They called ahead to let me know they were coming. When they arrived, they came in and let me know what they were going to be doing and about how long it would take. They finished on time we're very friendly, and did an excellent job. I've had lots of comments already on how nice my new door looks. Thank you for your service, and I would recommend you to any of my friends.
Excellent Service!!! Logan was very professional, efficient, and explained the issues thoroughly. He arrived early, and finished the job in a very timely manor. This is the second time that I have used Precision Garage Doors in the last 12 years. They also did a great job at my previous residence. I highly recommend this company.
We've used Precision Door twice in the last couple of years. They are timely, go through the issues that they uncover and provide proactive tips on maintaining the garage. Steve and Dan did an awesome job in quickly solving our motor issues and walked me through the process. Couldn't recommend higher.
When my garage door decided to stop working yesterday, I thought "well, that's all for the garage door for a while." I was very surprised they were able to come out the same day, and they even asked if they could come early. I also got a little education on how to maintain my garage door joints, as I am a first-time homeowner. I'm very happy with the entire experience.
Steve Wells called me and asked if they could come early since they had a cancelation and it all worked out. They were here for 1 hour and 40mins. Steve was training Daniel, who was also helpful as well. They fixed my garage door from not being able to open and close. They explained the problem and gave me the different options on what i could do for repairs. They made sure that i knew how the sensors worked and how to lubibrate my hinges every 3 months as well!
Our technician, Steve Wells, showed up right on time and quickly got our garage door up and running again. Overall, it was a great experience. This is the second straight quality service call from Precision of Mid-Michigan we've had, and we plan to use them when we need to replace our door and opener in a few years.
We were extremely happy with Precision Garage Door. They came out the same day we called them about our garage door being broken. Steve was the technician/repairman. He was extremely courteous and knowledgeable. The job was done quickly and he was very professional. We are very pleased. We will be recommending them to our friends who just happened to mention later the same day that their garage door is broken. It's such a nice feeling to be satisfied with a job well done.
The repair technician was dispatched and answered my call within two hours of reporting my problem. The technician, Steve Wells, was very knowledgable and helpful. He described all of my options to upgrade/repair my broken garage door. I authorized the installation of two new springs and side cables and he worked diligently to get the door operating quietly and smoothly. Very satisfied by the service of Overhead Garage Precision Door Company! Bill N.
This is a review of the Precision Door representative who gave me information on replacing my current garage door. The sales rep, Steve arrived on time and after inspecting my garage door, he presented visual samples about the type of doors that were available, such as: color, insulated or not, with or without a window, etc. When I told him about the more specific items I was interested in, he gave me three price ranges I could choose from based on what I could afford and when I decided on the price he gave me a time period when I could expect the new door to be installed, about four to six weeks. In all respects he was very professional in his presentation and I am looking forward to having my new door installed.
I called for a salesperson as I wanted to replace my 22-year-old door and mechanism. He was prompt, did and did an inspection. I chose the options I wanted and paid the required 50% down payment. The only hitch at all was the time it took to receive the door from the factory due to Covid - 19 issues experienced by all of us. I appreciated the extra effort in scheduling the installation once the local company received it as we were about to be out of State for several months. It installation crew was efficient and friendly. I appreciated the extra time they took to explain the features of my new door. I give them an A+ on service and a B on price as I thought it was a bit high. I recommend them highly. Bob
Steve Wells did a great job repairing our garage door springs and rollers and installing a new LiftMaster opener. He was on-time, polite and friendly and very efficient. He also wore a facemask to protect against the spread of Covid 19. We are very pleased with our much improved opener.
Precision Door was outstanding starting with the sales man. They were always on time and professional. The door was completed ahead of schedule and I was notified right away. The installation by Jon Ryan was great he arrived right on time and was done exactly when he said he would be done. Everything was explained and demonstrated perfectly. I highly recommend precision door.
Steve Wells sold me the door a year ago, and the install crew did a first rate job. However with usage, a couple of things have needed adjustment. Steve Wells came out with in a day of my call. He was inside the garage and I was outside, but after he checked everything out, the door really hums! I appreciate his skill and that he does a great job. I've been happy with Precision Door!
John F. Mertz
Steve Wells was dispatched to us and he was fantastic. Converted our big box store door's hardware to professional grade components. Balanced the door perfectly with heavy duty springs. Door doesn't make a sound anymore and our opener is now working flawlessly and is practically silent! Thanks Steve and Precision for sending him out.