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Catastrophic failure of my garage door left it hanging off the track by just a few rollers, stuck halfway up and waiting to fall on my vehicles. I called a local company first and they said they couldn't come out until the afternoon two days later. With both of my vehicles stranded in the garage, this was not an option.I called Precision at 9:53AM. I was given a 3 hour window the same day for a service call. Mike J. had called when he was 5 minutes out and was at my residence by 11:00AM. After a detailed assessment, he prepared three thoroughly detailed estimates to consider. While we discussed my various options he offered his honest recommendations based on the age and state of my current garage door.Upon approval, work began immediately and was completed in roughly two hours without delay. Mike even took the time to show me the difference between the failed components and the parts he replaced them with, giving me peace of mind that he wasn't simply replacing parts to up-charge me. Throughout the process he was able to answer any questions I had and before he left explained things to keep an eye on and maintenance I could perform on my own to ensure a lifetime of trouble free operation.Professional, friendly and courteous. Mike J from Precision went above and beyond.
Wonderful experience. Carl was my technician. He told me what the possible issues could be right off the bat. He then check those issues and found the problem. He gave me some recommendations and estimates to consider in the future to protect the longevity of my garage. He was very thoroughly, polite and knowledgeable. Thanks again, Carl.
Brian came out and gave me an estimate and completed his work in the time quoted. Fantastic work and great guy. Very pleased and will use them when I need my door opener replaced in the future.
Kevin fixed the door in minutes! He was courteous, helpful and very knowledgeable. I highly recommend Precision Door.
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Hi, I’m Katie Wiseman the manager of Precision Garage Door of Southeast Michigan. We appreciate your business. Let us know how we can help you!