Brian was very quick very professional explained a lot of the problems and or I'm going problems that we will have with our garage door so we felt very comfortable we didn't feel like he was trying to do a hey I'm going to sell you but I did ask him if we saw a commercial on TV if we got a discount no but that would be something to think about in the future anyways we do appreciate his time and as soon as we get our garage cleared out so that he can get into it then we'll complete the necessary additional repair so the garage door is correct
Marsha Swinkey
08/24/2023
Jason came out promptly, did a very good job and explained everything we needed to know. He called about 20 minutes before arriving. I like how the company texts and emails you to keep you informed of appointment times and when the tech is on the way. We bought a new opener and Jason had it on the truck and installed it right away. We used Precision Garage Doors in the past for a repair so we are repeat customers because we are very happy with their professional and fast service. Deb Udell
jerry udell
08/24/2023
Tyler Thibodeau
08/24/2023
My garage door was fixed in 24 hours. The tech was professional and explained to me the repairs needed. I could not be more pleased with the service provided.
Nancy C
08/23/2023
I received excellent service that arrived within the hour of discovering I had a problem with my garage door! Thank you Precision Garage!!
Kevin Ellis
08/23/2023
Great experience from sales call to installation. Many thanks and kudos to Mike B. and Steve F., for prompt thorough friendly service. Customer Service at its best with knowledgeable, funny and professional team members. Way to go precision our garage door is done right!!!!
Danita Wimbush
08/23/2023
Jeff was polite and very knowledgeable about the product s his work was done methodically, and he explained everything to our satisfaction at the end of the visit. Thank you for the new garage door opener.
Penny
08/23/2023
lenore piotrowski
08/22/2023
Fantastic service. Fast and efficient.
Bryan Mutchler
08/22/2023
Justin explained what needed to be repaired on my garage door in a careful and concise manner. He also gave me options for replacing door and issues about the motor for further reference. Very thorough. I recommend Justin and this company
lenore p.
08/22/2023
The technician Jeff was extremely courteous and very informative . I had a keypad entry installed .. it was very quick and precise. Very happy with the services.
Hannah Berry Hair
08/22/2023
Mike Jolly the technician was very experienced, explained exactly what he was going to do with the garage door. I was very satisfied with the work he did for us. He explained everything he was going to do and also explained exactly what was wrong with the garage door. What a great employee you have you should be very proud of Mike. I was very satisfied with his work. GREAT JOB!!
Rosemarie Zalewski
08/22/2023
Wonderful experience. My garage door installer was friendly, courteous, professional and very neat. I would recommend Precision Garage to any one who needs reliable garage work
Linda Fox
08/22/2023
Brad Rambo was our technician for the southeast Michigan area and he is a fantastic tech. Brad is extraordinary friendly and great to talk with. The service and products are great and I will continue to work with Precision for all of our garage door service needs.
Mark Schoenhals
08/22/2023
Mark Kucel did an outstanding job with repairing my garage door and installing a new opener. He was friendly and very knowledgeable. He took the time to thoroughly explain the operation of the new unit. I will definitely recommend him to others. Thank you.
Susan Kebbe
08/22/2023
Precision Garage Door sent Jason Landis to repair our issue. Jason was polite, helpful, and capable. The work was done well, quickly, and at a reasonable price. Highly recommend this business.
Val MacFarlane
08/22/2023
Mike jolly was excellent his work is marvelous at precision door repair
Stanley Zalewski
08/21/2023
Stefan was professional, fast, and helpful! Highly recommend
Laura Gibbons
08/21/2023
Gary Hall was extremely professional, courteous, knowledgeable. Same day replacement of the coils and other parts on my garage door could not have been a smoother process.
D Bryant
08/21/2023
Great experience! Great Tech! Bailed me out of a dumb decision.
Ronald Corney
08/21/2023
Steve, the repair technician that came out on a Saturday to evaluate my Craftsmen garage door opener that was not working, identified the problem, quickly. But since the Craftsmen is a retail opener and 24 plus years old, parts are not available to make the repair. Steve, offered some options to replace the opener for my consideration, which I'm reviewing. My overall experience with Precision Garage Door, was very good, from first contact on the phone to request service, to the quickness that Steve, arrived and his professional manner interacting with the customer.
Richard Lowery
08/20/2023
Chris F.
08/19/2023
Used website to schedule an appointment. They came within the timeframe that was requested. Received frequent texts giving me updates on their status. Excellent job on repair. Would definitely contact them again.
Teresa N.
08/19/2023
Bach up battery needed replacement. Tech Justin L arrived early, worked quickly and professionally.
