We called someone yesterday and today regarding the broken garage door and no access to cars on holiday weekend. No response! Tried Precision Garage Door and Josh was here within a couple of hours at a very reasonable cost and we are good to go. We have a new garage door repair company to service us. Very happy customer.
Mary Decker
03/30/2024
My garage door was opening whenever it wanted to. Security of my house and garage was a big concern. I called around for service, but only Precision could come out at 7a.m. the next morning. Brian was professional, timely, and got my new opener and spring installed as expected. He explained it's operation, helped me set up the phone app and showed me how to oil the joints every 6 mos. He even left the spray to do it. I'm very pleased.
Jan Hill
03/29/2024
I contacted Precision Garage Door in the evening about replacing a broken spring and cable for one of three garage doors installed in 2001. I was hoping to get an appointment for the next day since my car was trapped in my garage because it was not possible to raise the door after manually trying to do so. I was very surprised that Precision was able to provide an appointment for the following morning and even more surprised when Precision's technician arrived right at 8 am. The spring broke as a result of rusting through, and upon further examination, the other two doors were in a similar condition. Since the doors themselves were in excellent shape, we decided to do full replacement of springs, cables, rollers, as well as the equally old door openers. Of course, this was much more than Jordan expected to do, but he jumped right in and after working straight through for over nine hours, completed everything except one opener which required additional parts. Jordan was very professional and knowledgeable and did an outstanding job with the repairs and installations which he finished the following morning. Although this turned out to be a much bigger job than he expected, he was very polite, positive and focused. Jordan did an excellent job explaining the details of the new, more sophisticated systems which were WiFi enabled and had security cameras. Overall, this was a very positive experience, from getting immediate service and having an experienced, hard-working technician, to even having nearly 100% of the materials (three times as many as they expected) available on the truck. I would highly recommend Jordan and Precision Garage Doors to anyone needing garage door work.
Gary Ruff
03/28/2024
We got our new garage door and opener today 03-27-24 *********************** and his partner *****. did a great job. installing our new garage door and explaining everything to us. How to use the opener and how to lubricate our door. We are pleased with their work. As well as how professional and friendly they were. Thanks you very much.
Doug T
03/27/2024
I would like to acknowledge the outstanding service received from Precision Garage Door Services. Patrick did a great job of diagnosing the problem and replaced my garage door opener. He also lubricated my door and replaced the brackets. I called Precision for a second opinion after receiving a diagnosis from another company that ended up being completely inaccurate. I will be contacting Precision from now on for any other garage needs in the future.
Lisha Thomas
03/25/2024
Jeff Parkes was outstanding! He came in a snow storm was prompt, courteous, timely and informative in addition to straightening a bent bracket on our heavy custom wood door. I cannot say enough good things about his service. Precision snd Jeff will be my first call going forward! THANKS!
Ron Sawyer
03/22/2024
Extremely happy with Precision - from initial call to Customer a service to schedule estimate and review with Field Manager Mark Kucel; to installation with Technician Jon Lyons. Thorough assessment of old door damage and review of options from repair to replacement. Mark was not a hard sell. Install scheduled next day. Jon explained product instal, operation and maintenance clearly and concisely. Excellent quality of service and product. Competitive pricing. Investigated other companies and had several no shows even for an estimate. Highly recommend Precision. Thanks, again, to Mark Kucel and Jon Lyons.
Christine Stefanski
03/22/2024
Extremely professional service. Available for same day estimate and next day install. Thorough assessment of needs and explanation of options available. Field Manager - Mark Kucel, was clear and concise in presentation - not a hard sell. Installation technician - Jon Lyons, was efficient and organized. He reviewed product install, parts, operation and maintenance clearly and concisely. Removal of old door and parts was provided and area thoroughly cleaned-up before departure. We also appreciated the electronic communications before and after. Highly recommend Precision!
Christine Stefanski
03/22/2024
Josh did a great job selling and installing our new garage door and accessories! He wasn't pushy or high pressure at all which made me at ease and helped me choose Precision over getting more quotes and shopping around! He even fixed the annoying squeak noises it was making! He made sure he had the right tools for the job and took his time to mak sure he did it well. Thank you Josh!
Cherie Logan
03/22/2024