Tech Eric Hathaway was prompt, knowledgeable, and friendly. Did a great job with the repair. Got it working in no time a all.
Marianne Ciufo
03/30/2024
thomas stong
03/30/2024
We have used Precision for the last several years and recently had to replace the garage doors. The sales team helped us select the doors we were looking for to differentiate the house and the install team were awesome.
Ken Feldman
03/30/2024
We called someone yesterday and today regarding the broken garage door and no access to cars on holiday weekend. No response! Tried Precision Garage Door and Josh was here within a couple of hours at a very reasonable cost and we are good to go. We have a new garage door repair company to service us. Very happy customer.
Mary Decker
03/30/2024
Same day service. Knowledgeable and trustworthy. Really glad I called them when our garage door had issues.
Sean A.
03/30/2024
Great service. Friendly and informative service technician. Great Job!
Theresa Morris
03/30/2024
Shawn was great and got us up and going in no time!
Melanie Jurow
03/29/2024
Efficient, knowledgeable and professional.
Steve Johnson
03/29/2024
Caesar and Steven did a great job. Their work was excellent and they stayed to explain the entire system and walked through setup. Highly recommend.
Andrew F.
03/29/2024
My garage door was opening whenever it wanted to. Security of my house and garage was a big concern. I called around for service, but only Precision could come out at 7a.m. the next morning. Brian was professional, timely, and got my new opener and spring installed as expected. He explained it's operation, helped me set up the phone app and showed me how to oil the joints every 6 mos. He even left the spray to do it. I'm very pleased.
Jan Hill
03/29/2024
Excellent company. Always keep you in informed about arrival time and very professional. Thanks
Ted Gosbeth
03/28/2024
Ivan Mayette did a great job.
Ron Burk
03/28/2024
I contacted Precision Garage Door in the evening about replacing a broken spring and cable for one of three garage doors installed in 2001. I was hoping to get an appointment for the next day since my car was trapped in my garage because it was not possible to raise the door after manually trying to do so. I was very surprised that Precision was able to provide an appointment for the following morning and even more surprised when Precision's technician arrived right at 8 am. The spring broke as a result of rusting through, and upon further examination, the other two doors were in a similar condition. Since the doors themselves were in excellent shape, we decided to do full replacement of springs, cables, rollers, as well as the equally old door openers. Of course, this was much more than Jordan expected to do, but he jumped right in and after working straight through for over nine hours, completed everything except one opener which required additional parts. Jordan was very professional and knowledgeable and did an outstanding job with the repairs and installations which he finished the following morning. Although this turned out to be a much bigger job than he expected, he was very polite, positive and focused. Jordan did an excellent job explaining the details of the new, more sophisticated systems which were WiFi enabled and had security cameras. Overall, this was a very positive experience, from getting immediate service and having an experienced, hard-working technician, to even having nearly 100% of the materials (three times as many as they expected) available on the truck. I would highly recommend Jordan and Precision Garage Doors to anyone needing garage door work.
Gary Ruff
03/28/2024
Angela Boyd
03/28/2024
Eric was prompt (earlier than promised), knowledgeable and efficient in explaining & correcting our problem.
James Naylor
03/28/2024
very quick turnaround on service. Eric Barlow did a great job on install and was not a disruptive experience.
Daniel Lauderbach
03/27/2024
Mark K. was professional and communicated well through the whole process. I have no complaints with my replacement opener experience.
birsulde
03/27/2024
Fast service.
Kim Pollock
03/27/2024
Needed an unexpected garage door repair this morning. Stephen Freitas, Jr. of Precision Garage Door was quick to respond and had the parts available to get us service, was professional in explaining options. All repairs were completed by noon ! 5Star review!
Mark R.
03/27/2024
Patrick S, he was very professional and accommodating, I had an issue and he called and got the situation straightened out. Appreciate his help I will this company.
Eric Williams
03/27/2024
We got our new garage door and opener today 03-27-24 *********************** and his partner *****. did a great job. installing our new garage door and explaining everything to us. How to use the opener and how to lubricate our door. We are pleased with their work. As well as how professional and friendly they were. Thanks you very much.
Doug T
03/27/2024
Technician Brad was wonderful to work with. Called ahead, arrived quickly, assessed with me so I could see what was wrong, and worked quickly to remedy the situation. Awaiting some follow up from his manager still, but Brad was phenomenal to work with! 5 stars!
Rachel Michalsen
03/26/2024
Had a great experience with Dylan. He was very friendly and knowledgeable about his job. He understood my concerns and got the job done quickly and cleaned after his work. Would highly recommend.
Rose Ojala
03/26/2024
You guys did a great job! Very fast response and both garage doors replaced in under four hours the next day. John did excellent work. Very clean like he was never there. This is the company to use!
