Excellent service from technician Caleb. The door closing motor was not working properly. He had to troubleshoot several problems and provided me with clear explanations. He also carried out a major maintenance and replacement of the system components. He worked efficiently and reviewed everything with me at the end. I wold not hesitate to use Precision and Caleb again.
This was my first time calling Precision Garage Door and I'm really glad I did!! Made the appointment late this morning, and my door was fixed, and quite literally rolling again by 6:00pm__ And couldn't of been happier with the tech Mike!! He called when he was on his way, and arrived within 15-20 minutes. He was also very friendly, personable, knowledgeable, and thorough!! Would highly recommend him and Precision Garage Door to anyone!!__
Absolutely fantastic service. Didn't take too long to repair our totally busted door and he gave good tips on keeping the door running for as long as possible. No pushy sales, just generally very friendly and helpful. Door went from being a rattly mess that we were stuck in for a day, to dead quiet and very nice.
Great price, prompt, professional and install completed as stated. customer service is top notch. noticed a small dent in the lower inside panel. Called, and a service tech was promptly dispatched to review and take photos. I expected this damage to be compensated on my bill....however to my surprise they ordered a whole new lower panel. nice!! highly recommend for price, job quality, professionalism and customer satisfaction.
I couldn't be more pleased. Jeff analyzed the problem and his suggestion for a new door was spot on. Jon did the installation which was fast, professional, and the clean-up thorough. He also programmed the panel and his explanations were clear and concise. A minor hiccup with the ribbon/skirt on the problem of the door was repaired better than new by Jeff the same day I called (on a Saturday!). Highly recommended.
My technician was very professional and knowledgeable about what the problem was and how to fix it. The work that was performed was top notch. He explained everything that he was going to do before he did the work. I would have him come out to my house again to work on any of my garage door needs.
Mark Kucel was my technician. Mark arrived on time went through my problem and went over different options letting me decide with no pressure sale. Mark very knowledgeable fixed everything and went over what he did, tested the door works better than new very happy with Mark would highly recommend.
OUTSTANDING! I called 1st thing in the morning and they had a tech out that afternoon. The tech (Ryan) was super informative, helpful and personable. I needed a new door. They had ONE at the warehouse, and they installed it for me the next day at 8am! The installer (Jon) was also very knowledgeable, helpful and personable. Highly recommend!
If you want the best, go with Precision Door! From the quote to the service, a great quality experience! Caleb gave a quality proposal. Steve, Deshon & Terrence provided quality installation! They were all very thorough in product explanation and ensured all our questions were answered.
Grover Cross III