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We came home Sat. night after dinner to find our garage wouldn't open. We managed to get inside and discovered both springs had broken. We called around but Precision was the only place that answered. I told them I couldn't wait till Tuesday because I needed my work car out of the garage. They called someone out for Sunday. This guy Christian was great! He didn't mind coming out on a weekend. He didn't have a lot of space to work with but he had both springs done in 40 minutes. He walked me through what I should be doing for my hinges and tracks on my door and seemed to really enjoy talking with me and my family. It was more expensive than I thought it would be, but worth it for springs I don't have to lubricate.
We were very impressed with Ashlee Foster's work and efficiency in fixing our garage door. We placed our call on a Thursday night and she was here first thing Friday morning. She is very knowledgeable, thorough, and friendly. Highly recommend.
Showed up in a hour and straightened my track and had my door working great
Outstanding customer service and professionalism. I called and got a same day appointment and representative arrived within an hour. He was friendly, honest and offered information for multiple options for repair/replacement. He Walked me through the process for service and explained everything clearly. Would definitely recommend.
Very quick and professional. Got everything back to working condition without issues.