The whole experience was smooth and easy. Made the appointment. Receieved confirmation and heads up tech was on his way. Dan the tech showed up and had a pretty major repair done in just about an hour. He was very knowledgeable and did a great job. Will be a returning customer if I need anything done in the future
Pete
08/31/2023
Precision Garage Door Service was professional, time efficient and courteous throughout the whole process from making the appointment to finishing the appointment. Steve Wells was very helpful in explaining the repairs and what to be aware of. I never felt pressured into purchasing and he laid out the different options available. Thank you for the wonderful customer service.
Sue Spagnuolo
08/31/2023
Steve was excellent at quoting the job and was very efficient in replacing the broken spring and replacing all the 20+ year old hardware.....all in about two hours
gailgab
08/29/2023
Garage door technicians were professional and cordial. They performed an excellent job in a timely matter. I would highly recommend Precision Garage Door to others.
Marvin Harris
08/29/2023
Friendly and professional technician. Left no mess behind.
James Spalding
08/28/2023
Very prompt response, technician was knowledgeable and very personable. Price seemed high but service was terrific
Mark Johnston
08/27/2023
very prompt response. technician Dan Duvall was knowledgeable, personable and very fast! the price seemed high but the service was terrific!
Mark J.
08/27/2023
Our technician, Steve Wells, called prior to his arrival and was punctual. He introduced himself with a smile and was very kind and courteous. He explained what he needed to do to ensure our door was safe and working smoothly. Once he completed his inspection he outlined a few options he recommended and helped us feel confident in the decision we made. He was very efficient and professional. We would happily welcome Steve back for any and all future repairs we may need.
Trisha Russell
08/25/2023
Our technician, Steve Wells, called prior to his arrival and was punctual. He introduced himself with a smile and was very kind and courteous. He explained what he needed to do to ensure our door was safe and working smoothly. Once he completed his inspection he outlines a few options he recommended and helped us feel confident in the decision we made. He was very efficiently and professional. We would happily welcome Steve back for any and all future repairs we may need.
Trish Russell
08/25/2023
Steve rendered incredible customer service and was timely. I give him my highest recommendation.
Ashton Henderson
08/23/2023
Electra Nicolaou
08/19/2023
Brad (Brad B)
08/18/2023
Jessy did an awesome job of explaining everything and he fixed our door very quickly! I highly recommend bus services and Precision Garage Door!
Rob Sarah King
08/18/2023
Technician Justin Lyons was great. Very friendly and knowledgeable.
Mallory Gruhn
08/18/2023
Steve Wells was very professional and personable. He fixed the problem. He also gave me advise and estimates.
Cindy Kelley
08/13/2023
Jessy came out assessed our issue and was able to install new equipment, program and give us instructions on it. Great experience.
Robbin Milligan
08/11/2023
Robbin M.
08/11/2023
On the Precision website, we requested an estimate for a garage door repair. Within minutes we received a call and about 30 minutes later the technician, Jessy, arrived. He was so professional and knowledgeable that we decided not to get any other estimates. He did the work on the spot and he left no mess behind. Precision absolutely lives up to their promise of providing an exceptional experience. Highly recommended!
Barbara Davis
08/04/2023
mary shaw
08/02/2023
Daniel arrived early for the appointment, made a quick assessment of the situation and quickly came up with an estimate. The work was done quicker than expected, for the exact price quoted. He made sure I was completely satisfied with the work and how it operated before he left.
Anonymous Author
08/02/2023
Daniel arrived early for the appointment, made a quick assessment of the situation and quickly came up with an estimate. The work was done quicker than expected, for the exact price quoted. He made sure I was completely satisfied with the work and how it operated before he left.
Brian Haley
08/02/2023
The Company responded quickly. The rep Steve Wells was friendly and professional, and we were pleased with our experience.
Rodney Besonen
07/27/2023
THE WONDERFUL YOUNG MEN THAT INSTALLED MY BEAUTIFUL GARAGE DOOR WERE VERY GOOD AT GETTING THE JOB DONE RIGHT, i HOPE I NEVER HAVE TO HAVE A NEW ONEAGAIN, IF I DO, I WILL BUY IT FROM PRECISION DOOR COMPANY. GREAT JOB YOU TWO HANDERSOME YOUNG MEN. THANK YOU FOR YOU HARD WORK. YOU BOTH DESERVIDE A NICE BOUNSE MRS GYLA OSTRANDER
gyla ostrander
07/25/2023
Steve was friendly, gave us good garage guidance, and did a quality job. We really recommend Precision.
Brian McCurdy
07/22/2023
Stacey Molenda
07/20/2023
Jessy arrived exactly on time to do non-critical but important repairs, within 2.5 hours of my requesting phone call. He thoroughly explained what he planned to do, assessed the four repairs, and kept me fully informed. The quote was very reasonable. He answered all of my questions, and offered suggestions for future repairs if needed. He came back the next day as promised with the additional needed and paid for part. Highly recommend this technician and company!
