From the initial call everything went smoothly. The technican, Brad Rambo arrived same day I called about the light in my door opener. And general evaluation of my 2 garage doors. He explained and showed me the issues he found. All was agreed to and he completed the service same day. Brad is friendly, personable, and very knowledgeable on all things garage doors. Very satisfied!
Carolyn Rawley
12/31/2024
On 12/16/2024 I had my garage door replaced by Precision Garage Door of Southeast & Mid Michigan. Anthony DeJesus came to my home at the time he said he would and was very pleasant to talk to. He listened to my concerns and answered all my questions. He told me it would take about 2-3 hours to install my new door. He completed it in a little over 2 hours and then showed me how it worked (manual open, no electricity in the garage), how easy it was to open and close. He gave me my set of keys and showed me which way the handle would turn to open and close the door. He waited around for me to try unlocking, opening, closing and locking the door. It is such a dream compared to my old door that was hard to open and close, which Antony said was because the old door was the wrong size for my garage. I'm very thankful and happy with my new garage door! I highly recommend Precision Garage Door and Anthony DeJesus if you need a new garage door! Thank you Anthony. -Nancy F.
Nancy Farmer
12/31/2024
Eric was very helpful in explaining what was needed for me to replace my non-electric garage door. I asked a lot of questions, which he answered thoroughly and even explained that the reason my current door kept hitting the rafters when opening it was because it was the wrong size door and the wrong overhead rails and fixtures. After he determined what type of door would fit, he showed me what was available and what colors it came in and we placed my order. Eric made it very easy to understand. He was easy to talk to and he answered all my questions easily and without making me feel as if I was bothering him or that I was asking stupid questions. Thank you very much Eric. I'm looking forward to getting my new garage door! -Nancy F.
Nancy Farmer
12/31/2024
Excellent! Not only was Precision Door efficient and responsive to our garage door emergency on Saturday, 12/28/2024, days after Christmas when most others were short of staff and no appts available- we were pleasantly surprised with the service provided. The BEST, Experienced tech,Jeff Blehm, called to confirm he was on the way- arrived 15 minutes later and evaluated a broken spring and other details. He repaired and updated the aged wheels and confirmed the smooth operating door and garage door opener too! Thank You Jeff Blehm & Precision Garage Door
Toby Gosselin
12/29/2024
My 20 year old garage opener finally gave out on a Saturday and called Precision and they were able to come out Sunday morning to look at it. Jason was the tech who was very nice and explained my options. I went with a new install and he was able to complete the work in a couple of hours. I would recommend Precision as a company that was very transparent, quick service and very reliable. AAA+
Bill Zolman
12/29/2024
My 20 year old garage opener finally gave out on a Saturday and called Precision and they were able to come out Sunday morning to look at it. Jason was the tech who was very nice and explained my options. I went with a new install and he was able to complete the work in a couple of hours. I would recommend Precision as a company that was very transparent, quick service and very reliable. AAA+ AAA+
Bill Z.
12/29/2024
It was very easy to schedule a service visit with an option of choosing the available time slots for the day - Steve Wells the technician called 30 mins before showing up as promised. Steve was very professional and thorough in his analysis of the job , explaining of what required to be done with options and cost - once agreed - to my pleasant surprise he finished the job quickly and efficiently . Having the required material stocked up in his vehicle helped in the execution. I highly recommend using services of Precision Garage Doors .
Nitin Kulkarni
12/27/2024
We wanted to write and share our experience with Eric at Precision Garage Door. Our older garage door motor didn't work (among a few other challenges). We called Precision Garage Door and true to their advertisement, were scheduled for an assessment and consult the same day. Eric was our technician, he called and was able to come earlier than our scheduled time! Eric was professional, very knowledgeable, patiently answered all our questions, was courteous, hard working, and thorough. He completed the work he quoted us for a fair price in the same day, going above and beyond our expectations. We couldn't be happier with the excellent customer service, repair and replacement work we received from Eric and and with the top notch product choices from Precision Garage Door. We're glad we called them and highly recommend this company and their representative(s)! Thank you Eric and Precision Garage Door!
Angela Ruane
12/26/2024
They came out same day fixed a busted spring and refurbished the pulleys and rollers on a 30 year old door. I was able to lift the door with one hand when done. Steve Wells did it all in under an hour. Had another company fix a spring about 3 years ago it took them over 2 hours and they just replaced the spring. Had to wait 4 days for them to come out also.
chuck casper
12/26/2024
Amazing experience! I called in the morning to have my torsion spring replaced; I did not expect a same day appointment but 2 hours later, Jordan W. arrived. He fixed the issue and made a couple of other suggestions, and the work was complete within the hour. The process from start to finish was quick and effortless, and all employees (Amanda and Jordan) were friendly and courteous. Replacing my garage door is on my future home improvement list and I will definitely be calling Precision Garage.
Jen Giglio
12/26/2024
My experience with Precision Garage Doors was awesome, the technician Mike Jolly was very professional and helpful very informative, he gave me different options I could choose from. Problem: Garage door making loud noises. Problem resolved: Garage door very quiet I am very happy with the garage door, job well done.
Tamara Northington
12/23/2024
From service call to ordering a new garage door and then installation, Precision Garage Door service and communication has been excellent! They kept us informed every step of the way. On the day of installation, the installer, Cesar Velasquez, worked independently and did a beautiful job! He was patient in instructing us how to maintain the garage door (and new opener, as well). We couldn't be more pleased and would recommend Precision Garage Door without hesitation!
Ruth Singer
12/20/2024
I moved into a home with an old, unworking garage door. Jaime and Stefan took the old door down and replaced with a new door and opener. WOW!!! They were quick, friendly, efficient and clean up was superb! I would TOTALLY recommend Precision Garage Door for your next project!!!
Dawn Stahlbaum
12/20/2024
I had a broken torsion spring on my garage door and gave Precision a call. They were able to set up a same-day appointment (on a Saturday) that fit into my schedule. Pat Stevens came out and assessed the situation and explained everything that was going on with the door. He gave me options for repair, and was very genuine in his breakdown. I never felt like he was trying to get over on me. Pat was very efficient in his work, and did an excellent job of cleaning up afterwards. I would highly recommend Precision for any garage door needs.
Ernest Thaxton
12/14/2024
I had a broken torsion spring on my garage door and gave Precision a call. They were able to set up a same-day appointment (on a Saturday) that fit into my schedule. Pat Stevens came out and assessed the situation and explained everything that was going on with the door. He gave me options for repair, and was very genuine in his breakdown. I never felt like he was trying to get over on me. Pat was very efficient in his work, and did an excellent job of cleaning up afterwards. I would highly recommend Precision for any garage door needs.
Ernest T.
12/14/2024