Ryan was very knowledgeable and right on time! He went over everything with me and feel comfortable with the diagnostics of what happened with my door and what needs to happen. He gave it a great band-aid and now its up to me to get back with him to move forward for the real fix! Thank You Ryan!
I called Precision at 8am to schedule and they had a technician at my house by 10am. Mike Jolly was very thorough and very knowledgeable and not to mention fast. For the amount of work needed, he was in and out in less than 1-1/2. My garage door opens/closed very smooth and quiet. Highly recommend Precision and Mike.
Caleb was an exceptional company representative! He was thorough in his inspection. He reviewed in detail the issues needing attention along with his recommendations and why. When the job was complete, Caleb returns my things in the garage exactly where they belonged. Should I need a service technician in the future, I will definitely request Caleb!!!!
Just installed our door yesterday! I have to say your techs know their business! Prompt, clean, and appears to be a great quality package for the dollar. The runthru on the operations and features at the conclusion show that the training is top notch. Thanks for getting our SUV back out of the weather! AB
Great service, from the initial phone call to report a broken spring to the actual service call. The technician arrived about an hour and a half after I called and completed the work in about half an hour. The garage door is for a two car garage and so there are 2 springs. In addition to replacing both the broken spring, he also replaced the other side, and found 2 roller brackets that were cracked due to the stress that the broken spring put on one side of the door. The springs were covered under warranty so only paid for labor. Excellent company and super-fast service.
Precision Garage Door is great!! I called them when I was experiencing issues with my garage door getting stuck while opening and they came out the very same day to fix it. The service technician was awesome. He was super friendly, professional, and worked quickly. He explained everything that he was going to do in detail and gave me various options on what to do to fix the issue beforehand. I highly recommend this company and will definitely call again in the future if needed. I will tell all my friends and family about my great experience as well! Thank you so much!
The technician Jason Landis was very punctual and sent a text message with photo of himself letting me know what time he would be over. He was professional and evaluated the entire door system and gave me three recommendations. I chose having the springs replaced along with several of the hardware components based on the age of the door. In the future I would consider Precision Door.