jolly was the technician. He was very pleasant, professional and worked efficiently to get the job done.
Michael Smith
04/25/2023
Kevin T.
04/25/2023
I recently had the pleasure of working with Dalton, a talented garage door repairman who exceeded my expectations. As a tenant, I was in need of some serious repairs to my garage door, after the spring broke. From the moment he arrived, I knew I was in good hands. Dalton was punctual and professional, arriving at my house at the agreed-upon time and dressed in his uniform. He immediately took the time to listen to my concerns and assess the situation. He was knowledgeable and clearly explained everything he needed to do to fix my garage door. Throughout the repair process, Dalton was friendly, courteous, and efficient. He worked tirelessly to make sure that my garage door was fixed properly, taking care to pay attention to even the smallest details. He even took the time to explain the different parts of my garage door system and how to maintain it properly. After Dalton finished the repair, he went above and beyond by performing a thorough inspection of my entire garage door system. He identified some potential issues and provided me with some helpful tips for how to avoid them in the future. Overall, I couldn't be happier with the service that Dalton provided. He is a true professional who takes pride in his work and goes the extra mile to ensure customer satisfaction. I would highly recommend him to anyone in need of garage door repairs. Thanks, Dalton!
Christopher Rittle
04/24/2023
Mike was so great. He answered all my questions. Excellent work from a really nice young man.
Janet Leslue
04/24/2023
Awesome service. They were prompt to respond to an emergency service. They were honest about the value in getting a repair versus a replacement. When they came to install the replacement they were on time and professional. The work was done quickly but accurately. The installer gave a review of everything he did and walked me through what I need to do to keep the door working properly. Great company highly recommend!
Michael C
04/24/2023
First time I used this company and now they're the only one I will use, the Tech Steve Wells no bs approach was a breath of fresh air compared to others who try to up sell you something that isn't needed
Joseph F.
04/22/2023
The an was nice and knew what the problems were. His work was completed in about an hour. I am very satisfied with his work. I would definitely recommend him.
Mary Gregg
04/22/2023
Excellent customer service! Technician arrived promptly - calling to let me know he was on the way and sending a text confirmation with picture identification. Technician first performed a (thorough) diagnostic check of my garage door. He provided the results of his check; we discussed options and came up with a plan for maintaining life and performance of my door. He was able to resolve performance issues immediately and provided recommendations for (possible) future upgrades. Very friendly and patient answering all my questions.
Anonymous Author
04/21/2023
Excellent customer service! Technician arrived promptly - calling to let me know he was on the way and sending a text confirmation with picture identification. Technician first performed a (thorough) diagnostic check of my garage door. He provided the results of his check; we discussed options and came up with a plan for maintaining life and performance of my door. He was able to resolve performance issues immediately and provided recommendations for (possible) future upgrades. Very friendly and patient answering all my questions.
Karen Bailey
04/20/2023
Oyenubi Jumoke
04/19/2023
My new garage door and opener from Precision Garage Door was installed today by ***. I am thoroughly pleased with the service and quality by the Precision team. I interfaced with three different people - *****, ****, and *** - from Precision to learn about, review models and samples, and get my new door installed. All three were great ambassadors for the company, willing to listen and satisfy my needs and preferences. I highly recommend looking to Precision Garage Door for anyone looking for a new garage door.
Karl S
04/19/2023
The serviceman was very thorough, knowledgeable and provided excellent service.
Patricia T
04/19/2023
*******************, our repair tech, lived up to his name...very personable! He explained the options, cleaned up after himself, and was a real pro! Definitely an asset to your company.
Jeff D
04/19/2023
Very pleased with the results. Not only were repairs made and parts replaced to prolong door life, a problem related to the door not closing properly that has being ongoing (on and off) for several years was resolved. Thank you for a good job.
