Brian was very quick very professional explained a lot of the problems and or I'm going problems that we will have with our garage door so we felt very comfortable we didn't feel like he was trying to do a hey I'm going to sell you but I did ask him if we saw a commercial on TV if we got a discount no but that would be something to think about in the future anyways we do appreciate his time and as soon as we get our garage cleared out so that he can get into it then we'll complete the necessary additional repair so the garage door is correct
Marsha Swinkey
08/24/2023

Jason came out promptly, did a very good job and explained everything we needed to know. He called about 20 minutes before arriving. I like how the company texts and emails you to keep you informed of appointment times and when the tech is on the way. We bought a new opener and Jason had it on the truck and installed it right away. We used Precision Garage Doors in the past for a repair so we are repeat customers because we are very happy with their professional and fast service. Deb Udell
jerry udell
08/24/2023

Great experience from sales call to installation. Many thanks and kudos to Mike B. and Steve F., for prompt thorough friendly service. Customer Service at its best with knowledgeable, funny and professional team members. Way to go precision our garage door is done right!!!!
Danita Wimbush
08/23/2023

Mike Jolly the technician was very experienced, explained exactly what he was going to do with the garage door. I was very satisfied with the work he did for us. He explained everything he was going to do and also explained exactly what was wrong with the garage door. What a great employee you have you should be very proud of Mike. I was very satisfied with his work. GREAT JOB!!
Rosemarie Zalewski
08/22/2023

Steve, the repair technician that came out on a Saturday to evaluate my Craftsmen garage door opener that was not working, identified the problem, quickly. But since the Craftsmen is a retail opener and 24 plus years old, parts are not available to make the repair. Steve, offered some options to replace the opener for my consideration, which I'm reviewing. My overall experience with Precision Garage Door, was very good, from first contact on the phone to request service, to the quickness that Steve, arrived and his professional manner interacting with the customer.
Richard Lowery
08/20/2023

This was absolutely the best decision ever to go with Precision Garage Door. From start to finish, this company focused on TOP quality service and making certain I got the best deal, quality, and pricing. They weren't pushy, went over all options, and made certain both my wife and I were happy. They made sure they kept in communication with us all the way up to the installation and prior to it. We knew and were able to see who our technician was going to be and even what he looked like before he even arrived. It was nice to see that our technician had 5+ years of experience and that his main goal and purpose was to treat us as if it was his own garage door installation. Steve was personable, very helpful, and professional. Not only was he amazing our Garage Door looks amazing and gives us new curb appeal that our neighbors are already talking about. I just can't believe how much of a difference and improvement this is. Coming from the Customer Service side of things 29+ years myself Precision Garage Door certainly has it down to a science. Fantastic job to Steve Franklin our technician as well as the entire staff who kept us up on when we could expect things to get done all the way up to completion. The wait for parts and stuff was well worth it and again it looks spectacular. Thanks, Jeremiah and Deborah Sicher
Jeremiah Sicher
08/18/2023

Jeff Parkes/Field manager performed a repair and tune up on my garage door. (8/2023) Mr Parks was on time, professional, personable and very knowledgeable. Service was completed quickly and friendly. Mr Parkes is an asset to this company. I have used this company since 2017 and have been more than satisfied. I will continue to recommend and use this company. Thank you.
Patti
08/17/2023

Great experience with Precision Garage Door! Our 16 year old springs snapped last Saturday morning. Made an appointment online and they were out before the appointed window of 2-4. I agreed to the package deal of new springs and updated rollers and other stuff. $1295 was more than expected but hopefully it's set for another 16 years. Yesterday I thought it was operating a little weird I called them at 9AM. They sent another tech out at 2pm at no charge to double check everything was working properly. Highly recommend them!
Chris Meier
08/15/2023

Dylan and Precision Garage are live savors honestly. We sold our house and moving in 2 days. I called on a Saturday morning after I knocked the door off track and they were at my house my 820am Sunday and finished in 30min. Would recommend Dylan and Precision Garage to anyone.
Jacob O’Guin
08/13/2023
