Steve from Precision Garage Door was courteous, thorough, and efficient. Same day service was great and we are back in business.
Kenneth Byington
04/07/2022
Steve Wells was my service technician and he was very thorough and worked very hard on this very cold day. Problem fixed!! I have always had good service from Precision Door. Really glad I had them install the garage doors. This was the first time matainance was needed. Thanks to Steve Wells for promptness and professionalism Clarence Weiss
Clarence Weiss
04/06/2022
I called on Friday, they Showed up on Saturday, and Done. Could not have been any faster, easier or convenient.
Ed Nicolas
04/05/2022
Good experience all around. Steve W was kind and helpful and made the process easy. The installers did a great job and taught me how to take care of my new door. Will definitely call them in the future!
Jill Palazzolo
04/03/2022
I had garage door springs & bearings replaced by Precision Garage Door today. The good: They came next day and arrived within the quoted time window. The great: The technician Steve was kind, knowledgeable, and fast. I didn't have to do a dangerous and complicated job myself. The bad: Price was considerably more than I was expecting and 20% higher than quoted over the phone. That said, I don't have much reference for the typical prices. The springs and bearings that were installed seem high-quality, and will hopefully last a long time.
Chris Svoboda
03/31/2022
They were very prompt in giving me a service appointment the next day. I was informed when they would be there and the service tech arrived on time. He was very helpful and before any work was done I was told the cost. I would recommend them for any repair or install work needed.
Janet Hill
03/31/2022
A technician arrived within an hour after placing a service call (on a Sunday). Since they have parts on their vehicle, the problem was fixed before he left. I felt the cost were responsible and was completely surprised they didn't charge extra for it being a weekend.
Catherine Tome
03/28/2022
Outstanding service! Same day response with all required parts on the service truck. Provided 3 pricing options to choose with a thorough breakout of each option. No sales pitch, just straight forward, professional business. Highly recommend this company. Jason is polite, professional and skilled in his work. Springs, bearings and rollers- 1hr in and out. Erick Mason MI
Erick Spencer
03/26/2022
Great Service and Technician.
Jack Tingle
03/26/2022
Steve Wells did an excellent job.
Mike Kirkpatrick
03/26/2022
Mary Joslyn
03/25/2022
Needed two trips to get the parts to fix the door over a three 3 day time perior, which was acceptable. The repair person was timely and knowledgeable.
Wes Mesko
03/25/2022
Came out same day on a weekend and had the door working within an hour. Great service and the technician, Steve, was incredibly professional and helped provide maintenance guidance for the future.
Tyler Czarnopis
03/24/2022
Needed my opener repaired. I was told the logic board was bad. Also, indicated the door had a crack and was sagging. Recommended a new door and opener. They hope to install next week.
J. Weaver
03/24/2022
Precision Door did a great job coming to my home in a quick time frame to get my garage door fixed. One of the door springs broke, but I chose to have the complete overhaul package done to replace the springs, bearings, roller bearings and cables. The technician, *********************, completed the job quickly and explained the work he performed to help me understand exactly what he did. He also demonstrated how to properly lubricate the moving components quarterly to maintain the parts. The garage door is now so much smoother and quieter. Job well done and I am happy to have had ***** complete this job. There is also a five year warranty on the parts which is great.
Sean W
03/24/2022
Could not repair. Sold me a new door and opener. Hopefully, will be installed next week. I had to pay a deposit.
Anonymous Author
03/23/2022
Could not repair. Sold me a new door and opener. Hopefully, will be installed next week. I had to pay a deposit.
Judy Weaver
03/22/2022
Steve was very good about keeping in touch and when he would arrive to fix our key pad. Excellent service. Thank you.
Kristi Pena
03/22/2022
Steve is very nice and knowledgeable. Fixed my door just in time for a blizzard
Kellie Doss
03/22/2022
Our technician, Dylan Smith-Gailey, was prompt, friendly, and professional. We had same day service and I was pleased with the work completed.
Blane Emery
03/21/2022
Andrea Tarry
03/20/2022
Prompt , efficient, helpful!
Terrence Bartley
03/19/2022
Vic & Jen Sasota
03/18/2022
Kathy G.
03/16/2022
Steve was excellent at explaining what could be done.
Rosamaria Castillo
03/15/2022
Technician Dylan Smith-Gailey from Precision Garage Door of Mid Michigan did an outstanding job working in cold weather and installing a new Garage Door motor and sensors in a timely manner. I would highly recommend Precision Garage Door of Mid Michigan to anyone looking for quality installation and hard work.
Chris Smith
03/10/2022
Deborah G.
03/02/2022
After reading the reviews and responses from the company, we chose Precision Garage Door and are happy we did! Steve Wells was prompt, efficient, and friendly. The price was reasonable, and now our garage door is back to being quiet. Thank you!
Jenny McDonald
02/28/2022
Extremely HAPPY with the workmanship. Thank you for coming out so QUICK! >>> I will spread the word!!!!!!!!!
Eugene Smith
02/28/2022
Joshua T.
02/27/2022
Very prompt and professional service. We had a broken spring and cable damage. Technician (Steve) was knowledgeable and courteous, and did an excellent repair work that completely resolved the issue.
