Eric Trotochaud
06/28/2021
We called on Monday and booked an appointment for Thursday. Steve Wells was our technician and was very professional. We received a heads up when he was on his way, he arrived on time, and he promptly pointed out all issues with the door. He reviewed our service options clearly and then implemented our chosen service in a timely manner. The appointment took less than 2 hours. I enjoyed my experience and will be using Precision again in the future.
Noelle Lenore
06/24/2021
steve was on time and answered my questions. in less than 2 hours he replaced one spring for two, new torsion tube and rollers. left nothing behind.very good job. thanks
bruce a
06/24/2021
Steve Welis was very nice and knowledgeable. He talked through every package and gave expert advice. He was quick with the repair and on time.
Jamie Lee R.
06/17/2021
I highly recommend!! I had the unexpected happen to my garage door. Precision set up a quick appointment and one of techs came out (Steve Wells) he was highly knowledgeable on doors, he worked safe and he got the job done quick and right! Thank you again.
Shawn B.
06/17/2021
A+ service. They work weekends, which is great. We called on Friday and Steve arrived to do our repair on Saturday! Very professional. Great work. Precision is our go-to when we need help with our garage doors.
Ranna H.
06/12/2021
Mr. Duvall arrived arrived early, promptly assessed the problem and presented several alternatives to make the garage door functional. After selecting an approach the repair was done quickly and efficiently. Mr. Duvall is pleasant and courteous and a pleasure to deal with.
Donald Cooper
06/11/2021
Kelly R.
06/11/2021
Nice job! Excellent technician.
Jerry B.
06/05/2021
We were very happy, and satisfied with our tech Daniel Duvall. Very knowledgeable. Explained everything he was doing in detail so that I could understand it. He explained everything over the phone to my fiance' who is a Professional Truck driver, and is on the road. We feel badly that whomever installed the garage on our home, we purchased 2 years ago, did it haphazardly. Poor guy did EVERYTHING that he knew, and then some to call others in, and it didn't work. We decided that after all his hard work, to install a new door.
Tamara M. Smith
06/03/2021
We received an appointment in under 24 hours of our call for assistance. Precision Garage Door texts a photo of the Technician that will be coming to the house. Our Technician Dan Duvall was extremely professional, knowledgeable and explained all our options in detail. He replaced our spring and operator in under 2 hours and made sure we understood how to properly use everything he installed. We would highly recommend this company for any garage door repair needs!
Krista H
05/27/2021
Krista H.
05/27/2021
We totally recommend Precision Garage. We received an appointment within a day of calling. Dan was our technician - he is extremely professional, knowledgeable and explained all our options. He replaced the garage door operator and spring right away. We choose Precision Garage Door at random from a Google search, and would highly recommend to anyone who needs rapid and professional assistance for any garage door needs.
Krista Haven
05/27/2021
PDS was very prompt in sending a technician to come look at our garage door. After booking my appointment, they even messaged me when an earlier appt slot came available. Their communication is top notch. Our technician, Steve W., was very professional! Highly recommend!
Kelsey Koncir
05/25/2021
Daniel Durall did a great job. Courteous, answered all my questions, I am satisfied. A good worker.
Joe Dean
05/25/2021
They were on time! Called ahead to make us aware they were on their way and had masks on! VERY professional and courteous! Did an amazing job and even helped me set up the app so I can open and close my garage from anywhere! Highly recommended! Daniel Duvall was my technician and he did awesome! Great job, Precision!!
Marcy S.
05/21/2021
Worked hard to solve a sticky garage door problem- maintained good humor in spite of what I'm sure was a big huge hassle! Very content.
kathreen francis
05/18/2021
Garage door wouldn't open on a Saturday night, called Precision on Sunday and they came out within 2 hours. Very knowledgeable service technician replaced my opener and the broken spring. Door works fantastic!
Karen S.
05/16/2021
Dylan did a fantastic job. He was on time, was clearly dedicated to fine craftsmanship, and cleaned up when he was done with the door. Very happy with the service!
John Nevin
05/13/2021
They were so timely and went the extra mile to make sure we were taken care of and happy!
Rachel Wilcox
05/12/2021
Steve Wells came out today and took care of all of our garage door issues. He was friendly, professional and quick. He assessed what was going on and gave us some different options to go forward with, which we really appreciated!!! Our tired garage door works so smoothly and quietly now. Thanks so much Steve and PDS!!!!
Sarah R
05/12/2021
Steve was very helpful and professional. The charge was reasonable
anne murphy
05/10/2021
I called late Monday night and Steve had it fixed by Wednesday afternoon (before the estimated arrival time), he was a great guy, and did an excellent job!! Thank you, I'm very happy to be able to park in my garage again.
Macy T.
