My garage door was very noisy and some of the rollers had come out of the tracks. Jeremy Parish was the repair technician and he analyzed all the problems I had with my door and suggested several repair options to consider. I chose the best option and he completed all the repairs in an expert and professional manner. My door is now quiet and working perfectly. Thank you Jeremy.
don boeringa
08/05/2025

Jordan was our repair technician and I'd like to say that he is an efficient and knowledgeable representative of your business. We are very pleased with his work. He is personable and does his work quickly and well. He cleaned the work area and even cleaned the new door after it's installation!
Lonnie Zamarripa
08/04/2025

Jon was very patient and knowledgeable. He spent a lot of time explaining what he was doing and what he found with our existing system. Overall was well priced and very fair with the service call and what our options were going forward. I will be calling them back when we have additional issues.
Mark Roberts
08/02/2025

Was able to get repairs the same day I called. Technician called ahead and arrived exactly when he said. Repair was completed within a couple hours. This is the second time I've used Precision and couldn't be more pleased. If only all small businesses could operate like this .
Philip Globig
08/01/2025

Superb service and customer experience. Jordan diagnosed the problem, proposed a solution and completed the installation with care and attention to detail! I also very much appreciate the communications from the company with a photo and brief bio of the technician prior to his arrival. Highly recommend Precision Door of West Michigan!
Donald Stypula
07/31/2025

Storm took my door down:#homeowners insurance . The value was worth every penny! They came in to do the job, they arrived within the said time frame, The techs left the area picked up and removed the old door and all old components after the service was completed. They installed a new garage door with new hardware and garage door opener. Thank you for your service. I
Tonisha H.
07/29/2025

Precision Garage Door Sent Austin Bectel for service garage door not opening Austin looked at the door and discovered a wire chewed causing door not to open. He repaired the wires and realigned the electric eyes . Door works great! Very efficient, knows product and was quick to find out what was wrong with door not opening. Thank you Austin for doing a great job!
Bonnie Vandermark
07/29/2025

My garage door broke. I called another company but they said it would be two days before they could fix it. So I called Precision Garage Door. WOW! Less than 30 minutes the repair person was here. And 30 minutes later he had the new cables installed, one on each side. And the price was extremely reasonable. Precision Garage Door. You just became my favorite garage door company!
George Hank
07/29/2025

Excellent and prompt. Woke up to find a spring had broke on my garage door. Searched online and found Precision Garage Door. Was able to make an appointment for 10-12 and Austin Bectel called at 8:50 and showed up at 9. Replaced both springs within an hour. Professional, more than timely and could not be happier with this level of customer service! Recommend for any and all garage door needed!
Jason D
07/28/2025

Jeremy came out to service my garage door and went above and beyond in every way. He walked me through multiple options, explained all the price points clearly, and took the time to teach me how to properly maintain my door to extend its life. His professionalism and knowledge made the whole process smooth and informative. And if that wasn’t enough—he even helped my neighbor who came over mid-appointment with a question about her garage door! Jeremy didn’t hesitate to assist, and that speaks volumes about his character and dedication. He did an outstanding job, and I’ll always recommend this company!
Cassie Kawka-Vlahos
07/24/2025

Stephen installed our new garage door! He did an awesome job, was very polite and explained the keypad operation and warranty. Thank you Precision Garage Door of West Michigan for your skilled technician and your wonderful customer service! We are extremely pleased!😃
Shirley Jonesdavis Harvey
07/24/2025

We are so grateful Precision Garage Doors could do a same day appointment for our broken garage door spring. The communication on arrival time was great and Connor was able to assess what was wrong right away. He fixed the problem quickly and went through all appropriate checks to ensure the door was working again. Connor was friendly and efficient! Highly recommend!
Christy Lowe
07/21/2025

I received great and super fast service! I called at 8:15am, Jordan was there at 10:15pm and complete all the work by 12:15pm. Very professional and knowledgeable service. I had a broken spring and ended up also doing a bottom seal and general refresh. Highly recommended.
Brian Brackenbury
07/21/2025

Unexpectedly had issues with our garage door and needed that particular car for the evening. Scheduled an appointment at the first available time and was immediately called about a current opening. Jon came out, investigated the issue and had everything fixed within the hour. Absolutely would recommend Precision Garage Door Services!
Mik Card
07/18/2025

Our tech, Austin Bectel, did a great job with his service call! He assessed the problem, gave us options on how to fix it and did a good job explaining the options, different prices, availability, etc. He showed up right on schedule and worked quickly to get the job done. Thanks Austin!
Nick Prior
07/17/2025

We had a broken spring on our garage door and called at about 5pm on Tuesday evening and they set an appointment for 8 am on Wednesday morning with Tyler. He was very prompt and saw the issue and took care of it quickly and was very helpful with questions and future care of the door. This is the second time we have used Precision Door and found them to be quick and reliable.
Michael Karsten
07/16/2025
