We called on Monday and booked an appointment for Thursday. Steve Wells was our technician and was very professional. We received a heads up when he was on his way, he arrived on time, and he promptly pointed out all issues with the door. He reviewed our service options clearly and then implemented our chosen service in a timely manner. The appointment took less than 2 hours. I enjoyed my experience and will be using Precision again in the future.
We were very happy, and satisfied with our tech Daniel Duvall. Very knowledgeable. Explained everything he was doing in detail so that I could understand it. He explained everything over the phone to my fiance' who is a Professional Truck driver, and is on the road. We feel badly that whomever installed the garage on our home, we purchased 2 years ago, did it haphazardly. Poor guy did EVERYTHING that he knew, and then some to call others in, and it didn't work. We decided that after all his hard work, to install a new door.
Tamara M. Smith
We received an appointment in under 24 hours of our call for assistance. Precision Garage Door texts a photo of the Technician that will be coming to the house. Our Technician Dan Duvall was extremely professional, knowledgeable and explained all our options in detail. He replaced our spring and operator in under 2 hours and made sure we understood how to properly use everything he installed. We would highly recommend this company for any garage door repair needs!
We totally recommend Precision Garage. We received an appointment within a day of calling. Dan was our technician - he is extremely professional, knowledgeable and explained all our options. He replaced the garage door operator and spring right away. We choose Precision Garage Door at random from a Google search, and would highly recommend to anyone who needs rapid and professional assistance for any garage door needs.
They were on time! Called ahead to make us aware they were on their way and had masks on! VERY professional and courteous! Did an amazing job and even helped me set up the app so I can open and close my garage from anywhere! Highly recommended! Daniel Duvall was my technician and he did awesome! Great job, Precision!!
Steve Wells came out today and took care of all of our garage door issues. He was friendly, professional and quick. He assessed what was going on and gave us some different options to go forward with, which we really appreciated!!! Our tired garage door works so smoothly and quietly now. Thanks so much Steve and PDS!!!!
Called for non-emergency services and had an appointment for the next day. The quote was quick with multiple options, Steve Wells had the equipment and installed it within a short amount of time. Great service, zero issues, and what mattered most is that I spent a total of maybe 10 minutes in calling, discussing my options with Steve and providing payment. Very happy with the belt opener, MyQ App, sensors, remotes and keypads! Would highly recommend!
I called early Saturday morning and Precision had a tech out within the hour. Steve was courteous and professional, he observed Covid guidelines and wore his mask without my having to ask (thank you-- some service people make you feel like a jerk for asking them to wear one). He explained the problem and gave me options for budget friendly considerations (there are none-- garage door repair is $$$, but mercifully you don't need it often). Once I selected my choice Steve got to work and had the door back operational within an hour. Zero stress on the owners part. Thank you, Steve! Thank you, Precision.
I wanted to express my thanks for the professional garage door repair done this morning by Steve. He arrived on time, quickly diagnosed the problem with my broken garage door, and did the repair before I finished my cup of coffee. Not only did he fix what was broken, but he also readjusted the whole garage door operating system, so it now works better than it has in the previous 8 years that we've been here. Great job.....thanks, again.
They called ahead to let me know they were coming. When they arrived, they came in and let me know what they were going to be doing and about how long it would take. They finished on time we're very friendly, and did an excellent job. I've had lots of comments already on how nice my new door looks. Thank you for your service, and I would recommend you to any of my friends.
Excellent Service!!! Logan was very professional, efficient, and explained the issues thoroughly. He arrived early, and finished the job in a very timely manor. This is the second time that I have used Precision Garage Doors in the last 12 years. They also did a great job at my previous residence. I highly recommend this company.
We've used Precision Door twice in the last couple of years. They are timely, go through the issues that they uncover and provide proactive tips on maintaining the garage. Steve and Dan did an awesome job in quickly solving our motor issues and walked me through the process. Couldn't recommend higher.
When my garage door decided to stop working yesterday, I thought "well, that's all for the garage door for a while." I was very surprised they were able to come out the same day, and they even asked if they could come early. I also got a little education on how to maintain my garage door joints, as I am a first-time homeowner. I'm very happy with the entire experience.
Steve Wells called me and asked if they could come early since they had a cancelation and it all worked out. They were here for 1 hour and 40mins. Steve was training Daniel, who was also helpful as well. They fixed my garage door from not being able to open and close. They explained the problem and gave me the different options on what i could do for repairs. They made sure that i knew how the sensors worked and how to lubibrate my hinges every 3 months as well!