Excellent service. I called them at 2:00 pm. They came the same day within 2 hours and fixed the problem. The work completed professionally and the technician Brad Rambo explained in detail how to make my phone open the garage door and check if I left the garage door open from a remote location.
Subhi Okdeh
11/19/2024
My installers name was Tim extremely professional and a fantastic young man, very knowledgeable in his craft. Did quite a bit of work it was a overhaul excellent work by this man. If you need garage door work Tim should. Be requested, precision door should give Tim a raise! Both Precision and Tim (installer) the mark of excellence!
Mac Mckeith
11/17/2024
I called in this morning to schedule an appointment to look at my garage door that came off the tracks. To my pleasant surprise, a technician (Stephen F) was at my house in under an hour and a half! Stephen arrived and gave me a detailed quote with three options for me to choose from. He was extremely thorough walking me through the pros and cons of each option available. Once I chose my path, he went right to work. He did an incredible job, my 22 year old door now works just as well as the day it was installed!
Marc Liljegren
11/17/2024
Eric M. and his team did an excellent job installing our new garage door. They replaced the entire door system and door. They were professional, explained the process and answered all questions. They were efficient and respectful of our home. They cleaned up everything, hauled all old equipment away.
Jim Clements
11/17/2024
Thank you, Thank you, Thank you !! I called Precision Garage Door on Wed 11-13-24 after 330pm because my garage opener stopped working-my fault. I was concerned about when they could come. Jeff called within 20minutes & said he was enroute to be here in 30 min. He arrived by 430pm! He verified I needed a new opener & gave me 3 options. He started work immediately. He gave me a lot of info regarding the Genie 3120 opener that I selected. It's working great. I'm so happy I called Precision. Jeff Blehm you were fantastic installing my new Genie garage opener. Very professional & a credit to your company!! Thank you!! I will highly recommend Precision Garage door to my friends & family.
Donna Ridgely
11/15/2024
The technician (Dylan) came as forecast and found the cause (cracked motor mount) of my 30-year-old garage door opener. The only solution was a new one. Dylan walked me thru the various choices of cost and features for the replacement. I chose one which happened to be one of the several models in his van. In a little over two hours the new opener was up and running. It was a pleasure to work with a cordial and competent individual.
Norman Ehlers
11/14/2024
I couldn't be more pleased with Jeff Gariepy of Precision Garage door. He was very professional and honest with his assessment of my garage door problem. He pointed out areas that caused the problem, offered different solutions and costs, enabled me to open and close the door until a new one can be installed. I asked him why he worked for Precision after 30 years in this business and he told me that if he ran a company, it would be like this one because of its integrity and ethics. Yes, I highly recommend him and them.
Patricia Wiliams
11/13/2024
From the minute I called Precision Garage Door, through the sales *** and installer, **** ******, I was impressed with the customer **********************, explanation of options and costs, and final install. This company has excellent customer **********************, getting me, the same day, the sales *** who detailed my problem and solutions. Finally, **** ****** installed my new garage door in an hour, taught me how to care for it and left everything neat and clean. Although the price was a bit more than I expected, the results were worth every *****. The integrity and work ethic demonstrated by the employees of this company was beyond my ordinary experiences. I highly recommend this company!
Patricia W
11/13/2024
Eric was very helpful in explaining what was needed for me to replace my non-electric garage door. I asked a lot of questions, which he answered thoroughly and even explained that the reason my current door kept hitting the rafters when opening it was because it was the wrong size door and the wrong overhead rails and fixtures. After he determined what type of door would fit, he showed me what was available and what colors it came in and we placed my order. Eric made it very easy to understand. He was easy to talk to and he answered all my questions easily and without making me feel as if I was bothering him or that I was asking stupid questions. Thank you very much Eric. I'm looking forward to getting my new garage door! -Nancy F.
Nancy Farmer
11/12/2024
We had a great experience with Jeff Parkes and Anthony DeJesus. Both guys work really hard and pay great attention to detail. Even the wires that won't be noticed are so neatly placed. Absolutely recommend them. Plus the garage door is amazing. So quiet and it keeps the garage warm.
Emmanuel Kamara
11/11/2024
Tech Stephen Freitas was excellent from explaining the features and programming of the new Genie model 4124 garage door opener and the installation process. Steve was on time, worked promptly and even programmed my vehicle Homelink buttons to the new opener and setup the Aladdin connect app.
Thomas A. Turkaly III
11/11/2024
The spring on my garage door broke last night. I searched online for garage door repairmen in my area. Precision Garage Door was first search result. A little after 7am, I went to their website and booked a same day appointment for between 8-10am. By 7:30am, I had received a call from their technician, Pat Stevens. He asked what the problem was, I explained and said he'd be here by 8am. Once we hung up, I received a text from PGD showing his name and picture which was very helpful. He showed up promptly, surveyed the situation, we discussed the options, and he immediately got to work. He was very professional, courteous and did great work! I left him to it and checked in periodically. We had a pleasant conversation throughout and he was great about it. I would recommend both PGD and Pat to anyone needing these kinds of repairs. He even paired an extra garage door opener I couldn't get to work in just minutes! Great job, Pat! Thank you! Keep up the good work, Sir!
Eric Baker
11/11/2024