The technician showed up the same day and early. Precision keeps you informed through text messages, e.g. your technician's name and a picture of him. He was courteous and was able to fix the garage door on the spot. The door had a bent and dislodged rail and a missing roller. Using Precision was a great experience. Thank you Brian Ciminelli for the great job!
Sheila Picard
10/29/2025
Lost power to my garage and didn’t realize it. Checked breaker box, all good. Three remotes and none would work. Couldn’t find the key to override automatic door and gain access to garage. First, I called two different locksmiths, neither of which could tell me if they could remove the lock and install a new one. Then I called Precision. Technician Erik showed up promptly at the beginning of my estimated service time slot (on a Sunday morning) and quickly got the problem resolved. He tested the door to make sure everything was adjusted and working properly. Eric was polite, knowledgeable and very helpful. I would definitely recommend this company based on my experience with Eric.
Judy Wolf
10/28/2025
I had an excellent experience with this garage door company. The technician, Brian C., arrived promptly and conducted himself with the utmost professionalism. He thoroughly explained the issue with my garage door and presented several options to address the problem, taking the time to make sure I understood each one. I truly appreciated his honesty, attention to detail, and clear communication. He also alleviated a lot of stress by getting my car out of the garage quickly and safely. Overall, the service exceeded my expectations -- highly recommend this company for their professionalism and quality of work.
Pam Z.
10/26/2025
Steve did an awesome job replacing my garage motor. It blew out from a surge and I was able to call and and get it replace the next day. Not only did the motor get replaced but so did the rollers. They were replace with bearing rollers and the garage is super quiet now. Would recommend Precision Garage Door of Southeast Michigan!
David Sun
10/22/2025
We needed our garage door srviced as it came off the track and couldn't get our cars out of garage Dalton came out on Sunday 10/4, was able to get door open to remove both cars. Dalton pointed out that our garage door was over 20 years old, and we decide to purchase new door. On Friday, 10/17 Josh arrived as scheduled, walked us thru everything he was to do. He came at 9:00,and by noon was finished. Josh explained what he did and answered every question. I want to give both Dalton and Josh ☆☆☆☆☆☆☆☆☆, and hope that Precision Door rewards them for the GREAT employees they have.
Tim Krol
10/21/2025
My technician Pat Steven's was absolutely the most professional understanding service provider for your company. I am a 100% disabled Vietnam Veteran who had major surgery last week. Pat Stevens was very understanding of my condition and made me feel confident of the job he did. I am saving g for a new spring and would trust Pat Steven's to do it. Thank you again for sending a wonderful technician out.
Danny Desentz
10/21/2025
Our Precision Service guy was Brad Rambo! He has the most positive personality, that you don’t see often. It made a stressed situation better. He was extremely professional. He knew exactly what was needed. He explained in detail to me what happened and why. He explained the steps to repair or replace the parts. Then he explained it all over again to my husband. He answered all my husbands questions without hesitation. We give him FIVE STARS. The SYRKETT’S
Steven S
10/20/2025
Mr. Pat Stevens was very professional. He was kind and courteous. He let me go on about my nieces without missing a beat when answering all my questions, as well as giving me additional care instructions on how to care for it in the winter. He informed us on springs that we needed to keep an eye on because we added padding/winterizing to the garage door, we didn’t know that it could change the actual weight of the door. We give him ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thankfully The Syrkett
Dedra Syrkett
10/20/2025
Precision garage door Was a great company to deal with. The appointment process was quick and easy. Daniel, our technician Was on time, Professional, and very polite. Daniel Was extremely knowledgeable and quickly did the maintenance on our garage door and programmed our remotes and keypads perfectly! Daniel was A pleasure to work with! We would recommend Precision garage door and Daniel to anyone! Thanks Daniel!
Betsy Decker
10/17/2025
Amazing experience from start to finish. Josh C. was our sales person and was so friendly and knowledgeable. We were very impressed by his customer service skills. Josh A. did our installation and could not have been any nicer or more professional. Product turned out beautiful and living in a condo complex, I was so impressed with the color of the garage door especially because we were required to match all the others and it was perfect!! Thanks for a great experience.
Stacey “Cecegirl” Vargas
10/15/2025
First, and foremost, I appreciated the fact that Precision had a live person answering the phone. Not an automated system. My technician was in immediate communication with me once my service order was placed. Matthew Boutin, was very professional as he showed me what the issues with my garage system were. He even went so far as to tell me what each part's role was with my system. Matthew provided several quotes, with great detail, so that I could make an educated decision. Once my choice was made, Matthew got right to work and finished the job to my satisfaction. I would highly recommend Precision and Matthew in the future. I had a very pleasant experience from call to finish. Thanks Matthew!!!!!!!
Katrina Drayton
10/14/2025
Highly recommend! I typically do not do reviews, but Precision Door’s service from booking to troubleshooting to installation was fabulous. I’m a widow and when my garage door started making noise I had no idea what to do when I realized I had a broken spring. I made an appointment on a Saturday and Charles came the following day, Sunday with NO weekend fee!!! It was determined that due to the age (30years) and condition of the door I should replace the door as well (no pressure sales). Installation was set for the following week Monday (today 10/13/25). The installer was Steve. He was prompt, friendly, knowledgeable answering all my questions, explaining the required maintenance, etc., typical of a reputable company. However, I mentioned that when another company had installed my garage door opener my door didn’t fully open, Steve, going above and beyond, worked his magic moving the door opener and now my door opens all the way YAY!! Thank you Steve you are phenomenal - you get 10 stars!
Jan Strobel
10/14/2025
Our garage door spring broke and both our cars were trapped in the garage we were very happy that they could come the same day. Mike Jolly came was able to open the door replaced the spring and replaced the rubber stripe on the bottom of our door. He was very friendly, knowledgeable and gave suggestions on things we could do. We were very pleased and he did an awesome job.
Debbie Hamilton
10/13/2025
Out Technician Steve Wells was right on time friendly and professional. He went over our door top to bottom and showed the parts that were warn and needed repair. He also pointed out the parts that were in good shape and the maintenance we should do quarterly to keep them in shape. Very pleased with the entire process. I would recommend Precision Door and Steve to anyone looking for garage door work.
Jim Smith
10/11/2025
Steve, our technician, resolved our issues immediately. He throughly inspected our garage door and showed us other issues with the door. Not only is Steve a great person to work with Precision Garage Door was able to schedule him to call on us the same day. We would highly recommend both Steve and the company for future work.
Jim W.
10/11/2025