Bryan Cecilio
03/26/2024
We had our garage door springs replaced by Josh Crudup, he did a amazing job, great customer service and lubricated rollers as well. Everything working great and Josh is amazing asset for your company. We will continue using Precision garage door because of Josh.
Dovlet
03/26/2024
Jeff and Shawn were very helpful in setting up my wireless option on my door opener. Explained what I needed to do and assisted me in making sure it operated properly. They were very friendly and professional.
Anita Carter
03/26/2024
Brian was on time, assessed the problem and corrected it. He was polite and asked if I had any questions and wasn't in a hurry to leave.
Harold Larsen
03/26/2024
I would like to acknowledge the outstanding service received from Precision Garage Door Services. Patrick did a great job of diagnosing the problem and replaced my garage door opener. He also lubricated my door and replaced the brackets. I called Precision for a second opinion after receiving a diagnosis from another company that ended up being completely inaccurate. I will be contacting Precision from now on for any other garage needs in the future.
Lisha Thomas
03/25/2024
They are very timely, and experienced. Jordan, came and explained the problem. Pointing out the defects before he fixed anything. He was very knowledgeable, and great to work with.
Trevor Patton
03/24/2024
Dylan was fast getting on the job, very professional and fixed the problem. I would ask for him personally if I could. Great Job!
Kelly Lawrence
03/24/2024
Dylan showed up fast, was very professional, and he fixed the problem. I would ask for him especially if I could. Great Job!
Kely Boekema
03/24/2024
Excellent service. Arrived as scheduled on a Sunday afternoon. Completed the work efficiently and neatly
Sarai Long
03/24/2024
Dylan shoed up fast, was very professional and fixed the problem. I would ask for him personally if I could. Great Job
Anonymous Author
03/24/2024
Dylan shoed up fast, was very professional and fixed the problem. I would ask for him personally if I could. Great Job
Kelly Lawrence
03/24/2024
Jeff, our tech, was very knowledgeable and did a great job replacing our garage door motor and all parts. He was also organized.
Nina Moceri
03/23/2024
Steve did a great job
Dan Vigi
03/23/2024
A+++ service will use again!!
Richard Boyd
03/23/2024
So appreciative of all the detail and options!
Liz Kaplan
03/23/2024
Dylan was great! He came out on a Saturday and so nice! He basically reconstructed our entire garage door for us and explained everything in detail. He was very personable and easy to work with. Thanks Dylan for everything!
Meghan P.
03/23/2024
Very friendly and helpful service resolved our problem.
Peter Cotey
03/23/2024
Stephen Franklin
03/23/2024
awesome service and knowledgeable repairman
Dennis K
03/23/2024
Very professional, informative and effective.
gee abe
03/22/2024
Josh came out to look at our door and opener. He was both friendly and very knowledgable. He gave us an estimate and pointed out some problems with the hinges and runner, which we had him take care of. Great guy, great service.
Mike F.
03/22/2024
Josh did a great job selling and installing our new garage door and accessories! He wasn't pushy or high pressure at all which made me at ease and helped me choose Precision over getting more quotes and shopping around! He even fixed the annoying squeak noises it was making! He made sure he had the right tools for the job and took his time to mak sure he did it well. Thank you Josh!
Cherie Logan
03/22/2024
This is the 2nd time I've used Precision Garage Door and each time, I've been very pleased with the service provided. The technician (Jeff) was very helpful and informative. They are very responsive and always come in a timely manner.
Chrystal Roberts
03/22/2024
Precision Garage Door has always been awesome! Most recent appt Patrick S was on time, personable, knowledgeable and completed the job (replace broken springs) quickly. Great guy and great company!!
jjc155
03/22/2024
Very knowledgeable Took us through everything Very timely
Robert Willemsen
03/22/2024
Jeff Parkes was outstanding! He came in a snow storm was prompt, courteous, timely and informative in addition to straightening a bent bracket on our heavy custom wood door. I cannot say enough good things about his service. Precision snd Jeff will be my first call going forward! THANKS!
Ron Sawyer
03/22/2024
Extremely happy with Precision - from initial call to Customer a service to schedule estimate and review with Field Manager Mark Kucel; to installation with Technician Jon Lyons. Thorough assessment of old door damage and review of options from repair to replacement. Mark was not a hard sell. Install scheduled next day. Jon explained product instal, operation and maintenance clearly and concisely. Excellent quality of service and product. Competitive pricing. Investigated other companies and had several no shows even for an estimate. Highly recommend Precision. Thanks, again, to Mark Kucel and Jon Lyons.
Christine Stefanski
03/22/2024