Extremely happy with Precision - from initial call to Customer a service to schedule estimate and review with Field Manager Mark Kucel; to installation with Technician Jon Lyons. Thorough assessment of old door damage and review of options from repair to replacement. Mark was not a hard sell. Install scheduled next day. Jon explained product instal, operation and maintenance clearly and concisely. Excellent quality of service and product. Competitive pricing. Investigated other companies and had several no shows even for an estimate. Highly recommend Precision. Thanks, again, to Mark Kucel and Jon Lyons.
Christine Stefanski
03/22/2024
We had a long pending issue with our garage door mostly to do with replacing old and rusted parts and ensuring smooth operation of the Garage door. Mr. Patrick Stevens arrived at our home on the said date and time and helped with fixing the issue. He was very professional, courteous and efficient with the work. The final charges were well within the mentioned quote for the work and he also left the place neat and tidy after the work was completed. Highly recommended!
Santhosh Upadhyaya
03/21/2024
I was able to get a service appointment same-day (within an hour!) on a Sunday after being ghosted by the company I had used in the past. Jordan was so friendly and thorough and worked incredibly fast! The price felt high but I needed a complete rebuild and I have no idea what that should cost. I hope I won't need service again now for a long time but if I do, I will absolutely call Precision.
Kristin Rhodes
03/20/2024
Outstanding job. Very knowledgeable and explained operating procedures. identify broken wheels on door and replaced for us. I will recommend you to all of my friends and family. Thank you I had tried to reply with the car Steve gave us, but it did not work. Thank you for the new garage door opener so quiet it sounds great no one can hear it open any more.
Larry Turner
03/19/2024
My spring broke on my garage. I call Precision amd was scheduled for mid afternoon. Got a call from Patrick S. 30 minutes before he was to arrive. Patrick assess the workings of my door and came up woth 3 estimates. Once I agreed to one of the repairs, he went right to work. I'm one of those guys who likes to watch and learn. Patrick had no problem fielding questions while he worked. Very enjoyable and friendly. Door was up and working in about an hour. Glad my door was repaired the same day.
Gary Segadi
03/18/2024
Technician Steve Wells was excellent. Arrived early and notified me that he was on his way. Addressed my issues and explained some concerns with my door system but was not attempting to make a sale. I ended up having additional preventative work done that clearly needed to be addressed. Extremely professional service and finished the overhaul in a very timely manner. Great experience especially considering I woke up to a broken door on a Saturday morning and it was repaired by 1:10pm same day.
Anonymous Author
03/16/2024
Technician Steve Wells was excellent. Arrived early and notified me that he was on his way. Addressed my issues and explained some concerns with my door system but was not attempting to make a sale. I ended up having additional preventative work done that clearly needed to be addressed. Extremely professional service and finished the overhaul in a very timely manner. Great experience especially considering I woke up to a broken door on a Saturday morning and it was repaired by 1:10pm same day.
Andrew Zazula
03/16/2024
Technician Steve Wells was excellent. Arrived early and notified me that he was on his way. Addressed my issues and explained some concerns with my door system but was not attempting to make a sale. I ended up having additional preventative work done that clearly needed to be addressed. Extremely professional service and finished the overhaul in a very timely manner. Great experience especially considering I woke up to a broken door on a Saturday morning and it was repaired by 1:10pm same day.
apzaz
03/16/2024
Excellent service. Eric H. was our tech. He had to replace our almost 20 year old garage door opener. He was very knowledgeable, professional, and kind. He programmed and showed us all of the new technology stuff that we had no clue about. He was also patient with my multiple questions. I am so glad that my husband decided to call Precision. I told my neighbors that they won't go wrong with anyone else. Great job, Mr. Eric H., and great job Precision.
DANCING IN THE BASEMENT
03/16/2024
Our garage door broke first thing in the morning so I called Precision. Within 20 minutes of my call they said they were on their way. Jeff Blehm was our repairman and he did an excellent job. They fixed the door quickly and showed us how to keep certain parts of the door lubed. Very highly recommend!!
Debra Roman
03/14/2024