The technician did an excellent job and was on time. I thought the cost was a little high.
Gary LaDuke
09/06/2024
Knowledge technician. Had excellent costumer service. Got the job done. Highly recommend. Spent a good deal of time on the project to get it right.
Charlene Edelson
09/06/2024
Jeff Parkes is a very nice person and really does know his job.
Kemmy Shaheen
09/06/2024
Professional and seemed fairly priced.
salvatore finazzo
09/06/2024
**** H did a fantastic job installing a new garage door opener & spring.Experienced, pleasant & very knowledgeable.Would highly recommend
Mary Ellen H
09/05/2024
Excellent and honest service would use them again in the future
Darrell I
09/05/2024
Service was quick, friendly, and a great value. We felt like they treated us fairly. We were stuck in our garage due to a broken spring, and Steve had us out and back to normal quickly.
Apple P.
09/05/2024
We are very pleased with our garage door! From the beginning with the estimate through the ordering and installation process was easy and everyone was so professional. Would definitely recommend Precision to our family and friends.
KIM Cosey
09/05/2024
Anthony DeJesus from Precision Garage Door was very professional, informative and did not leave any type of mess. Very easy to work with.
Kathryn Lance
09/05/2024
While we were preparing for a weekend vacation, the spring on our garage door snapped, trapping our cars inside. We happened to find Precision via a google search, and are very glad we did. They sent Steve out the next morning and he had the door repaired within an hour (and even handled a few other maintenance tasks for us too). Definitely would recommend.
Dan Makros
09/05/2024
Service person was courteous and helpful. No high pressure sales. Stephen Freitas, Jr was polite, clear and concise. Replaced bottom gasket. Thank you.
Debbie Ursin
09/05/2024
Stephen replaced our garage door opener/mechanism today and we couldn't have asked for a more knowledgeable, friendly, and polite gentleman to make recommendations, perform the installation, and educate us on the features and operation. He well exceeded our expectations and Precision is highly recommended.
Shelly R.
09/04/2024
Stephen replaced our garage door opener/mechanism today and we couldn't have asked for a more knowledgeable, friendly, and polite gentleman to make recommendations, perform the installation, and educate us on the features and operation. He well exceeded our expectations and Precision is highly recommended.
Shelly Reichel
09/04/2024
Scheduled service online for the next day. Showed up on time. Done in less than one hour. Technician Shawn was personable and professional. Highest recommendation!
mark stacherski
09/04/2024
Pat Stevens came out the same day I called for an appointment and installed a new opener and rollers. He answered all my questions, and did a quick install
Shannon Myshock
09/04/2024
I had a broken lift cable on my door, and a little damage from unknowingly trying to open it. Based on positive feedback in the community, and after leaving a few voicemails to companies on the Saturday afternoon it happened, I found Precision online, and was able to make an appointment on their portal. This included a brief description of the issue, and a selection of available times. I picked the first window that Monday morning. Communication was great from booking the appointment to Eric's arrival promptly at 7:15am. A quick look at the issue, and I was out of luck. Another contractor-grade install that just gave out after losing its durability, and a product that Precision doesn't service. I couldn't find who had repaired the internal spring 5-6 years prior (and no service sticker), so I was left with two choices: upgrade to the external torsion spring, or find someone who services the brand of door (still waiting on 3 voicemail call backs). Eric gave me some time after detailing what the retrofit/conversion would include, cost, and time. He checked that he had the right sizes and parts on his truck while I decided. Having a financing partner greatly assisted in the decision to go ahead with the repair. He said about 2 hours, and despite the questions I asked, his detailed explanations, and friendly conversation, he was done in 2 hours, including small fixes to the track attachments and safety feature alignment. He was professional, courteous, friendly, helpful, and patient - everything you'd look for in someone to fix something way out of your wheelhouse. I would recommend Precision to anyone looking for repair, upgrade, or replacement for garage doors. The financing went very quick as well, though only a week into this (working on setting up the payments, statements, etc.), so would have to return and update the review for that part, but it should be fine.
Jason Fogg
09/04/2024
Precision Door was excellent from start to finish. Competitive quote for a new garage door replacement and all parts made in the USA. The installer, Jaime, was courteous, professional, efficient and a stickler for details. I highly recommend this company!!
Dan Hwwkins
09/04/2024
Steve Wells and all of people at Precision Garage Door are exceptional with the quality of their products and service! I am a customer for life!!
Phyllis Schoenherr
09/04/2024
Stephen replaced our garage door opener/mechanism today and we couldn't have asked for a more knowledgeable, friendly, and polite gentleman to make recommendations, perform the installation, and educate us on the features and operation. He well exceeded our expectations and Precision is highly recommended.
Shelly Reichel
09/04/2024
Jane Malinowski
09/04/2024
Technician arrived on time. Upbeat and genuine person. Diagnosed the problem by process of elimination. Fixed and working smoothly.
James M.
