I called Emily at Precision door at 8:30 am. Joey was at my house by 10:30. He explained in detail gave a few options . He was professional and did a great job. Would definitely recommend this company. Joey my technician was awesome!
Ernestine S.
02/16/2025
Arrived early!! On a Saturday in an emergent situation. Very professional!! Reviewed the garage issue and answered all our questions! Did a great job!!!
Jensen Brant
02/15/2025
Nicole Crockett
02/15/2025
Excellent experience!! Highly recommend!! Jeff G. from Precision explained all my options and was very professional. He explained the work he performed, the Precision warranty, and how to maintain my garage door. Jeff is a true professional!!
Carmine Paterra
02/15/2025
Jeff was excellent. He called and informed me he was on his way. When he got to my home he introduced himself and I told him about what was going on with my garage door. He looked everything over and inspected everything. I need a new garage door, but they have affordable pricing and quick turn around time. On my initial call to the company they had quick appointment times and they sent me my appointment information by text and email. The receptionist was great too! They'll be coming out soon to put my door on!
Wendy Blackwell
02/15/2025
Gordy Leff
02/15/2025
I would recommend to anyone this company! They are professionals, very knowledgeable, friendly and courteous ! The repairs are done in timely manner and they will offer explanations and suggestions. The garage door that it was installed at my garage has lifetime warranty, which is amazing.
MJG
02/15/2025
It was obvious that Jeff flows his stuff from the first moment that he looked at the damage to my door to his explanation of the options for repair. It was a pleasure to work with him.
Brian Ribando
02/14/2025
Very professional and knowledgeable in the job was done quick.
Timothy Griffin
02/14/2025
From the first contract with precision it was a good start, making the appointment and getting service out for an estimate was great fast appointment. My appointment was for 8 A.M. and my service person was Jordan Wallace and he was here at 8 A.M. I was impressed and my installation of my 2 garage door openers was fast and efficient. Thank you so much Jordan.
Willie French
02/13/2025
Had a fantastic experience with Jeff Parkes at Precision! He arrived on time and solved my garage door problem in about 30 seconds. He also gave us a quote on a new door very quickly. Highly recommend!
Abby Egan
02/13/2025
The staff is very knowledgeable and professional. Great to work with throughout the entire process. Would highly recommend
Andrew Klein
02/12/2025
On time and honest service.
George Cotton
02/11/2025
Chris P. was the nicest! Super easy to work with, clear diagnose and what options we had. He was able to fix our door that same day and saved us from an accident waiting to happen! Highly recommend!
Andrea Morales
02/11/2025
Wonderful experience! Responsive and timely! Cesar V. did a fantastic job installing a new insulation door and opener!
J Noel (JK)
02/11/2025
Cesar V and Jeff B were on time and did a great job with the install of my new garage door. Went over everything when they were done including routine maintenance
Jeff Daman
02/10/2025
Rambo was awesome, super friendly and detailed. Appreciate the quick response and help!!!
LexPlay
02/09/2025
Contacted Precision and they were able to respond very quickly. My service rep was very professional and was able to repair my garage door in no time. Appreciate it Jason!
Arthur A
02/07/2025
I really appreciate how Steve W. explained the mechanisms that had failed in my system. Additionally, he understood my simple needs. He was very polite, professional and I am looking forward to my project being completed in a few weeks.
Theresa Merrill
02/07/2025
The tech was on time, very friendly, explained what he was doing each step of the inspection process. I also called in for a same day repair call. Very great experience!
Matt Diponio
02/06/2025
Josh ABT did a wonderful job installing the new garage door. He was very friendly and made sure I knew how to take care of it going forward! Even recommended products to use.
Rachel
02/05/2025
Precision very professionally responded to my garage door repair need. Tim, came 1 day after calling with his analysis, estimates, and options. 2 days later my door was installed promptly by expert John. Precision will be my garage door solutions from now! Thanks to the Precision team!
keith barker
02/05/2025
Steve was 100% professional. He arrived as he said he would - on time. He was engaging and. made sure that I understood the aspect and details of the installation. He wax was more than willing to answer all questions. I had had a very challenging day but he was great! Having said that, as requested, I had sent text massages with a question and no one has yet responded
Thomas Trueheart
02/05/2025
On Friday night, Jan31, the garage door would cycle down but it would not go up and made terrible noise when it tried...plus the door opener mechanism shook like it would be torn off the ceiling and the belt was ready to snap. I pulled off the cover and found the main drive gear was destroyed. The next morning, Saturday, I called at 9:30am hoping to get a convenient appointment in a week or two. The receptionist said that someone could come out right away. At 10:15am Steve Wells was ringing the door bell. In 15 minutes, he had the opener, the garage door, the spring, cables, roller wheels and hinges inspected and provided his recommendations. He said that he had been in the business over 20 years and his expertise was obvious and reassuring. The LiftMaster door closer had been in operation since my house was built in 1994, which he said was way beyond any normal life expectancy. (My son-in-law bought a "newer," used home and his garage door opener self destructed in 8 years. So I decided to go with the Liftmaster product again. So far it has proven to be a pleasantly surprising, positive experience. I would expect some improvement in the product, since it's was 30 years old, but the improvements are dramatic. The opener is quiet and the door movement is swift with reaction time surprisingly quick. Steve balanced the door spring pressure and all of the moving parts so that the system works like a Swiss watch. He installed all of the accessories, inside and out, set all of the electrical components, explained all of the features and was ready to leave with, no trash left behind, within 2 1/2 hours. I could have struggled to do it myself, as I have been a technician for years, but the service, expertise, accuracy and the quality products offered made the investment worthwhile for me. If there is an opportunity to request Steve to do any work for you in S E Michigan, I would even wait for an for an opportunity to get on his appointment calendar if I needed future assistance. Like finding a good MD, you stick with a good one when you find one.
richard mccarthy
02/04/2025
Mark did very good job,very informative,showed all possible things that could fail later with age.
