Precision Garage Door of Mid Michigan provided excellent customer service. Called and they were out within the hour. The service man, Daniel Duvall was courteous, well informed and provided excellent work. He took the time to explain things to me and offered 3 different options. Best service ever! Thank you Precision Garage Door.
When our garage door spring broke I was willing to pay for emergency service where the technician would come out that night to fix the door. Darryl the local manager called me to tell me he could save me the emergency fee by getting someone out the next morning. I did and the technician Steve Wells did a very thorough job fixing the door and it has never been as quiet and smooth operating even when it was new 25 years ago. Excellent work and I couldn't recommend them higher. I will always go back to them for any future needs
Steve did a wonderful job - was very professional and recommended a commercial style jack opener that would work much better for our needs. Arranged his schedule to meet ours for next day installation - which was outstanding customer service. Even called for our approval to come earlier than scheduled. You can be assured if Steve Wells is your technician you will most certainly be satisfied. Henry
Our garage door stopped working and Steve Wells from Precision came right away! He was friendly and professional! He installed a brand new garage door opener quickly and gave us the works for a great price. We will always use Precision moving forward. They really know their stuff!
Steve WELLS was wonderful at helping me out on Saturday, Aug 21st. He was very professional and courteous. He explained my exact garage door problem so I could understand. He gave me several options for fixing my garage door problems. He was very efficient with the repair. I am very grateful to Steve WELLS and I will definitely call Precision Door for my future garage door needs.
Called Precision Door Service on Tuesday and set appointment for Thursday. Other company couldn't get to me for a week at least. Service guy Daniel Duvall called me 10 minutes prior to getting to my house, and he was on time. He was very friendly and knowledgeable about installing my new garage door motor and accessories. Very quick installation he was in and out in a little over an hour from arrival. Very impressed would highly recommend. The cost was a little more than I had expected, but can't complain about the service. Fred T.
We had a wonderful experience with this company and I highly recommend Dan and Precision Door. He arrived early, he was very knowledgeable and thorough with the garage door opener installation process. Dan was also very courteous and kind as well. Excellent customer service goes a long way! I highly recommend Precision Door for garage door opener replacement services.
The spring on my garage door broke at 10:30am and my car was stuck inside. Dan had it completely fixed by 1pm the same day. When I called, the office said a service technician would be over between 4-8pm. Luckily, Dan called and was able to get to my home sooner. He was respectful, friendly, honest, and knowledgeable. Precision Garage Door will be the company I call for any further issue, and I would highly recommend them to family and friends.
After the side cable of our existing garage door broke, our garage door was stuck in the open position. I called 5 different places that late afternoon and Precision Garage Door was the only place that even answered their phone, and none of the other four ever returned the phone calls. Daniel the technician was great to work with, very polite, prompt and efficient work, and he even cleaned up the mess. He had us back up and running as good as new with new cables, new rollers and new tracks in less that two hours. Kudos to him as we had dinner plans with two other couples that evening. I would completely recommend Precision Garage Door, and will plan on using them in the future.
I appreciated the follow-up service after the purchase and installation of our new garage door and opener. Dustin did a great job in making a minor adjustment in the rail and it resulted in improved tracking of the door. The adjustment fixed a condition that developed after the initial installation. It's nice to know that Precision Garage Door keeps its customers satisfied by providing prompt follow-up service, if necessary, after the sale. Thanks.
We called on Monday and booked an appointment for Thursday. Steve Wells was our technician and was very professional. We received a heads up when he was on his way, he arrived on time, and he promptly pointed out all issues with the door. He reviewed our service options clearly and then implemented our chosen service in a timely manner. The appointment took less than 2 hours. I enjoyed my experience and will be using Precision again in the future.