Tech was prompt, diagnosis was quick (needed a new motor), the work was done on the same visit and had zero issues. Would easily recommend.
Scott
12/28/2022
I called precision Garage Door on a Sunday because my door refused to go down all the way. Daniel, our service tech, came in about two hours. He diagnosed the issue and fixed it in about 15 minutes. We appreciate the quick response and efficiency. Thank you PGD!
Mark Nester
12/19/2022
I called around 8 am in the morning and the company was able to have a technician out to my location between 10 am and 12 pm on the same day. Jessy M., the technician was very detailed in going over my 3 car garage doors, along with the obvious broken spring replacement needed. We had him replace all the springs on both doors, along with bearing replacements for the spring bars with sealed ones. He did an excellent job. I would use Precision Garage Door again
David Hart
12/19/2022
Jessie came on time and serviced my garage door and fixed all my issues!
Sandra Masarik
12/16/2022
Garage door was fixed in no time. Technician was friendly and explained all that he was doing. Great service.
Manuel Bottine
12/16/2022
Great experience
Lois Green
12/11/2022
Steve Wells always provides great service and is simply a wonderful person!
Jeff Yingling
12/09/2022
Steve Franklin and Jessy Metzmaker did a superb job selling me and installing new garage doors at my home. Very professional, thorough, economical and tidy with the job. My wife and I are very happy with the completed project
Craig Wheeler
12/08/2022
Steve did a fantastic job and was so quick to fix my garage door! Amazing customer service all around!
Salli McGarry
12/06/2022
Steve did a fabulous job diagnosing the problem and getting it fixed. Very professional and efficient His service is much appreciated!
Brenda Geoghegan
12/02/2022
Within 2 hours of my call the garage door was repaired. My usual company could not come for 5 days
tom chirgwin
12/01/2022
Michael H.
11/28/2022
jeff stuck
11/28/2022
The repairman Dylan Smith was a very nice and very helpful. Was here early before appointment time, called first to make sure it was a go. Thank you Dylan
Dawn Villarreal
11/27/2022
Outstanding service. Jesse was professional, efficient, and thorough. True Rock Star performance! And, on a Saturday morning over a Holiday.
Trey Rouss
11/26/2022
Came out the same day to fix my garage door, very friendly, quick service and told me to look for specific other things in the future to prevent any damage. Highly Recommend
Steve Morin
11/25/2022
Precision Garage Door handles the servicing and installation of garage doors with the precision their name implies but with the customer service and down to earth friendliness of a hometown business. Perfect combination!
Michael S
11/23/2022
Top-notch customer service. Professional and friendly. Would highly recommend.
Michelle Gallagher
11/22/2022
Jesse came out free of charge and explained what was going on with our previous door. When I decided to buy a new door, he explained the various options and got the door ordered and set up the install. Evan did a great job of installing the door. The new door looks great, is super smooth, and quiet!
Michael Spalding
11/22/2022
The employee worked quickly and did a fantastic job! The product used as our replacement also was of high quality.
Judith Zischke
11/22/2022
The work was done speedily and exceptionally well. We are very pleased with the improvements to our garage door.
Walter Zischke
11/22/2022
Very friendly and knowledgeable and got the job done.
Greg
11/21/2022
Outstanding work done by technician ******************************* from Precision Garage Door of West Michigan
John Z
11/20/2022
William Shroeger
11/18/2022
Knowledgeable, experienced, communicative.
Richard Lavolette
11/17/2022
Had a cable and the spring break. The technician came to the house pretty much on time. He inspected the garage door. Then he figured out different options for the repairs. From full repair to a minimum price to basic being able to use the garage door. Being that the door needed a lot of help. I had him do a full repair of door. He did the repair in about an hour. The technician was very professional. Happy to have a garage door again. With the repairs he did. The door is much more quiet opening and closing. Would probably recommend Precision Garage Door to my friends.
Mark VanSluyters
11/16/2022
They came to my house the same day and installed the garage door opener two days later. Love the service.