Harold Chown
02/04/2025
Came out on a Sunday tech Jordan was great!
Ben R
02/03/2025
Came home to a broken cable and spring on a Sunday afternoon. I called Precision Garage Door Service, and 40 minutes later, my repair tech, Brad Rambo was at my house. Brad was fabulous! I highly recommend Precision Garage Door Service. Open 24/7 offering quality parts, excellent service and repair you can rely on.
Julie Spellman
02/03/2025
Our garage door spring broke on a Saturday morning. We were able to use the website to request an appointment for later that day. Michael arrived and was able to resolve the problem and improve the hardware that lifts the door. He is extremely knowledgeable and was very helpful.
Phil B.
02/02/2025
My original garage doors have held up exceptionally over the past 10 years. There was a motor issue once - and Precision was there to fix it, without hassle / cost. Nearly a decade after my purchase, a spring broke. The labor & material replaced was once again hassle free. Pat Stevens even went a step further replacing cables and bearings as a precautionary step. Which was all part of the great Warranty that Precision included at time of purchase. This Team always delivers. Appreciate their Field Guys. Always professional and helpful. I recommend this Team.
Robert Shaw
02/02/2025
The weather stripping was coming off our garage door and the sensors were off. Our technician, Mike, was prompt, professional, and knowledgeable about what needed to be repaired. He completed the repairs efficiently and to our needs. He even took the time to educate us on the future concerns we might encounter down the line with our doors. So glad we went with my dad's recommendation of Precision. They are the only call to make. Thanks Monica & Eugene
Monica Watts
02/01/2025
My tech Pat Stevens gave a couple options from which I chose the yet still affordable best option. The previous work wasn't done that way, which is why my previous spring broke. The attached pics are clearly before and after. Pat was on time, friendly and professional. I can now lift my garage door with a finger whereas before it required two people. As a disabled veteran, that's huge when the power goes out. Garage doors done right is a slogan they delivered on, and Pat and Precision Garage Doors come highly recommended by me.
Jack Gould
02/01/2025
Gary H
01/31/2025
Jeff came out and was even able to come sooner than time expected. He was very friendly and knowledgeable, did a complete inspection on door even though he was only here for opener. Went over everything with me and made sure he answered all my questions. Would definitely recommend company from my experience.
Richard Hunt
01/31/2025
Initially needed garage door repaired but also needed new motor. Jordan provided recommendations for us to consider. My wife and decided on the type of motor we wanted to replace the current motor. Jordan was very knowledgeable and completed the work with the utmost professionalism. We love our new garage door motor with all the bells and whistles.
Robert Bryant
01/30/2025
First class operation from start to finish - very happy with new door and opener - Josh Abt was professional and did an outstanding job with Precision Garage door
Michael Panganis
01/30/2025
Sherry Johnson
01/30/2025
Initially needed garage door repaired but also needed new motor. Jordan provided recommendations for us to consider. My wife and decided on the type of motor we wanted to replace the current motor. Jordan was very knowledgeable and completed the work with the utmost professionalism. We love our new garage door motor with all the bells and whistles.
Anonymous Author
01/30/2025
Marie McNulty
01/29/2025
Steve was great and did the job in the amoont of time he stated it would take abd was through going over all the instructions to kero the door running smooth
Jeffrey
01/29/2025
Jamie Kopich
01/29/2025
Justin B
01/28/2025
Professional, provide good quality job, customer oriented.
Vladimir Goldshteyn
01/28/2025
Scheduling was a breeze. Pat was timely and corrected a number of issues. Our door has never worked better!
Carl Jarema
01/28/2025
Suzanne Dix
01/28/2025
Pat took great care of us. He was polite, professional & efficient! The issue is fixed and we should be good for another 8-10 years. Thanks Pat!
Cathy Kirbach
01/27/2025
Pat was professional, polite and got the problem diagnosed and repaired in a short amount of time.
ct kirbach
01/27/2025
Dalton was amazing, he came right over, explained everything to us, and really went above and beyond for us, such great customer service!!
Stephanie Lafata
01/27/2025
Joey C. provided professional, friendly service. I was completely satisfied with the service provided. I would highly recommend Precision to any one.
S Brosch
01/27/2025
Steve Wells was able to come out first thing in the morning and repair my garage door in no time. Had already all the equipment with him to get the job done. Replaced broken spring and made cost-effective recommendations and repairs to save me money down the road. Would highly recommend this company and person for all future garage door repair needs.
Michele Dickerson
01/27/2025
Precision did an amazing job on the repair of my garage door. I had the door springs replaced about 2 years ago by a company I found online. The company had the best price I could find and now I found out why. The garage door springs failed and the company is no longer in business. I was stuck with a garage door that didn't work on a Saturday night. I found precision and was surprised that I was able to get an appointment next day. The appointment was between 2 - 4 PM. The technician Jeff was at my house at 2 PM sharp which was the first pleasant surprise. Jeff came in and looked at the door and saw the springs which was the obvious repair. He then looked over the entire door and saw multiple issues which I had a suspicion about since the door was originally installed. We discussed the repairs and he gave me options. He ended up replacing all of the faulty parts and springs and the difference is unbelievable! The door is quieter and runs smoother. Beyond that Jeff adjusted the door so that it is more snug to the opening so there are no more drafts into our attached garage. All the repairs came with a warranty which I didn't get from the last repair company. Precision is a great company and HIGHLY RECOMMEDED!! Thank you!
Gary H
01/27/2025