Sandy Baruah
08/19/2023
This was absolutely the best decision ever to go with Precision Garage Door. From start to finish, this company focused on TOP quality service and making certain I got the best deal, quality, and pricing. They weren't pushy, went over all options, and made certain both my wife and I were happy. They made sure they kept in communication with us all the way up to the installation and prior to it. We knew and were able to see who our technician was going to be and even what he looked like before he even arrived. It was nice to see that our technician had 5+ years of experience and that his main goal and purpose was to treat us as if it was his own garage door installation. Steve was personable, very helpful, and professional. Not only was he amazing our Garage Door looks amazing and gives us new curb appeal that our neighbors are already talking about. I just can't believe how much of a difference and improvement this is. Coming from the Customer Service side of things 29+ years myself Precision Garage Door certainly has it down to a science. Fantastic job to Steve Franklin our technician as well as the entire staff who kept us up on when we could expect things to get done all the way up to completion. The wait for parts and stuff was well worth it and again it looks spectacular. Thanks, Jeremiah and Deborah Sicher
Jeremiah Sicher
08/18/2023
Was experienced and knowledgeable
Anita Garr
08/18/2023
****** came out to repair our garage door. He went above and beyond - completed rhw project quickly. He was also very personable and easy to talk to! Had great conversation & a great work ethic!
Tylor A
08/18/2023
We had Mike as our tech and he was very professional and very good at explaining things to me. I was very pleased with the service
Marc M.
08/18/2023
Jeff Parkes/Field manager performed a repair and tune up on my garage door. (8/2023) Mr Parks was on time, professional, personable and very knowledgeable. Service was completed quickly and friendly. Mr Parkes is an asset to this company. I have used this company since 2017 and have been more than satisfied. I will continue to recommend and use this company. Thank you.
Patti
08/17/2023
Gary was extremely friendly and knew his stuff. Also the systems Precision Door uses to communicate is detailed and puts you at ease. Thank you Gary!
Erin Berbas
08/17/2023
Mark
08/17/2023
Mark K was outstanding. He was timely, professional and very clear on the issues and choices I had. His work was outstanding and I am fully satisfied with the installation of our new garage door opener.
Bradley Perkins
08/17/2023
Stefan was great, he did a great job, cleaned up, and explained everything. Very, very happy. Marty.
Martin Blank
08/17/2023
Gary is awesome!
Rebecca Caldwell
08/16/2023
**** from Precision was great. He gave me a clear description of what the problem was, options on ways to make the changes I needed to make and completed the job quickly, efficiently and professionally. He is always a pleasure to work with.
Linda L
08/16/2023
*************************** and *** did an outstanding job. Their craftsmanship is to be commended.Left the job site clean and reviewed all important points. Well done
John D
08/16/2023
Mike, the technician, did an excellent job of diagnosing the problem with my door, explaining the necessary fix as well as recommended maintenance. My door now operates smoothly and quietly.
Linda Pride
08/16/2023
Mike was very thorough and professional.
David terhorst
08/15/2023
Steve was very professional and knew his craft very well. He was very informative on explaining how to maintain my new garage door. He does excellent work!
Sharon Quasarano
08/15/2023
Great experience with Precision Garage Door! Our 16 year old springs snapped last Saturday morning. Made an appointment online and they were out before the appointed window of 2-4. I agreed to the package deal of new springs and updated rollers and other stuff. $1295 was more than expected but hopefully it's set for another 16 years. Yesterday I thought it was operating a little weird I called them at 9AM. They sent another tech out at 2pm at no charge to double check everything was working properly. Highly recommend them!
Chris Meier
08/15/2023
Eric Miller, from Precision Garage Door of Southfield replaced my garage door the other day. He was super professional, friendly, and efficient. I would highly recommend him for others. Elizabeth Kline
Elizabeth Kline
08/15/2023
Jeff Parkes was our technician. Super nice guy and very knowledgeable with our garage doors. Our springs broke and the garage door wouldn't open. Jeff fixed our door quickly. Highly recommend!
Tammy DeRoche
08/15/2023
Tyler Gross
08/14/2023
Mark repaired our garage door. replaced spring, roller and cable. Mark was very professional and did an excellent job. highly recommend!
Marsha A.
08/14/2023
Vivienne Kacvinsky
08/13/2023
Dylan and Precision Garage are live savors honestly. We sold our house and moving in 2 days. I called on a Saturday morning after I knocked the door off track and they were at my house my 820am Sunday and finished in 30min. Would recommend Dylan and Precision Garage to anyone.
Jacob O’Guin
08/13/2023
Jenai Williams
08/13/2023
Dalton Rhodes, my technician was professional, polite and very knowledgeable on the service I needed. I would definitely recommend the company and Dalton for your garage door needs.
Baheejah Lumumba
08/13/2023
Jeff came out to repair a broken spring. He did a full inspection, explaining what he found and gave a reasonable cost. The work was done immediately and Jeff was very professional and polite. I would definitely recommend Precision to anyone.
Linda Anderson
08/12/2023
Cliff Beyer
08/12/2023