I called around 2 pm and got a appointment the same day for between 4 and 8 pm. The technician was here around 4:30 pm and did a full inspection of the door. Not just what I called about. He gave me the results of the inspection with 3 options of work to have done. I chose just to have the inside wall mount opener button replaced that was no working at this time. The technicians name was Josh Crudup. He was vary nice, thorough, professional and knowledgeable. I was not pressured into haven't more done that I could afford at this time. I will definitely call precision garage door again for any future repairs
Barbara Gurk
08/29/2025

I called Precision this morning wanting some maintenance done on my garage doors. They were both squeaky and didn't seem easy to open anymore. Tim Mason came out in about 2hrs. He adjusted my tracks. Replaced wheels. Adjusted springs and more. They work effortlessly now and I couldn't be happier. Will be calling them for all my garage door needs from now on. What a very professional establishment with very professional individuals working for them.
Darlene Hall
08/28/2025

Garage door spring broke suddenly yesterday evening. Booked an appointment online. Charles S was prompt and got here at 8AM. Did a great job with replacing all moving parts on our 20 year old garage door. Better than new! Thank you Charles and Precision Garage door for very prompt service and a great job!
Steven Kuzmanovich
08/28/2025

Precision Garage Door has a customer for life! The technician, Steve Wells, was very friendly and introduced himself before getting started. Mr. Wells listened to the issues I was having and was able to have my garage door back on track very quickly! Mr. Wells was very knowledgeable and answered any questions that I had. I am very satisfied with their service and will recommend to everyone going forward. Thank you!!!
Heather Stinson
08/25/2025

Great experience! Brad found the issue right away and also did some other work to improve the operation of my garage door. No hype just honest truth and no over sell! Greatly appreciated and highly recommend Precision over other companies in the area that I've had out in the past.
Kim Schutt
08/23/2025

Yesterday I had precision garage door install a new motor. I was amazed that they were able to arrive only 50 minutes after I made the initial call. The gentleman that did the work, Daniel, was exceptionally courteous and knowledgeable. I was very happy with his service and I would not hesitate to use precision garage door again if ever needed.
Richard Strouse
08/22/2025

Josh Crudup delivered benchmark-level, customer focused service. Josh demonstrated Compassion by being patient while I described my situation. Josh was Accountable when he explained options to correct my problems. Josh showed Respect towards me and my wife when checking for our understanding of the details of the solutions to our satisfaction. Josh displayed Enthusiasm with every aspect of the service he provided and the products he offered. The Service Josh provided made us feel comfortable and confident with our decision to choose Precision for our needs now and in the future. Josh CARES!
Kevin East
08/21/2025

My entire experience with Precision Garage Door of SE Michigan was great. From the time spent going over options, quotes and changes, communication around install, and promptness of the installer. It was a great experience. I have already recommended them to a family member that is looking to have new garage doors installed.
E.L. Howard
08/20/2025

I scheduled an appointment for a repair to my garage door for my house in Royal Oak and Charles S showed up early in the afternoon. He had been to the house about two weeks prior for a similar issue but it wasn't the same issue he fixed before. He was very polite, diagnosed the new issue and repaired it quickly. I would highly recommend Precision and Charles.
Darel Piziali
08/19/2025

After a nearby lightning strike, the garage door remotes stopped workig; investigation showed that the keypad was also dead. A call to Precision Garage Door Service resulted in a service visit. The technician, Pat, quickly diagnosed the fault: a blown motor control board, and gave us options. We chose to install a new garage door opener system. This took about 90 minutes, followed by training on the new system, including a smart phone app! Overall, a great experince - a new system installed and running.
Peter Diehr
08/18/2025

Joe C of Precision Door installed a Liftmaster garage door opener with the My Q technology today. Joe was great! He was friendly, helpful, and very patient. He explained all of the initial programming steps. Joe answered all my questions. I was very impressed with Joe and his attention to detail.
Michael Dworzanin
08/18/2025

We called and scheduled an appointment because our garage door wouldn't close. Cameron Sims came out to look at the situation. He was very knowledgeable and friendly and professional. He explained everything, fixed our door and installed a much needed pin pad opener. He went above and beyond what we had asked for. Whenever the time comes for a repair or the installation of a new door, we will call Precision and will ask for Cameron Sims to come out to our home. Thank you, Cameron!! We appreciate you!! Cindi and Jerry
Cindi Vallade
08/18/2025

Cameron came out and showed me what why my door wasn't opening. He explained what could be done, did not pressure me into getting anything. Anthony came out and installed my door. Explained how to use it and care for it. Both of the guys were friendly and answered all my questions. Highly recommend.
Suzi Cameron
08/18/2025

Precision Garage Doors technician Jeff Bhelm came out to service my request for a garage door today, August 13, 2025 for remote opener replacement. He said he was required to inspect my garage door too. He showed me "three (3) small metal cracks" inside the door when raised and said they could pose a safety hazard if not replaced. I only called for a garage door opener replacement not a sales pitch for a new door! However I called PGD because of their TV commercials. Perhaps in the near future I will.probably consider them for a new garage foor. Jeff was just doing his job and left a brochure just in case... I was satisfied with the new garage door opener programmed to my existing system. Service call charge is $75.00 however it is part of the inspection tion
Elizabeth Shaifer
08/17/2025

Pat Stevens came through for the win. Diagnosis and communication was clear and explained well. Pat knows all the tricks of a pro and tuned up my 20 year old garage door. A lot of moving parts were well worn out , but he had all the correct parts and options at hand to replace them. Well worth the cost and effort. Other garage door installers had budged up the job , Pat corrected these mistakes and resolved every issue
Jonathan Flory
08/14/2025

Needed a new garage door opener and ended up having the garage door hinges, springs and rollers replaced as well. The technician Dylan was outstanding. Explained everything that could be done, left it up to me, and things that should be done. He was fast, efficient and went above and beyond what was required. Steller service. Highly recommend this company for any garage door needs.
Kyle Pyeatt
08/14/2025

As I have used Precision before I called Precision Garage Door today when garage door would not go up and noticed a broken spring. They had a tech, Alex, here within an hour. He replaced the springs and bearings, roller and cable. While I don't have any other price to compare it too I thought it was a bit high but I will believe it was in the right ball park. Alex did the work in under 1 and 1/2 hours. I would definitely call them again.
Angela N
08/12/2025