Anonymous Author
04/19/2023
I noticed that the recently installed rubber seal at the bottom of our garage door had become partially detached from the right half of the door. I emailed the office of Precision Garage Door of Southeast Michigan and received a reply from Megan within the hour. She arranged an appointment with Mike that same afternoon! The rubber seal was under warranty so Mike installed a new seal at no cost. He also offered me some helpful advice on replacing the plastic seal nailed to the wooden frame around the door. Thank you Mike, Megan, and Darrell!
Dale B.
04/18/2023
Very pleased with the results. Not only were repairs made and parts replaced to prolong door life, a problem related to the door not closing properly that has being ongoing (on and off) for several years was resolved. Thank you for a good job.
Gary Banasiak
04/18/2023
I was fortunate to have a very impressive tech ( Stefan) come out. He did a tremendous job. NEW technology is awesome...Highly recommend as I only use Precision..for a reason...They are the best!
Matt Fasang
04/17/2023
****** was great! Fixed my door expertly, timely and courteously. I highly recommend.
Lee P
04/17/2023
****** arrived on time and was really great to work with. He explained what was needed to maintain the new spring rollers he installed
Mike R
04/17/2023
Justin came and fixed my garage door that was knocked off the track and the cable broken. He did an awesome job.
Lesa Pittman
04/17/2023
Dalton was amazing, knowledgeable about garage doors, repairs and the products that his company installs and the life expectancy of things. Definitely has a new customer. I will definitely refer.
Tiffany Smith
04/16/2023
Great company, Dalton was amazing, informational and very detailed in explaining everything.
Tiffany Smith
04/16/2023
************** was out today. He checked our sensors. He was very helpful!!
Shelly N
04/16/2023
****** was amazing and informational, very detail in explaining everything to me. Definitely recommend this company.
Tiffany S
04/16/2023
My garage door wheels had come off one of the tracks, so the tower road only shut halfway and it was on an angle. The employee they sent out, Justin, was efficient, courteous, and extremely knowledgeable.
Anonymous Author
04/15/2023
my garage door came off the track as I was closing it. I called precision door. They gave me an estimated time of arrival, but the employee, Justin, called because he was able to come earlier. He explained in detail what he was going to do, and what he did, when he was done, showing me ways to, keep it oiled to make it last longer. He was courteous, efficient, and knowledgeable. I would recommend him and precision door in a minute.
Shyrlee W.
04/15/2023
Justin called me since he was able to come earlier. He was efficient , courteous and knowledgeable. A great job and great employee!!
Shyrlee Wisner
04/15/2023
My technician was prompt and very knowledable. Highly recommend him.
Jim Lyson
04/14/2023
Mark Kugel came to repair my garage. Mark was very knowledgeable which allowed him to figure out the problem quickly. Mark completed the job and check for any potential problem that could be avoided in the future. I'm very appreciative I called Precision for my garage door services. Rob Murphy
Rob M.
04/14/2023
They were better than advertised. The tech arrived earlier than he stated that he would. He was patient in providing an explanation of the scope of the job and the options available. He was quick and efficient. It was a very pleasant experience. I would highly recommend this company and this tech.
Anonymous Author
04/14/2023
The tech was very patient in giving an explanation of the job to be done and the options available. He was efficient and very pleasant.
Sherman Redden
04/14/2023
My garage door wheels had come off one of the tracks, so the tower road only shut halfway and it was on an angle. The employee they sent out, Justin, was efficient, courteous, and extremely knowledgeable.
Shyrlee Wisner
04/14/2023
Patti C.
04/13/2023
They were better than advertised. The tech arrived earlier than he stated that he would. He was patient in providing an explanation of the scope of the job and the options available. He was quick and efficient. It was a very pleasant experience. I would highly recommend this company and this tech.
Sherman Redden
04/13/2023
Sherman L. R.
04/13/2023
Prompt professional service without overselling. The technician was very knowledgable adn explained everything as well as did a full inspection.
mary sanscartier
04/12/2023