05/05/2021
Called for non-emergency services and had an appointment for the next day. The quote was quick with multiple options, Steve Wells had the equipment and installed it within a short amount of time. Great service, zero issues, and what mattered most is that I spent a total of maybe 10 minutes in calling, discussing my options with Steve and providing payment. Very happy with the belt opener, MyQ App, sensors, remotes and keypads! Would highly recommend!
Dale Hayes
05/05/2021
Steve Wells was professional, fast, and friendly. Answered my questions while he worked, and gave me several options for fixing the door opener. Can't believe it is already fixed. You need keep him around!
John C
05/01/2021
I called early Saturday morning and Precision had a tech out within the hour. Steve was courteous and professional, he observed Covid guidelines and wore his mask without my having to ask (thank you-- some service people make you feel like a jerk for asking them to wear one). He explained the problem and gave me options for budget friendly considerations (there are none-- garage door repair is $$$, but mercifully you don't need it often). Once I selected my choice Steve got to work and had the door back operational within an hour. Zero stress on the owners part. Thank you, Steve! Thank you, Precision.
Sonja Johnson
05/01/2021
Had a very good experience. My technician, Steve Wells, was prompt, efficient and knowledgable. I definitely recommend Steve and Precision in general.
Christian Weder
04/30/2021
I wanted to express my thanks for the professional garage door repair done this morning by Steve. He arrived on time, quickly diagnosed the problem with my broken garage door, and did the repair before I finished my cup of coffee. Not only did he fix what was broken, but he also readjusted the whole garage door operating system, so it now works better than it has in the previous 8 years that we've been here. Great job.....thanks, again.
Joe K
04/23/2021
Barb V
04/22/2021
Jim H.
04/18/2021
On time, and covid safe. Technician was knowledgeable, told me about what I can do to prolong door life, and helped me get everything set up.
Josh W.
04/11/2021
the showed up in a mask, were professional, and even reduced the price when they downsized the springs from what was originally quoted. Two thumbs up!!
Brad S.
04/06/2021
Fast service and professional through the whole process! Excellent company to work with.
Marcy S.
04/02/2021
Steve arrived shortly after 10 am. He was very curteous when he entered the garage. He very quickly accessed the issue and repaired the problem. Job well done!!!
Ken Jones
04/01/2021
Incredibly professional on phone and in person. Knowledgeable and helpful. Would recommend!
Seth B.
03/31/2021
Dan did a great job, called before he arrived, explained everything in detail and fixed the issue quickly. Highly recommend.
Kurt T.
03/30/2021
Your reprentative did everything right! He called to tell us when he would arrive, he diagnosed our problem quickly, he explained our options and then quickly fixed the problem. A+ experience.
Jeffrey Bracken
03/28/2021
They called ahead to let me know they were coming. When they arrived, they came in and let me know what they were going to be doing and about how long it would take. They finished on time we're very friendly, and did an excellent job. I've had lots of comments already on how nice my new door looks. Thank you for your service, and I would recommend you to any of my friends.
Ewell J.
03/27/2021
Excellent Service!!! Logan was very professional, efficient, and explained the issues thoroughly. He arrived early, and finished the job in a very timely manor. This is the second time that I have used Precision Garage Doors in the last 12 years. They also did a great job at my previous residence. I highly recommend this company.
RANDY H
03/22/2021
Steve and Daniel were very professional and friendly. They thoroughly explained all of my options in order for me to make the best decision. I appreciated their honesty too. Great company and employees!!
Beth R.
03/19/2021
Steve Wells and Dan Duval were here to give me a quote on a new door. They were thorough and detailed.
Logan Stahl
03/18/2021
Fast,easy,fair. More details so you can post this review.
Jeremy P.
03/16/2021
Tyler C.
03/09/2021
We've used Precision Door twice in the last couple of years. They are timely, go through the issues that they uncover and provide proactive tips on maintaining the garage. Steve and Dan did an awesome job in quickly solving our motor issues and walked me through the process. Couldn't recommend higher.
Tyler Curtis
03/09/2021
They were quick to respond to my problem and quick to get the job done. Very neat and professional. Did a great job.
Kathy Eagan-Nelson
03/09/2021
Nathaniel M
03/02/2021
Great Job Great Company. Excellent communication, qualified skilled technicians Steve Wells and Dan Duvall. Would call again and recommend.
Tamara Day
03/02/2021
When my garage door decided to stop working yesterday, I thought "well, that's all for the garage door for a while." I was very surprised they were able to come out the same day, and they even asked if they could come early. I also got a little education on how to maintain my garage door joints, as I am a first-time homeowner. I'm very happy with the entire experience.
jnathus
02/28/2021
Kristin G.
02/27/2021
Steve Wells called me and asked if they could come early since they had a cancelation and it all worked out. They were here for 1 hour and 40mins. Steve was training Daniel, who was also helpful as well. They fixed my garage door from not being able to open and close. They explained the problem and gave me the different options on what i could do for repairs. They made sure that i knew how the sensors worked and how to lubibrate my hinges every 3 months as well!
Danny J.
02/26/2021