Arijit Mukherjee
02/23/2022
Patrick H.
02/23/2022
Fine work. Helpful. Clearly was oriented towards service not just the sale.
Steven Gold
02/23/2022
I called Percision and within a half an hour Steve Wells showed up. He explained what was wrong and gave recommendation. He fixed it within a reasonable amount of time. Thank you.
Becky Marchek
02/23/2022
Answered phone promptly, arrived at the beginning of the time window for appointment. *** explained everything including future maintenance. Replaced parts efficiently and respectful of our property while wielding tools and springs. Replaced springs and greased everything. Was in and out in an hour. Will call again if we ever have an issue with the other door. Highly recommend.
BB
02/20/2022
We were having some problems with our garage door not opening correctly. When I called precision garage door, the receptionist was very pleasant and easy to talk with. She was able to secure us an appointment for the very next day. Daniel Duvall was our tech. He was prompt and very easy to work with. He assessed our problems quickly and was able to complete the work immediately. I was impressed with the end result as our garage door is on a not so straight 136 year old carriage house! The door is quiet and goes up and down perfectly! I would recommend precision garage door anytime! Thank you so much Daniel! Your work is much appreciated.
Christina W.
02/19/2022
A few months back I was looking to replace a couple garage door openers. I went to one of the local big box home improvement stores and bought a couple openers and was going to work with their subcontract company to arrange installation. Weeks went by, and then a couple months, and I never got anyone from the contract company to call me to arrange installation. I wound up returning the door opening units out of frustration. About two weeks ago my garage door would only open using the remote, it wouldn't close unless I held the button on the wall unit. I contacted Precision and asked if they could come out and see if the issue could be resolved. Within a day customer service called me back and was able to schedule a service call for the next day. When Steve arrived, I mentioned that while I would like to get the unit fixed, my real goal is to replace the entire door openers and could I work on getting that scheduled on a future visit after my current issue was resolved. Steve let me know he could do it right then and there, while on site, no need to wait. A job I had previously waited over a month to get scheduled from the big box store was completed by this time in less than 48 hours. Job well done.
David
02/16/2022
Quick emergency response and securing of a broken garage door. New door arrived sooner than expected. The repair and installation techs were courteous, professional and efficient. Great experience.
Maude
02/16/2022
Sally Perles
02/15/2022
He arrived on time, explained the issues and the various remedies. I was impressed with him, the company he represents, and the cost of the repair. I would definitely recommend Precision.
Diane Maihofer
02/15/2022
On-time, friendly and professional. The installer was very helpful/knowledgeable in assisting me with the app along with showing me maintenance and care for my newly installed door.
Nikki Jewell
02/12/2022
Arrived within hours of my call and repaired door quickly. Wonderful experience.
Me J
02/11/2022
Angela Diane Brown
02/07/2022
I was grateful to have a technician dispatched to my house on a Sunday, as my car was in the garage and I couldn't open the garage door. Dylan was very courteous and helpful, explaining my alternatives on the repair. He completed the job quickly. Precision will be my go-to for garage door maintenance from now on.
Julie Duke
02/07/2022
Very knowledgeable tech's who were on time and fixed the problem I was having. Would recommend
Nicholas Cross
02/06/2022
*****, the technician and installer spent extra time ensuring the MyQ wireless features were operational before leaving. Excellent service, safety and attitude.
Carrie C
02/05/2022
Steve came out on a Saturday during the Michigan v Ohio State game and fixed our garage door. He was early, prompt and professional. Nobody likes to spend money on repairs, but if you have to, I recommend Precision Garage Doors.
Kyle Hundley
02/02/2022
Garage door broke and Steve Wells showed up within a couple hours to fix it. Steve was very knowledgeable and repaired the door quickly. Steve went above and beyond to help us with an unrelated issue.
Joseph Austin
02/01/2022
I just wanteded to pass on how happy I was with the service I recieved from Precision Garage Door! I had them replace all my hardware a number of years ago on the garage door I had and they did a wonderful job. This past summer one of the bolts holding the spring Broke off (not there fault)! When this happend the spring fell down damaging the door. I called to have the repair and was told that this would be covered since it was still under warrantee. When they came out they also said they would cover the damaged door even though I had not purchased this from them. Thank you for being a company that will stand behind their work and make it as easy as possiable for the home owner. Dustin and Darrel did everything they said they would do and wrapped it up quickly. Thanks for making this such a easy experience! Matt Marsh
Matt Marsh
02/01/2022
I just wanteded to pass on how happy I was with the service I recieved from Precision Garage Door! I had them replace all my hardware a number of years ago on the garage door I had and they did a wonderful job. This past summer one of the bolts holding the spring Broke off (not there fault)! When this happend the spring fell down damaging the door. I called to have the repair and was told that this would be covered since it was still under warrantee. When they came out they also said they would cover the damaged door even though I had not purchased this from them. Thank you for being a company that will stand behind their work and make it as easy as possiable for the home owner. Dustin and Darrel did everything they said they would do and wrapped it up quickly. Thanks for making this such a easy experience! Matt Marsh
Matt M.
02/01/2022