09/03/2024
My Service Tech, Pat Stevens demonstrated his expert ability and consideration for the spring and hardware replacements by making sure all concerns were addressed for a complete repair. Our garage door runs smoothly and quietly now. Thanks Pat for caring to do the job right. Much appreciated!
Frank Paolini
09/03/2024
Out technician, Steven, was knowledgeable, kind, courteous, and thorough. I recommend the company highly!
Deb Thelen
09/03/2024
Stephen Freitas, Jr serviced my garage door 09/02/24. He is very prompt and polite but more importantly Professional in his manner when dealing with a customer. He explained how the mechanics of the door worked with easy teach back demonstration and didn't mind my questions. I now have a plan of care established with Precision and Stephen to maintain the perfect function of the door's system. Stephen and Precision have taken the worry out future garage door happenings. I will recommend Precision and Stephen to all my family and friends. From Professional employee to more then fair pricing for work there is none better then Precision and of course Stephen. Thank you for your help. SP
Sherry Perry
09/03/2024
Excellent customer service and highly skilled, kind, professional, technician. I highly recommend the company and the tech, Steve!
Deb Thelen
09/03/2024
Came right out and took care of business
James Martin
09/03/2024
Mike jolly who came did a grate job, one bolt came out of the wall ( dry wall ) he replace the area with a board and re-adjusted my door and did a out Standing job
Tom Allen
09/03/2024
Sui Chen
09/03/2024
Spring on my garage door snapped. I called early morning and Brad Rambo showed up by 1pm. He did a great job, including lubing the rollers and adjusting the door. He was very knowledgeable and friendly. Cost was about what I expectedly.
John S.
09/02/2024
Brian repaired a broken spring. He was terrific: professional, friendly, efficient, and knowledgeable. Precision has serviced our door over the year and always with the same, excellent result.
Walter Butzu
09/02/2024
Adam Macdonald
09/02/2024
Our garage door spring broke on a Saturday evening. Sunday I gave Precision a call and they had Jeff out same day. He was prompt, professional and did a great job. Would highly recommend!
Jackie Volpe
09/01/2024
Ann Casadei
09/01/2024
For a retired old man with broken chain track, I considered the cost but felt need for getting it right the First time. I watched him do excellent job and was pleased with his work,
Jeremiah W
09/01/2024
******* did a great job. He was professional, friendly, educative and fixed the problem efficiently. Thank you!
John M
09/01/2024
Called on the Sunday before Labor day that my garage door failed. Expected to hear they could come out Tuesday. I was shocked when the arrived 3 hours after I called and wasn't charged an extra fee! Recommend these guys for sure! Eric H was my tech,and a cool, professional guy!
Dennis Lazorka
09/01/2024
Very knowledgeable staff, took time to explain the repair and even showed me about where to lubricate hinges do I can extend the life of the garage door.
Leonard Skalba
08/31/2024
Very knowledgeable staff, took time to explain the repair and even showed me about where to lubricate hinges do I can extend the life of the garage door.
Leonard Skalba
08/31/2024
Our garage door opener was beginning to sound like it was straining so we called Precision Garage Door to take a look. Steve came out the following day and pointed out that the rollers were wearing as well as the cables. We have a heavy wood door and he explained all the different options of openers without trying to sway us toward the most expensive. We made our decision and he came back the next day, showing us what he was doing and why. Super nice guy with a ton of knowledge. Kept asking if we had any questions. My husband and I are both extremely pleased and would really recommend Precision Garage Door.
June Coon
08/31/2024
Pat was super cool and even swept my garage
Jeff Beckley
08/31/2024
Joan Hawkins
08/31/2024
The job was done as projected , Jordan Wallace explained everything he was doing . after installation he explained how everything worked. to both me and my wife. very satisfied with Precision Door.
Howard Schulist
08/31/2024
SCOTT lantz
08/31/2024
*The Garage Door Installer (Terrance Smith) was excellent.. *The installation of the Garage Door was Timely, professional and precise..
David Fells
08/30/2024
Brad Rambo was great. Ontime, excellent performance and very friendly
John Sorovetz
08/30/2024
lauren petty
08/30/2024
Our technician Shawn was timely and quickly got our overhead garage door back in working order.
Tony Holicki
08/30/2024
My technician, ******** ***** was very pleasant, friendly, courtesy, and professional. Completed the job at the estimated hours given by the office, disposed of door as requested and explained how to use in customer friendly terms. Very impressed with the work and the garage door is beautiful! Keep up the Great work and Thank You!
Deb K
08/30/2024
**** ***** did a great job installing critical parts on my garage,springs, cables and bearings.
SYLVESTER H
08/30/2024
Called Precision garage door to help with a problem with my garage door. Customer service rep was very polite and concerned with my situation. She gave me an appointment promptly. Jordan Wallace came out and all my issues were resolved. He was willing to do something extra for me . He is a great technician. I would definitely call Precision to do any work on my garage door.
Anonymous Author
08/30/2024
