4.9 1 2 3 4 5 808 Reviews

From Grand Rapids Homeowners

Garage Door Repair in West Michigan

Precision Garage Door

Same-day garage door repair in West Michigan, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Grand Rapids FREE Service Call With Any Repair

Serving Grand Rapids

Proudly serving the West Michigan community with same day service.

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Local Garage Door Repair in West Michigan

Precision Garage Door of West Michigan provides same-day garage door repair in the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

West Michigan homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around the entire West Michigan area, including Grand Rapids, Kalamazoo, Holland, and Muskegon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Grand Rapids

Serving Grand Rapids

and surrounding communities

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What Customers are Saying

Summary based on the 695 most recent customer reviews

Precision Garage Door of Grand Rapids is viewed very positively across West Michigan for fast, professional garage door service and installation. Customers consistently praise the company’s knowledgeable technicians, clear explanations, and helpful communication throughout the process. Many reviews also highlight same-day or very quick response times, courteous service, and smooth handling of repairs and new door or opener projects. A smaller but recurring set of reviews mentions pricing concerns, but the strongest overall pattern is dependable, efficient, customer-focused service.

What Customers in Your Area Mention Most

Speed (219) Customers frequently praise how quickly Precision responds, often mentioning same-day service, prompt arrivals, and fast completion of repairs or installations. Professionalism (208) Reviews consistently describe the technicians as professional, courteous, respectful, and well-run from the office through the field team. Expertise (190) Customers repeatedly note that technicians are knowledgeable, diagnose problems quickly, and clearly understand garage door systems and options. Communication (163) Many reviewers appreciate clear explanations, upfront options, follow-up calls or texts, and being kept informed before and during service. Service (157) Customers often highlight helpful, friendly, and customer-focused service, including thoughtful answers, no-pressure guidance, and strong overall care. Responsiveness (141) Reviews commonly mention quick callbacks, easy scheduling, timely updates, and a strong willingness to help when problems come up. Workmanship (129) Customers praise the quality of the repairs and installations, often saying the work was thorough, efficient, and left doors operating smoothly. Friendliness (117) Technicians are frequently described as friendly, personable, pleasant, and easy to work with. Trustworthiness (74) Reviewers often say they felt no pressure, appreciated honest recommendations, and trusted the company to recommend only needed work.

Recent Reviews from Grand Rapids

D. Janssen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler was very professional. After inspection of our unit he gave us three different quotes according to amount of work that would be done and agreed to. Then after our agreement finished the job in the time quoted. Went over everything after completion with detailed explanations. Very happy with the job done.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Product: Rollers

Allan Pasi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, MI 10/12/2026

Tyler was prompt and he did an excellent job repairing my garage door. He was personable, professional and did the job efficiently. I highly recommend him.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Mary Ellen Doucette- Lunstrum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fennville, MI 10/10/2026

Prompt professional service. They confirm your appointment in writing, let you know when the service tech is on the way & even send you a picture of the tech. I recommended your service to my next door neighbor.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Repair

William Goodson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Raheem did a great job.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Opener Install

Jim Kozloski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision to have the bottom seals replaced on my two 9 foot doors. When I called I specified that they were Wayne Dalton doors. The work was scheduled for the next day, Tuesday, sometime between 2 and 6. Tech called and showed up at 3. After looking over the work I was informed he didn't have the correct part, it was being picked up that day and he could come back tomorrow and do the work. I couldn't that day so we set it up for Thursday morning, no time specified, and he would call before coming. I then got a call Thursday morning from the office saying that we needed to scheduled the work. I informed them of what the tech had said and they said he shouldn't have told me that because he was to do other work in Kalamazoo, that they were very busy and some other work had been double booked. I then cancelled. "Precision Garage Doors, Garage Doors Done Right.", just not right now.

Response from Brandon Falone, President Business Owner

Hi Jim, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

David Paxton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The initial call for service (Sunday evening) was answered promptly with repair scheduled the next day. The technician arrived on time; was professional, friendly and new exactly what he was doing. All parts needed were on the truck. It all got done efficiently. Although I was aware of Precision Garage Door, the internet ad was thorough. Reading several dozen reviews was useful.

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Ken Krause

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Big Rapids, MI 09/27/2026

Been waiting two months for common garage door parts with precious little communication from the company or an accurate estimate on the delivery. Half of the invoice was paid up front.

Response from Brandon Falone, President Business Owner

Hi Ken, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we’ll be reaching out shortly to make it right.

Austin Bectel

technician: Austin Bectel

Service: Garage Door Repair

James Boland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hopkins, MI 09/23/2026

Service was quick and professional. The repair work was outstanding. The new garage door opener is easy to use and operates flawlessly.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Barb Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Otsego, MI 09/23/2026

Very satisfied with the work done on our garage door opener. Serviceman was very courteous and informative to what needed to b done to fix problem.

Ryheem Stokes

technician: Ryheem Stokes

Service: Broken Garage Door Spring Repair

Kate Vance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had Precision Garage Door Service replace an opener for me about a year ago. When my other door needed attention, I called them again, and I'm glad I did. It was easy making the appointment, and they were there the same day. Tyler Kerry was exceptionally helpful and polite. He offered me three choices for the repair, which I really appreciated. Tyler was nice, knowledgeable and efficient. He fixed the door within an hour or so. I would highly recommend Precision Garage Door Service, and I hope you're lucky enough to get Tyler as your technician. Based on my experience, I'm sure the other techs are just as good. It's obvious it's a well run organization, which starts with the owner and manager, and trickles down to all employees.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Repair

Roberta Everest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

From the commercials on TV

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Repair

Greg Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler, our technician, was on time, knowledgeable and answered all of our questions. We ended up needing a new garage door motor so he gave us our options and let us choose what was best for our budget with no pressure. Highly recommend!