David Bruce
07/19/2023
Knowable, efficient and friendly. I was impressed that **** completed the job by himself.
Nancy H
07/17/2023
Prompt and professional service! Jessy and Eric did a great job explaining the products and installation. I would definitely recommend Precision Garage Door.
Laura Nicols
07/12/2023
I am a 1st time customer, and I was completely satisfied with the thorough service call from Daniel Duvall. I was having a triple Monday morning. He calmed my nerves, examined the situation, told me what happened, cost, and fixed it in a jiffy. All this while chatting with me. He was kind, respectful, answered all my questions and informed me of possible future issues. Now that's professionalism. One thing I'm sure of; I WILL call Precision with future garage door issues. It is SO nice to know I now have an honest company for garage issues.
Camellia Crowell
07/10/2023
Jaclyn Charters
07/05/2023
Jessy did a great job. Very efficient. We had a new door. Installed by another company that failed in a matter of weeks. Precision put in a proper lifting system. Works great.
Chris Ostler
07/03/2023
Steve and Gary were wonderful. They got to my house shortly after I called. They fixed the door and showed me how to take better care of the doors. Thank you very much.
Ann Check
07/02/2023
Terrance was professional, courteous and thorough. He took the time to explain the maintenance and made sure I didn't have any questions.
Susan Kelly
06/29/2023
Precision Garage Door is fantastic! They are responsive, fast, and efficient. Jessy, the technician, was extremely competent and knowledgeable. I will definitely be calling on Precision for any future needs.
Kurt Krause
06/27/2023
Mr. Christopher Planck garage installer was pleasant and friendly and seemed to enjoy his work. The job was completed in a sufficient time frame.
C Smith
06/26/2023
andrew mccallum
06/22/2023
Steve was great! Quick and professional. Job done within 3 hours of calling
Norma Lundeen
06/17/2023
Dan D. installed a new keypad for our Lift Master garage door and also performed an inspection. Dan did an outstanding job, answered all of our questions, and was certainly a great representative for the Precision company. Highly recommend this service company.
Richard Comstock
06/13/2023
Next day service after my call thats outstanding. Tech was informative, wish when I had you at my residence a year ago the tech would have discussed the issue of only having one spring on my door when the repair replacement cost was half what I paid today, it would have been nice to put that decision on me thus I was a bit set back by the cost of the repair. Neither that or not I am satisfied with the repair.
Douglas C
06/10/2023
Our service was great. Our service person was informative, helpful, and friendly ??
Amelia S
06/05/2023
Great service. Very professional installation. A little expensive, but you get what you pay for.
Shawn Smith
06/05/2023
Great same-day service. Steve was prompt, professional and knowledgeable.
Nate Stuart
06/02/2023
Jessie and Ivan provided excellent professional services during the garage door quote and replacement process. Jessie gave prompt and thorough service when we had trouble with our door including the best options to consider for a replacement. Ivan installed our new door as scheduled including cleaning up completely. Precision gave us terrific and courteous service for a great experience. Thank you!
Lee Lantz
06/02/2023
Brian Craig, Potterville. Technician was Jesse Metzmaker. He did a great job getting my garage door working. Replaced broken spring and got my project back on track.
Brian Craig
06/02/2023
Eric the tech did a fast great job and very friendly and knowlegable. It was a pleasure.....Thank you.
Dan Dasen
05/26/2023
Jean Stewart
05/23/2023
Precision Garage Door of Michigan was prompt in scheduling our garage door replacement and in doing the installation. Our garage door broke on Wednesday and we called Precision Garage Door on Thursday morning and Dan arrived at noon to assess the damage. He suggested we replace the door, which we had considered doing, anyway. The replacement was scheduled for Monday at noon. Steve and Cesar arrived at 1040 and promptly began to replace our door. We were constantly advised of the progress and when they completed, they went over the operation of the door and the controls and covered maintenance procedures. We were asked several times if we had any further questions. Steve and Cesar were both very friendly and informative. When they finished, they cleaned up the work area. We were shown how to use the control module as well and instructed how to find the information we may need. We are glad we chose Precision Garage Doors of Michigan to replace our garage door.
Danny Thomas
05/22/2023
Excellent service and very speedy. Good advice and options given.
De A
05/22/2023
I called this morning my door didnt work. The tech Daniel Duvall here by 2pm. He WAS OUTSTANDING. Knew what needed to be done. Explained everything . We need a complete fix..Very customer service oriented . Obviously loves his job.
Robert Duncan
05/17/2023
Wow, fantastic experience. Door was fixed the same day and every step was very professional and polite.
Steven Q McLean
05/17/2023