Terrance Smith and Cesar Velasquez arrived on time and were very professional and got the job done in the time line they said they would be done. I would give them 10 stars. I had 2 new doors installed with a $5,000.00 to $6,000.00 savings from the other 2 quotes I received from other companies. I will highly recommend precision to everyone. Jessy was awesome and knowledgeable as well.
Bobbie Fockler
09/25/2023
Daniel the technician was very professional, knowledgeable and respectful. He was very thorough explaining the problems along with giving his professional advice on how to fix the problem! It definitely was a pleasant experience getting our garage door fixed! I would highly recommend Precision Garage door for sales and service!!! Very satisfied customer!
Charles Benson
09/20/2023
Dan was my tech. He showed up right on time. Had my estimate ready within 10 minute, I agreed with his feedback and gave my approval. He completed the job in less than an hour (removal of old cable/spring system. Replace with tension system). Cleaned up after going over his install, and made some recommendations. Works great! Very pleasant, professional man
Mark Williams
09/14/2023
Awesome door, but super awesome technician, Steve Franklin, was so knowledgeable and easy to understand about everything we needed to know for our new awesome garage door. I thought he was an educator from his teaching style. If he isn't training others, he should be. He wasn't finished until he knew we understood everything. Well done, Steve!!
Christine Phifer
09/01/2023
We had our door expertly installed in 2016 and Precision Garage Door of Mid Michigan has stood behind their product and service ever since then. Steve, the technician who serviced our door today, was prompt, courteous, and effective. He called when he was on his way to our home, showed up when he said he would, took a look at the problem, and got right to work. When he finished, the problem was no longer present, he explained what he did and wished me a good day. If the rest of the service people at Precision Garage Door are anything like Steve, I would recommend them for your garage door repair.
Brett Meteyer
09/01/2023
We had our door expertly installed in 2016 and Precision Garage Door of Mid Michigan has stood behind their product and service ever since then. Steve, the technician who serviced our door today, was prompt, courteous, and effective. He called when he was on his way to our home, showed up when he said he would, took a look at the problem, and got right to work. When he finished, the problem was no longer present, he explained what he did and wished me a good day. If the rest of the service people at Precision Garage Door are anything like Steve, I would recommend them for your garage door repair.
Brett Meteyer
09/01/2023
Precision Garage Door Service was professional, time efficient and courteous throughout the whole process from making the appointment to finishing the appointment. Steve Wells was very helpful in explaining the repairs and what to be aware of. I never felt pressured into purchasing and he laid out the different options available. Thank you for the wonderful customer service.
Sue Spagnuolo
08/31/2023
The whole experience was smooth and easy. Made the appointment. Receieved confirmation and heads up tech was on his way. Dan the tech showed up and had a pretty major repair done in just about an hour. He was very knowledgeable and did a great job. Will be a returning customer if I need anything done in the future
Pete
08/31/2023
Our technician, Steve Wells, called prior to his arrival and was punctual. He introduced himself with a smile and was very kind and courteous. He explained what he needed to do to ensure our door was safe and working smoothly. Once he completed his inspection he outlined a few options he recommended and helped us feel confident in the decision we made. He was very efficient and professional. We would happily welcome Steve back for any and all future repairs we may need.
Trisha Russell
08/25/2023
Our technician, Steve Wells, called prior to his arrival and was punctual. He introduced himself with a smile and was very kind and courteous. He explained what he needed to do to ensure our door was safe and working smoothly. Once he completed his inspection he outlines a few options he recommended and helped us feel confident in the decision we made. He was very efficiently and professional. We would happily welcome Steve back for any and all future repairs we may need.
Trish Russell
08/25/2023
On the Precision website, we requested an estimate for a garage door repair. Within minutes we received a call and about 30 minutes later the technician, Jessy, arrived. He was so professional and knowledgeable that we decided not to get any other estimates. He did the work on the spot and he left no mess behind. Precision absolutely lives up to their promise of providing an exceptional experience. Highly recommended!
Barbara Davis
08/04/2023
Daniel arrived early for the appointment, made a quick assessment of the situation and quickly came up with an estimate. The work was done quicker than expected, for the exact price quoted. He made sure I was completely satisfied with the work and how it operated before he left.
Brian Haley
08/02/2023
Daniel arrived early for the appointment, made a quick assessment of the situation and quickly came up with an estimate. The work was done quicker than expected, for the exact price quoted. He made sure I was completely satisfied with the work and how it operated before he left.
Anonymous Author
08/02/2023
THE WONDERFUL YOUNG MEN THAT INSTALLED MY BEAUTIFUL GARAGE DOOR WERE VERY GOOD AT GETTING THE JOB DONE RIGHT, i HOPE I NEVER HAVE TO HAVE A NEW ONEAGAIN, IF I DO, I WILL BUY IT FROM PRECISION DOOR COMPANY. GREAT JOB YOU TWO HANDERSOME YOUNG MEN. THANK YOU FOR YOU HARD WORK. YOU BOTH DESERVIDE A NICE BOUNSE MRS GYLA OSTRANDER
gyla ostrander
07/25/2023
Jessy arrived exactly on time to do non-critical but important repairs, within 2.5 hours of my requesting phone call. He thoroughly explained what he planned to do, assessed the four repairs, and kept me fully informed. The quote was very reasonable. He answered all of my questions, and offered suggestions for future repairs if needed. He came back the next day as promised with the additional needed and paid for part. Highly recommend this technician and company!
David Bruce
07/19/2023
I am a 1st time customer, and I was completely satisfied with the thorough service call from Daniel Duvall. I was having a triple Monday morning. He calmed my nerves, examined the situation, told me what happened, cost, and fixed it in a jiffy. All this while chatting with me. He was kind, respectful, answered all my questions and informed me of possible future issues. Now that's professionalism. One thing I'm sure of; I WILL call Precision with future garage door issues. It is SO nice to know I now have an honest company for garage issues.
Camellia Crowell
07/10/2023