Lindz Firlik
11/12/2022
Dustin, the technician is efficient and professional. He was polite and willing to explain the maintenance program. He did an excellent job. Thank you Dustin! The only reason I gave a 3 about customer service was the attitude of the manager.
dien ly
11/11/2022
Dustin was very prompt, efficient, professional and did excellent work. Explained the maintenance program and overall was a pleasure to do business with.
Tim Maynard
11/10/2022
Very great people they did a fantastic job
Brad Garber
11/08/2022
Precision got a technician out within 4 hours of my call. Jessy did a great job. He was professional, polite, and explained everything clearly. I would recommend Precision if you have any garage door needs.
Jen Biggar
11/08/2022
Great service, very knowledgeable and friendly staff!
Kevin Waldie
11/07/2022
Aaron W.
11/07/2022
Needed a garage door repaired (hardware). I was very impressed with how quickly they could send someone out to review and repair. I was impressed with the professionalism and knowledge of Steve who reviewed the door and was able to explain what the repair would entail and the cost. He had the repair completed in a little over an hour and the final bill was actually a lilttle less than what was initially quoted, how often does that happen? :) I would recommend this company to other homeowners.
Cindy partridge
10/26/2022
Steve, from Precision Garage Door, just installed a new unit for me. He replaced a "discount big-box store" unit that was not up to the job. Steve was prompt for the appointment and quick with the installation. All in all, I am very satisfied.
Dennis Mast
10/21/2022
******* came gave an estimate and we were done. Pleasant guy and told me everything I needed to know. Would use them again.
Randal H
10/21/2022
It was a great experience, the spring broke this morning couldn't get the car out of the garage. So we luckily had another garage and car to get us to work. Called Preciion they were out the same day fixed in an hour!
Pat Merz
10/21/2022
My technician Danirl Duvall was fantastic this morning! It was a warranty issue and he made me feel 100% better about things. Great job Daniel! I love my garage door! Great company
Nadine Zimmerman
10/15/2022
Great response time and service.
Kenneth Schroeder
10/14/2022
Fast service. Fast solution. Thanks!
Adam Kelly
10/12/2022
I had the best experience with this company! Daniel Duvall installed a new operator for me. He was super professional and got the job done fast and right!
Jennifer Boland
10/11/2022
Great service and tech. Very thorough in explanation and pricing.
Darth DadBod
10/11/2022
Needed a garage door replaced quickly. Every other vendor could not do the job until next spring or summer. Called Precision Door and had a new insulated door in a custom color installed within two weeks. Justin and Jamie were professional and fast. Justin explained the limited maintenance required and was very precise in adjusting the garage door opener. This was superior product and excellent service.
Anonymous Author
10/10/2022
Needed a garage door replaced quickly. Every other vendor could not do the job until next spring or summer. Called Precision Door and had a new insulated door in a custom color installed within two weeks. Justin and Jamie were professional and fast. Justin explained the limited maintenance required and was very precise in adjusting the garage door opener. This was superior product and excellent service.
Timothy Hance
10/09/2022
Jessy was fantastic! Very professional. Thank you.
J Richard Pursley
10/05/2022
Precision arrived early morning Monday. ***** was very experienced, professional, knowledgeable, pleasant and a good explainer. He replaced both torsion springs, bearings, drums and rollers I am very please with how professional ***** was. Thanks ***** for the care you took. I would love to recommend PRECISION to my friends and family. **** / **************************
Thuc V
10/05/2022
I had Jessy out this past weekend and I am very please with how professional he was. Jessy definitely is very knowledgeable and professional when it comes to garage doors! Thank you!
Samuel P. Eder
10/04/2022
Prompt service, knowledgeable technician, new opener in about 90 minutes! Very good experience for us. I recommend Precision Door
Randy Jobin
10/04/2022
Received same day service. Prompt, professional and courteous. Walked me through my options.
Lori Warren
10/02/2022
Due to an unfortunate incident my garage door opener broke today. I was frantic, as I had places to go and things to do today. My first call was to Precision Door and thankfully they could get someone to me today! My technician, Jesse Metzmaker, arrived early and did a terrific job!! He was knowled and very friendly! Id highly recommend Precision Door to anyone who needs an emergency fix!!
Melinda D.
10/01/2022