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol Brzezinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Jenison, MI 09/21/2026

Great interaction today with Tyler and David. Explained my options and I was able to make the best decision for me and have the service the same day. Also, what I need to do to keep my garage doors well maintained! Thank you so much!!

Tyler Kerry

technician: Tyler Kerry

Service: General Service

Product: Springs

William Knibloe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, MI 09/16/2026

They came up in my google search and were highly rated

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

david heldt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, MI 09/15/2026

Great experience fixing a broken spring on a Sunday afternoon!! Austin the service tech is professional and just nice to work with overall.

Austin Bectel

technician: Austin Bectel

Service: Broken Garage Door Spring Repair

Product: Springs

Don Snoderly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our repair guy Zack Ruiz was awesome, he was on time, did the work fast and was very thorough. His work was explained very well.Thanks Zack!

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Repair

Richard Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service tech Connor Scane went above and beyond. He was professional and very courteous. He is an asset to your company. I would recommend your company anytime.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Repair

Janet Dusendang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, MI 09/13/2026

Ryheem was our technician. He was professional, thorough and knowledgeable. The service is fast and fair. You can’t expect more than that.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Repair

John S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kalamazoo, MI 09/12/2026

Service was quick and friendly. The technician was knowledgeable, friendly and willing to answer all my questions. Could not have asked for better service. Would have given 5 stars but price was little high I thought.

Jordan Houser

Field Manager: Jordan Houser

Service: Broken Garage Door Spring Repair

Product: Springs

Cathy F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 09/10/2026

Thank you so much for your quick response Precision Garage team! Ryheem did a great job! He was very thorough, knowledgeable and personable.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael Geren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gobles, MI 09/10/2026

Zack was very professional. Very curtious and knew his job. Would recommend him to anyone. Thank you.

Zackeriah Ruiz

technician: Zackeriah Ruiz

Service: Garage Door Repair

Product: Garage Doors

Margo Laug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tyler did a great job

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Install

Product: Garage Door Opener

Mary Luchtman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wyoming, MI 09/09/2026

Courteous installer. Explained everything he would be doing. Did a great job.

Ryheem Stokes

technician: Ryheem Stokes

Service: Garage Door Opener Install

Product: Garage Door Opener

Sue VanderPool

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Morley, MI 09/09/2026

Tyler was very personable and very detailed about the work that will be done, he wasn't pushy about selling me something I didn't want, very impressed with his professionalism, he took the time to answer questions and very respectful, and a good estimate. Thank you, Sue VanderPool

Tyler Kerry

technician: Tyler Kerry

Service: New Doors

Pat Seelye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mattawan, MI 09/08/2026

Connor was here early and was up front and very personable, giving me options about my repairs. In the future I would not use anyone other then Precision Garage doors. He had everything needed on his truck at the time of repair.

Connor Scane

technician: Connor Scane

Service: Garage Door Opener Install

Product: Opener

Roger Prater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ionia, MI 09/05/2026

We met with Tyler Kerry from Precision Door. A very friendly and knowledgeable young man. He explained in detail why my garage door failed and what my remedy would be. He was very honest and patient with my questions. Tyler did not try to talk me into something I didn't need. I'm very pleased with Precision door and Tyler Kerry. We're looking forward to our new garage door. Thanks again to Precision Door and Tyler.

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Christine Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, MI 09/04/2026

I am very impressed with Precision Garage Door or West Michigan. This company as well as their technician Jordan Houser are responsive, professional, very informative. They gave me a window appointment, which the technician beat as well as a text of the picture of their employee who would be arriving at my home. This was comforting for my safety as well as theirs. Jordan accessed the problem, offered options with no pressures and put my garage door back on track in no time. I will not hesitate to contact Precision Garage Door in the future & would recommend highly. Thank You so much!!! Christine Gale

Jordan Houser

Field Manager: Jordan Houser

Service: Garage Door Repair

Jim Combs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Allegan, MI 09/04/2026

Jordan was very good and came when he said he would. He explained all of the aspects of our new door and opener. He was very kind and answered all questions we had. He is a huge asset to your company. We got new door and opener.

Jordan Houser

Field Manager: Jordan Houser

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Kathie Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zeeland, MI 09/04/2026

I had Genie garage door openers installed by Precision and was very pleased. Today Tyler helped with the remote, very thorough, respectfull and checked everything out to make sure it was running properly. Very good experience.

Tyler Kerry

technician: Tyler Kerry

Service: Garage Door Opener Repair

Sonya Buikema

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very responsive and knowledgeable . Very organized and personable . Gave clear options . Came out in a very timely manner . Wish the price was a little better . Seemed high .

Tyler Kerry

technician: Tyler Kerry

Service: Broken Garage Door Spring Repair

Product: Springs

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Grand Rapids (616) 213-3701
Kalamazoo & Battle Creek (269) 359-1515
West Michigan Lakeshore (616) 239-2391
Greenville & Big Rapids (989) 203-2206
Allegan & Barry Counties (269) 202-8244
Precision Garage Door of West Michigan
office: (616) 259-5511
6748 Patterson Ave SE
Ste 103

Caledonia, MI 49316
Precision Garage Door of West Michigan (Kalamazoo)
office: (269) 218-0613
5955 W Main St
Ste 503

Kalamazoo, MI 49009